XR3D-6 Maintenance & Troubleshooting
5-14
EM-XR3D-6-001-EN.D
©2011 VOTI Inc.
Computer TROUBLESHOOTING CHART
PROBLEM
CAUSE
CORRECTIVE ACTION
Error Message:“Problem of
communication with the source”
Configuration file is corrupt or missing
the COM Port value that is set in the
Computer’s Device Manager.
Right-click on My Computer and select
Properties > Device Manager
.
Look for the
Comm Port
number, for
example COM5.
1. Open
the
configuration
file,
BiosSans.cfg
, in a text editor
(for example, Notepad).
The configuration file is located at
c:\Program
Files\VOTI\BioSansXDAQ\cfg
\
.
2. Locate following line and verify the
xrsComPort
number is the same
as one shown in the Device
Manager. For example,
# X-Ray source settings
int xrsComPort = XXX
The number should be the same as
the one given by the device
manager.
3. Set the value and save the file.
4. Restart the
Computer
using the
toggle switch at the left base panel.
5. Use the DIOX application and
verify the X-ray outputs
Hard disk will not boot
The disk is unusable.
Remove and replace the Computer.
Contact VOTI support.
5.6 X-ray Scan Generation
X-RAY SCAN GENERATION TROUBLESHOOTING CHART
PROBLEM
CAUSE
CORRECTIVE ACTION
Item is not detected while in the
tunnel.
Photo sensors are misaligned.
Adjust the position of the emitter (red
circular area) in the center of the
receiver. See
Indicator lights on top of scanner do
not illuminate.
Connector is loose.
Check the connector.
If an LED is out, replace the indicator
unit.
No X-ray is generated
Cables are loose.
Check the cables; AC Power and the
RS232 between the Power Distribution
Unit and the X-ray source are secure.
There is no power or signal.
If the problem is the power (no Led
indicators), check the AC cable.
Содержание XR3D-6
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