Introduction 1
VES, LLC
Elite-RS Panel Installation Manual VF3529-00,
Revision
E01.03
H-Series
Document Conventions
This document contains conventions for part numbers and writing style.
Part Numbers
Part numbers are provided in Section 1, Appendix B and Appendix D of this manual. Refer to Appendix D,
Door Label for a diagram summary of this manual. Refer to Appendix B, Equipment List for a complete list of part
numbers required for completing this installation.
Writing styles
Before you begin using the Elite-RS Panel, familiarize yourself with the stylistic conventions used in this manual:
If You Need Help
If you need technical support contact VES at (800) 274 - 9514 or email [email protected].
VES technical support is available Monday through Friday, 9:00 AM to 6:00 PM, Eastern Standard Time.
Contacting VES Tech Support
On-site technicians familiar with the product issue should contact VES Tech Support and include the:
•
Product part number
•
Purchase order or VES order number
•
Product serial number
•
Current function of the product
•
Expected function of the product
•
Installation of the product
RMA Returns Required
A Return Material Authorization (RMA) must be assigned to all products returning to VES. VES Tech Support will
assign an RMA to a returning product after recording information collected from the on-site technician. VES cannot
not accept product-returns that do not include an accompanying RMA number.
An RMA number is assigned when:
•
A product issue is acknowledged by a VES Tech Support representative
•
A product was damaged during shipping
•
An incorrect product was shipped
•
An order was placed using an incorrect part number *
•
An order was placed using an incorrect part quantity *
•
An order is no longer required *
* Restocking fees may apply.
Italic type
Denotes a displayed variable, a variable that you must type, or is used for emphasis.
Courier font
Indicates text displayed on a computer screen.