3Com 3C10402B, Administrator'S Manual

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548 G
LOSSARY
incoming calls ring at the telephone associated with the Attendant
Console.
AUI Attachment Unit Interface. The IEEE 802.3-specified cable and connector
used to attach single-channel and multiple-channel equipment to an
Ethernet transceiver. Defined in Section 7 of the 802.3 standard.
auto dial A feature that opens a line and dials a preprogrammed telephone
number.
Auto Attendant A system feature that provides incoming callers with menu options to
help them reach the appropriate person or information.
Auto Discovery A feature that “discovers” a new telephone or other device on the
network. A new telephone receives a default telephone number that
displays on the telephone display panel. A new device is assigned one or
more extension numbers or device numbers.
auto redial A modem, fax, or telephone feature that redials a busy number a fixed
number of times before giving up.
autorelocation A feature that allows a telephone to keep its extension number and
personal and systems settings when you connect it to a different Ethernet
jack on the same LAN.
ACD Automatic Call Distribution. A feature that distributes calls to agents
and queues the calls that have not been answered before a
pre-determined time period expires. The ACD also manages recorded
announcements to callers, manages individual ACD agents and groups
of agents, and provides database reports on both calls and agents.
B
backbone A high-capacity network that links together other networks of lower
capacity. A typical example is a Frame Relay or
ATM backbone that serves
a number of Ethernet LAN segments.
bandwidth The capacity of a connection method to carry data.
BRI Basic Rate Interface. An ISDN standard that allows two circuit-switched B
(bearer) channels of 64 kbps each plus one D (data) channel at 16 kbps
for a total of 144 kbps to be carried over a single twisted pair cable.