3Com 3C10402B, Administrator'S Manual

Page: 219 / 582

Auto Attendant 219
Activating Changes
After you modify a greeting or prompt (or any Auto Attendant setting),
you must activate these changes in the Auto Attendant before they
become effective. The
!> characters next to an Auto Attendant in the
Auto Attendant list indicate that you must activate the Auto Attendant.
To activate changes, click NBX Messaging > Auto Attendant, select a
specific Auto Attendant extension, and click Activate .
If you do not click Activate , the system does not implement the changes
when you click Apply .
Managing Auto
Attendants
This section describes additional ways in which you can manage Auto
Attendants.
■
Modifying an Auto Attendant
■
Removing an Auto Attendant
■
Restoring Auto Attendant Greetings
Modifying an Auto Attendant
To modify an Auto Attendant, click NBX Messaging > Auto Attendant
and click a specific Auto Attendant extension.
Enter Submenu Puts the caller into a submenu of options. When you assign
the
Enter Submenu action to a button and then click Apply,
the system displays a down-arrow button to the right of the
row. Click this down-arrow button to configure the
submenu that you want to associate with the main menu.
The entry in the
Task Description field for this button
becomes the submenu name.
Submenu button actions include “Exit menu” to allow
callers to return to the next highest menu. Otherwise,
submenu button actions are identical with main menu
button actions.
Each menu can have up to 20 levels of submenus.
For an example that uses submenus, see “Three Greetings, a
Main Menu, and a Submenu” on page 214 .
Value — Not used
Table 43 Button Actions (continued)
Action Description