3Com 3C10402B, Administrator'S Manual

Page: 200 / 582

200 C
HAPTER
9: NBX M
ESSAGING
To process both e-mail and voice mail on one computer, you need either
of the following:
■
An e-mail client that can connect to two servers
■
Two instances of the e-mail client
Setting Up an e-mail Client to Access Messages
Because each e-mail client has a unique configuration interface, the
following procedure is presented in general terms only. See your e-mail
client’s documentation to determine how to accomplish a specific task.
1 Determine if the e-mail client can communicate with an IMAP 4 server.
Some versions of Microsoft Outlook and Outlook Express, Netscape, and
Eudora support IMAP. Check your e-mail program’s documentation to
determine if it supports IMAP.
2 Set the
Incoming Mail Server
to the IP address or to the host name of your
system.
Set the
Outgoing Mail Server
to the mail server in use for regular e-mail.
The NBX IMAP server cannot perform address translation, so you cannot
use the system as your company e-mail server.
3 If necessary, identify the server type as IMAP .
4 For the username, specify the user’s telephone extension number. For the
password, specify the user’s voice mail password.
Configurable
Operators
You can allow callers to forward their call to one of two configurable
operators when they reach a telephone user’s voice mailbox. You or the
telephone user can choose how to manage calls. The configurable
operators are:
■
System Operator — This is the standard System Operator for your
site.
■
Personal Operator — This is a destination other than the default
System Operator that would be appropriate for a call placed to you.
For example, a Personal Operator might be your executive assistant,
your cell phone, or a hunt group.
If you do not wish to employ configurable operators, the default System
Operator (extension 501) remains in place.