Warranty
Warranty Period
1 year from the date of shipment
Repairs during the Warranty Period
The failure occurring on the instrument when the instrument has been operated according to
the instructions in the Instruction Manual and the failure caused by design or manufacture
will be repaired free of change.
Repairs after the Warranty Period
Repairs after the warranty period are carried out if possible and must be paid in full by the
user.
Maintenance Period
The repair parts (*1) are retained by us for eight years (*2) after purchase.
The repairable period is this period that parts are kept in stock.
Even after the storage period has elapsed, there are cases in which repair may be possible,
so contact you dealer or Topcon Technohouse Corporation.
(*1)
Maintenance and repair parts are parts that are requires for maintaining the function
of the product.
(*2)
We make utmost effort to keep maintenance and repair parts in stock for the
complete storage period. However, due to unexpected occurrences, the storage
period may be shortened.
Disposal
Dispose of the instrument in according with local disposal and recycling laws and regulations.
When you ask for service, advise us of the following data:
・
Manufacturing serial number Located on the ratings plate on the bottom of the device
・
Period of use
The date of purchase of the instrument, and date of last
calibration
・
Operating conditions
Type of light source measured, instrument settings,
measurement values, measurement state, etc.
・
Problem
Description of the trouble in as much detail as possible
Contact information
Make inquiries to the address indicated on the base of the
rear inside cover of the Instruction Manual.
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