Other Issues
- 148 -
Network Connection Problems
Common to Windows and Mac OS X
For Windows
USB Connection Problems
Common to Windows and Mac OS X
Cause
Remedy
Reference
The Job Type of "Secure Print", "Store to
HDD" and "Encrypted Secure Print" are
unselectable on the e-STUDIO403S.
For Windows PCL Driver
1.Click [
Start
] > [
Devices and Printers
].
2.Right-click the [
TOSHIBA e-STUDIO403S(PCL)
]
icon and select [
Printer properties
]. (If you have
installed multiple printer drivers, select [
Printer prop-
erties
] > [
TOSHIBA e-STUDIO403S(PCL)
]).
3.Select the [
Device Options
] tab.
4.For the network connection, select [
Get Printer
Settings
].
For the USB connection, add a check to [
SD Memory Card
].
5.Click [
OK
].
For Windows PS Driver
1.Click [
Start
] > [
Devices and Printers
].
2.Right-click the [
TOSHIBA e-STUDIO403S(PS)
] icon
and then select [
Printer properties
]. (If you have
installed multiple printer drivers, select [
Printer prop-
erties
] > [
TOSHIBA e-STUDIO403S(PS)
].)
3.Select the [
Device Settings
] tab.
4.For the network connection, select [
Get installed
options automatically
] under [
Installable Options
],
and then click [
Setup
].
For the USB connection, select [
Installed
] for [
SD
Memory Card
] under [
Installable Options
].
5.Click [
OK
].
Advanced
Cause
Remedy
Reference
Using a crossover cable.
Use a straight cable.
-
The machine is turned on before a cable
was connected.
Connect cables before turning on the machine.
The hub and the machine are incompatible
or have some problem.
Press the <
SETTING
> key and select [
Admin Setup
] >
[
Network Menu
] > [
Network Setup
] > [
HUB Link
Setting
], and then select [
10BASE-T HALF
].
-
Cause
Remedy
Reference
IP address is incorrect.
z
Check that the same IP address is set for the machine
and the machine's port setting on the computer.
z
If using LPR Utility, check the IP address setting in LPR
Utility.
All pages are not printed.
If you are using the WSD port, change it to the standard
TCP/IP port.
Cause
Remedy
Reference
Unsupported USB cable is being used.
Use a USB2.0 cable.
-
A USB hub is being used.
Directly connect the machine to the computer.
Printer driver is not installed correctly.
Reinstall printer driver.
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