VOTI XR3D-6, Техническое обслуживание и устранение неисправностей

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XR3D-6 Maintenance & Troubleshooting
EM-XR3D-6-001-EN.D 5-19
©2011 VOTI Inc.
5.7 Image Display
IMAGE DISPLAY TROUBLESHOOTING CHART
PROBLEM CAUSE CORRECTIVE ACTION
Touch Screen does not respond or
does not correspond to touch
location. Touch Screen might have lost touch
calibration.
The monitor cables may be loose or the
monitor functionality is hung up.
Check the power indicator light at the
monitor and check the monitor cables.
Turn off and on the touch screen power
button, located on the bottom (under) of
the screen. The power indicator should
be steady green.
Using Administrator privileges, access
the Touch screen calibration software
(c:\Program Files\ELO Touch
systems\ELOSetup) to reset the touch
functionality.
Image on screen showing scanned
areas that are not in the correct
order. Deprogrammed Control Unit (CU) board.
Configuration file problem. Detectors not
assigned channels.
Reset the detectors using VOTI
’s
Diagnostic Tool.
Open the Configuration file and set the
channels for the detectors. There are 4
channels; Detectors 1-5 channel 1, 6-10
channel 2, 11-15 channel 3, 16-20
channel 4.
Double image on view screen Configuration file problem. Buffer set too
high
Computer prompts detectors to provide
a second image.
Reset the size of the buffer. 2560 lines
for dual view and 1218 lines for a single
view.
No X-Ray scan is displays on screen. Detectors and Computer are not
communicating. No Computer detection. Check the
Ethernet cable between the Control Unit
and the Computer.
If the LED indicator is off -check the
12VDC cable.
Color on image is not vibrant
– spots
of color and white.
Black & White image is not sharp
Configuration file problem - Buffer is set
too high.
Detector Alignment Problem
Reset the size of the buffer. 2560 lines
for dual view and 1218 lines for a single
view.
Use VOTI Diagnostic Tool to check
Detector alignment. Level 3 See
-
‎
3.8
Realign the X-ray Source
Digital photograph does not display
Camera USB cable disconnected.
Hub faulty
Check the USB Cable.
Check the DB15 connector.
Check the setting Port.
Digital Photograph appears in the
Alternate Views area but other scan
images are blank or display as white Corrupted configuration file. Send a copy of an archived file via email
to VOTI Support.
5.7.1 Check the Camera
If the camera is functional, a digital image of the scanned item shows on the BioSans©
application. To verify the camera is operational, proceed as follows: