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9 • Troubleshooting

Doc. 065250-06 03/2020

115

2. If the problem persists, contact Technical Support for Dionex products for

assistance.

This error occurs if the slope value is out of the expected range when the
analog input is being calibrated.

To troubleshoot:

1. Review the calibration procedure and then rerun the calibration (see

Section 10.10

2. If the problem persists, contact Technical Support for Dionex products for

assistance.

This error occurs if the dilution vessel heater temperature is above the
maximum allowed (120 °C).

To troubleshoot:

This error may indicate a problem with the vessel heater electronics. Contact
Technical Support for Dionex products for assistance.

User analog input 1 slope calibration value is out of range

-or-

User analog input 2 slope calibration value is out of range

-or-

User analog input 3 slope calibration value is out of range

-or-

User analog input 4 slope calibration value is out of range

Vessel heater over safe temperature

Содержание Dionex

Страница 1: ...Dionex Integral Process Analytical Systems Operator s Manual Document No 065250 Revision 06 March 2020...

Страница 2: ...as is The contents of this manual are subject to being changed without notice in future revisions Thermo Fisher Scientific Inc makes no representations that this document is complete accurate or error...

Страница 3: ...Documentation 8 1 4 Safety Information 9 1 4 1 Safety Messages and Notes 9 1 4 2 Safety Symbols 11 1 5 Regulatory Compliance 11 1 5 1 Notice on Lifting and Handling of Thermo Scientific Instruments 12...

Страница 4: ...Pump 26 3 5 4 Loading Pumps 27 3 5 5 Solenoid Valves 28 3 5 6 Vial Cooler Option 29 3 6 SP Panel Configurations 29 3 6 1 SP1 for Concentration or Direct Injection 29 3 6 2 SP2 for Dilution or Direct...

Страница 5: ...and Liquid Drain 66 5 AE Analyzer Enclosure Description 67 5 1 AE Overview 67 5 2 AE Exterior Features 68 5 3 AE Interior Features 70 5 3 1 Shelves 70 5 3 2 Power Outlet Strip 71 5 3 3 Drip Tray and...

Страница 6: ...1 Prepare the Site and Facilities 85 7 1 2 Connect the Facilities 85 7 1 3 Connect the Communications Cables 86 7 1 4 Connect the Sample Inlet Line 86 7 2 Initial Startup 86 7 2 1 Turn On the Power 8...

Страница 7: ...ntenance 98 9 Troubleshooting 99 9 1 Troubleshooting Strategies 99 9 2 Audit Trail Error Messages 100 9 3 Liquid Leaks Leak Alarm 118 9 4 Air and Gas Leaks 120 9 5 System or System Component Does Not...

Страница 8: ...onents 140 10 11 Changing the SP or SS Main Power Fuses 140 A Specifications 143 A 1 Environmental All Analyzer Components 143 A 2 AE Analyzer Enclosure and LE Liquids Enclosure 143 A 2 1 Electrical 1...

Страница 9: ...talling the TTL and Relay Breakout Boards 160 C 3 1 Overview 160 C 3 2 TTL and Relay Breakout Board Installation Procedure 161 C 4 Installing the AE Tower Light Kit 169 C 4 1 Overview 169 C 4 2 AE Tow...

Страница 10: ...Configuring the Pump in Chromeleon 7 189 F Liquid Level Sensor Installation Instructions 191 F 1 Overview 191 F 2 Liquid Level Sensor Installation Procedure 191 F 2 1 Installing the Liquid Level Senso...

Страница 11: ...Heated Dilution Vessel 199 G 3 1 Overview 199 G 3 2 Heated Dilution Vessel Installation Procedure 200 H Lockout Instructions for the AE SP or SS 203 H 1 Lockout Device Installation Procedure 203 H 1...

Страница 12: ...Dionex Integral Systems Operator s Manual x Doc 065250 06 03 2020...

Страница 13: ...contains an analytical pump a detector and an SP Sample Preparer A Dionex Integral analyzer consists of from one to four systems combined to operate in parallel The analyzer is configured to sequenti...

Страница 14: ...e 1 1 Example Dionex Integral System Dionex ICS 6000 Detector Chromatography Module Dionex ICS 6000 Eluent Generator Chromeleon 7 Process Analyzer Computer SP Sample Preparer Dionex ICS 6000 Dual Pump...

Страница 15: ...iate support structure LE Liquids Enclosure The LE provides an enclosure for housing standard and reagent bottles as well as NOWPak containers for eluents and solvents The LE includes a gas supply con...

Страница 16: ...ientific Dionex Chromeleon 7 Chromatography Data System Chromeleon 7 PA integrates Chromeleon 7 with a client program called Analyzer This adds several process monitoring functions including stream se...

Страница 17: ...1 Introduction Doc 065250 06 03 2020 5 Figure 1 2 Example Analyzer Configuration...

Страница 18: ...stem components the software required for operation and the user manuals Chapter 2 System Configurations Provides an illustration of a typical Dionex Integral system configuration Chapter 3 SP Sample...

Страница 19: ...x Integral system Appendix C TTL and Relay Installation Instructions Provides instructions for installing TTL and relay control functions in the SP and AE Appendix D AE Purge Kit Installation Instruct...

Страница 20: ...CD and ED Document No 22181 97002 Dionex UltiMate 3000 RS and SD series module manuals Consumable Product Documentation For information about Dionex columns suppressors EluGen cartridges and other co...

Страница 21: ...1 4 1 Safety Messages and Notes This manual contains warnings and precautionary statements that can prevent personal injury and or damage to the Dionex Integral system when properly followed Safety me...

Страница 22: ...s mortelles Signale une situation de danger potentiel qui si elle n est pas vit e pourrait entra ner des blessures graves mortelles Signale une situation de danger potentiel qui si elle n est pas vit...

Страница 23: ...nclude replacing a part or adding components options or peripherals not specifically authorized and qualified by Thermo Fisher Scientific To ensure continued compliance with EMC and safety standards r...

Страница 24: ...5 1 Notice on Lifting and Handling of Thermo Scientific Instruments For your safety and in compliance with international regulations the physical handling of this Thermo Scientific instrument requires...

Страница 25: ...cordance with local and state requirements Conformit DEEE Ce produit est conforme avec la directive europ enne 2012 19 EU des D chets d Equipements Electriques et Electroniques DEEE Il est marqu par l...

Страница 26: ...low a regulated approved waste disposal program Never dispose of wastes containing organic solvents through the municipal sewage system Neutralize all acidic and caustic wastes before disposal Compres...

Страница 27: ...n drive mechanism with moving parts Before servicing the pump turn off the main power switch and unplug the power cable Stepper motor pumps include the dilution pump and one type of sample loading pum...

Страница 28: ...Dionex Integral Systems Operator s Manual 16 Doc 065250 06 03 2020...

Страница 29: ...ental requirements This chapter describes two of the most common configurations of analytical system modules sampling modules and enclosures that make up a Dionex Integral system 2 1 Example Configura...

Страница 30: ...Dionex Integral Systems Operator s Manual 18 Doc 065250 06 03 2020 Figure 2 2 Example Dionex Integral System Configuration UltiMate 3000 System AE and Internal SP...

Страница 31: ...rect injection The generic SP can be customized with pumps valves and other components as required for HPLC applications or for IC applications that use other sample preparation techniques for example...

Страница 32: ...openings are exposed to the environment When the external SP enclosure is mounted on the side of an AE it meets NEMA 4X requirements because the ventilation openings are inside the AE and are not exp...

Страница 33: ...eceptacle The fuse cartridge contains two fast blow IEC 127 fuses rated 3 15 A P N 954745 For instructions on how to change the fuses see Section 10 11 The power cord plugs into the IEC 320 three pron...

Страница 34: ...a shock hazard may result Do not operate or connect to AC power mains without earthed ground connections The power supply cord is used as the main disconnect device Make sure the socket outlet is loc...

Страница 35: ...Drain A leak sensor is located inside the SP enclosure in the bottom front of the enclosure If the leak sensor becomes wet it reports the leak to Chromeleon 7 and an error message is displayed in the...

Страница 36: ...valve that measures sample or standard for delivery to a dilution vessel The valve is available in two models PEEK P N 068556 and stainless steel P N 068557 Both models are electrically activated two...

Страница 37: ...e pressure reaches 340 kPa 50 psi a pressure relief valve opens Dilution Vessel Mixer Both dilution vessels are equipped with a mixer and a PTFE polytetrafluoroethylene stir bar Specify the default mi...

Страница 38: ...vessel can be set to between 15 C and 40 C Specify the temperature in the Chromeleon 7 Instrument Configuration Manager on the Temperature page or in the Chromeleon 7 instrument method 3 5 3 Dilution...

Страница 39: ...an be set to between 0 0 mL min and 3 0 mL min the default is 3 0 mL min Use a flow rate appropriate for delivering sample to a concentrator column You can change the flow rate in the Chromeleon 7 Ins...

Страница 40: ...enoid valves see Figure 3 8 that direct liquid flow throughout the SP flow path For valve locations and functions for the SP1 see Section 3 6 1 for the SP2 see Section 3 6 2 For custom SP configuratio...

Страница 41: ...tion vial in the vial cooler If you are using the vial cooler to cool a standard set the standard vial in the cooler and direct the line from the ST valve see Figure 3 11 to the vial 3 6 SP Panel Conf...

Страница 42: ...on valve ST SV1 NC C NO Metering Valve 1 2 3 5 7 9 4 6 8 10 To waste Plug To waste Plug NC C NO DI water in Plug NC C NO To wasten DI SV2 CS SV3 SM SV4 SS SV5 DV SV6 Dilution Pump Plug To waste Loadin...

Страница 43: ...Directs sample to loading pump Dilution Vessel Valve DV SV6 3 way solenoid valve On Directs calibration standard to SS valve Off Purges dilution vessel to waste Metering Valve ME 10 port 2 position v...

Страница 44: ...shows the layout of the SP1 components when they are installed in the horizontal orientation Figure 3 12 SP1 Component Layout Vertical Orientation plug plug plug 1 2 5 7 9 4 6 8 10 3 standard i n wast...

Страница 45: ...the sample loop before chromatographic analysis A system configured for dilution is often used when assaying process samples for major constituents Dilution factors up to 1 25 000 can be achieved Fig...

Страница 46: ...injection valve ST SV1 NC C NO Metering Valve 1 2 3 5 7 9 4 6 8 10 To waste Plug To waste Plug NC C NO DI water in Plug NC C NO To wasten To waste DI SV2 CS SV3 SM SV4 SS SV5 DV SV6 Dilution Pump GAS...

Страница 47: ...Off Directs undiluted sample or check standard to loading pump Dilution Vessel Valve DV SV6 3 way solenoid valve On Directs diluted sample standard to SS valve Off Purges dilution vessel to waste Mete...

Страница 48: ...3 16 shows the layout of the SP2 components when they are installed in the horizontal orientation Figure 3 15 SP2 Component Layout Vertical Orientation plug plug 1 2 5 7 9 4 6 8 10 3 standard i n was...

Страница 49: ...gure 3 16 SP2 Component Layout Horizontal Orientation Loading Pump Dilution Pump Dilution Vessel Gas Pressure Regulator Knob DV SV6 SM SV4 ST SV1 SS SV5 DI SV2 CS SV3 plug plug 1 2 5 7 9 4 6 8 10 3 Me...

Страница 50: ...ee Figure 3 17 Step 2 Sending the loop contents and deionized water the diluent to the dilution vessel see Figure 3 18 Step 3 Purging the diluted standard from the dilution vessel and loading it to th...

Страница 51: ...lve ST SV1 NC C NO Metering Valve 1 2 3 5 7 9 4 6 8 10 To waste Plug To waste Plug NC C NO DI water in Plug To wasten DI SV2 DV SV6 NO C NC GAS SV8 Gas in Regulator Gauge Pressure Relief Valve To wast...

Страница 52: ...s Dilution Vessel NC C NO NC C NO To loading pump and injection valve From ME valve To wasten SS SV5 SS SV5 DV SV6 To SM valve NO C NC GAS SV8 Gas in Regulator Gauge Pressure Relief Valve To waste Val...

Страница 53: ...SM SV4 SS SV5 SS SV5 DV SV6 To waste Loading Pump From dilution vessel Valve Positions for Check Standard Analyses ST SV1 Off DI SV2 Off CS SV3 On SM SV4 On SS SV5 Off DV SV6 Off GAS SV8 Off ME 1 2 Ch...

Страница 54: ...ten CS SV3 SM SV4 SS SV5 SS SV5 DV SV6 To waste Loading Pump From dilution vessel Valve Positions for Sample Stream Analyses ST SV1 Off DI SV2 Off CS SV3 Off SM SV4 On SS SV5 Off DV SV6 Off GAS SV8 Of...

Страница 55: ...sample from the dilution vessel and loading it to the injection valve This step is also performed when the calibration standard is analyzed see Figure 3 19 Figure 3 24 Analyzing Sample Streams SP2 Dil...

Страница 56: ...in the flow path see Figure 3 11 for the SP1 or Figure 3 14 for the SP2 Figure 3 25 SP1 and SP2 I O Lines and Port Assignments I O Port Assignments Gas In Gas Valve Waste Not Connected Not Connected L...

Страница 57: ...ditional cables separately The input voltage range for each input is 0 to 10 V maximum The sampling rate is 3 Hz and the resolution is 24 bits To connect the analog input 1 Turn off the SP power 2 Dis...

Страница 58: ...free ends of the wires to the appropriate connector pins on the device 8 Close and secure the SP service door 9 If you removed the SP from the AE rear panel a Lift up the SP align the four hooks on th...

Страница 59: ...s 2 and 3 See Figure 3 28 for the function assigned to each jumper position Figure 3 27 Analog Input 4 Jumper Default Position 5 To change the position of the jumper slide the jumper up and off the pi...

Страница 60: ...s installed on an external SP enclosure the TTL and relay connectors are installed on the side of the enclosure see Figure 3 29 When the SP is installed inside an AE or mounted on the side of an AE tw...

Страница 61: ...n the Script Editor view in the Chromeleon 7 Instrument Method Editor Notes If a relay output is configured to change states with an alarm event see Section 3 8 2 do not program the relay output to co...

Страница 62: ...ent method see page 49 Include the command in all methods that are used with the system 3 9 Liquid Level Sensor Option The optional Liquid Level Sensor Kit P N 068563 provides a sensor that signals wh...

Страница 63: ...p to two flow sensors can be installed in the SP High and low limits for the flow rate are entered in the Chromeleon 7 Instrument Configuration Manager If the flow rate is outside the specified range...

Страница 64: ...n enter and leave the flow sensor from either side 8 Close and secure the SP service door 9 If you removed the SP from the AE rear panel a Lift up the SP align the four hooks on the rear of the SP wit...

Страница 65: ...point The pressure reading is displayed in the Chromeleon 7 Command window under the SP device and on the SP ePanel in Chromeleon 7 NOTE Pressure transducers for other pressure ranges are also availa...

Страница 66: ...low the instructions in Section 10 7 to access the main SP electronics board 6 Locate the connector labeled Pressure in the lower left corner of the main SP electronics board see Figure 3 34 Figure 3...

Страница 67: ...align the four hooks on the rear of the SP with the mounting rails on the AE rear panel and hang the SP on the rails b Replace any modules that were removed from the lower shelf of the AE c Replace th...

Страница 68: ...oltage on and off on the SP ePanel in Chromeleon 7 or by adding commands to the Chromeleon 7 instrument method To connect a device to the DC voltage control option 1 Turn off the SP power 2 Disconnect...

Страница 69: ...and turn on the power 11 Open the Chromeleon 7 Instrument Configuration Manager and open the SP Properties dialog box The DC Voltage Control check box is enabled on the Pumps Motors page Enter the def...

Страница 70: ...ically used to control the dilution vessel mixer to turn the power output on and off and control the amount of power delivered to the device from 0 to 100 of maximum These commands are available in th...

Страница 71: ...of the wires to the appropriate connector pins on the device 8 Close and secure the SP service door 9 If you removed the SP from the AE rear panel a Lift up the SP align the four hooks on the rear of...

Страница 72: ...Dionex Integral Systems Operator s Manual 60 Doc 065250 06 03 2020...

Страница 73: ...d to up to seven sample streams This allows sampling from one of 7 14 or 21 streams depending on the number of valves installed in the SS 4 2 Stream Selection SS stream selection valves are 17 port 8...

Страница 74: ...4 for the SP2 flow path If a stream from valve B or C is selected the selected stream is cascaded to the common sample outlet line on valve A Streams that are not selected flow continuously out of the...

Страница 75: ...l it meets NEMA 12 requirements because the ventilation openings are exposed to the environment When the external SS enclosure is mounted on the side of an AE it meets NEMA 4X requirements because the...

Страница 76: ...inside an AE connect the power cord to the power outlet strip inside the AE see Section 5 3 2 The AE power outlet strip is a grounded receptacle When the SS is mounted on the side of the AE or instal...

Страница 77: ...16 ft long DANGER D LECTROCUTION Pour viter toute lectrocution il faut utiliser une prise de courant avec prise de terre Ne l utilisez pas et ne le branchez pas au secteur C A sans utiliser de branche...

Страница 78: ...enclosure see Figure 4 4 If the sensor becomes wet it reports a leak to Chromeleon 7 and an error message is displayed in the audit trail Any liquid that collects in the bottom of the SS exits through...

Страница 79: ...es the following levels of NEMA environments When the AE is equipped with a blower it meets NEMA 12 requirements because it has ventilation openings that are exposed to the environment When the AE is...

Страница 80: ...omponents connected to the power outlets inside the AE see Section 5 3 2 Figure 5 2 AE Front Exterior If an emergency occurs turn off the power by pushing the knob on the Emergency Off switch complete...

Страница 81: ...Follow all appropriate hazardous materials and safety guidelines for chemicals when operating the Dionex Integral system DANGER D LECTROCUTION Un danger d lectrocution existe dans l enceinte lorsque...

Страница 82: ...needed to accommodate a variety of module sizes and combinations The shelves slide forward about 10 cm 4 in to allow easier access to the modules installed on the shelves To pull a shelf forward use...

Страница 83: ...drain lines from all modules installed inside the AE can be routed to the AE drip tray The drip tray collects any liquid that drains from these lines as well as any liquid that drains from other compo...

Страница 84: ...rovided in the AE Ship Kit P N 069066 from this connector to a grounded single phase power source The power cord is configured with a NEMA L5 20P plug 125 Vac 20 A twist lock see Figure 5 5 for connec...

Страница 85: ...e enclosure and is easily accessible DANGER D LECTROCUTION Pour viter toute lectrocution il faut utiliser une prise de courant avec prise de terre Ne l utilisez pas et ne le branchez pas au secteur C...

Страница 86: ...on the main power switch before initial operation and leave the switch on unless instructed to turn it off for example before performing a service procedure Computer Connections The top of every AE i...

Страница 87: ...ectors are provided on the top of the AE see Figure 5 7 These connectors are functional only if the AE TTL and Relay Kit P N AAA 068548 and the SP TTL and Relay Kit P N 068573 are installed For detail...

Страница 88: ...al Systems Document No 070186 for mounting and connection instructions When the air conditioner heater is installed a control box is located inside the AE on the upper wall To operate the air conditio...

Страница 89: ...gas compressed air or nitrogen to maintain a positive pressure inside the enclosure The purge system consists of the following features see Figure 5 8 A control unit with pressure regulator and alarm...

Страница 90: ...73 The SP relays are used to turn the lights on and off Each tower light color is controlled by a different relay output Lights can be configured to turn on whenever a particular error occurs Use the...

Страница 91: ...example have the yellow light turn on if the retention time of the chloride peak exceeds 3 225 In Chromeleon 7 control the relays in the instrument method Enter commands for controlling the relays in...

Страница 92: ...Dionex Integral Systems Operator s Manual 80 Doc 065250 06 03 2020...

Страница 93: ...is shipped with 2 liter bottles P N 044129 If necessary 1 liter bottles P N 044128 can be ordered separately NOWPak containers for the mobile phase eluent or solvent Either 20 liter NOWPak Bag in a Bo...

Страница 94: ...anel The knobs provide on off control of gas pressure to the reservoirs and NOWPak containers To apply pressure turn the knob to the PRESSURE position To turn off the gas turn the knob to the VENT pos...

Страница 95: ...matic Requirements All reagent and standard reservoirs and NOWPak mobile phase containers require a pressurized supply of nitrogen or helium regulated to between 20 and 34 kPa 3 to 5 psi The gas purit...

Страница 96: ...Dionex Integral Systems Operator s Manual 84 Doc 065250 06 03 2020...

Страница 97: ...ion requirements document Also refer to this document for appropriate voltages currents pressures and flow rates 7 1 2 Connect the Facilities 1 Connect electrical power to the Dionex Integral system c...

Страница 98: ...each remaining system 2 Connect the sample line from the analyzer systems to the SS or sample source Refer to the installation requirements document for correct pressures and flow rates 3 If an SS is...

Страница 99: ...the NOWPak Bag in a Bottle containers P N AAA 068551 for filling instructions Open water supplies to each system 5 Manually actuate the SP valves to flush the lines with water diluent sample and stand...

Страница 100: ...he procedure to be performed for example click Dilution Pump Calibration to calibrate the dilution pump A window appears 3 Follow the instructions in the window to complete the calibration NOTE The pe...

Страница 101: ...d length Be very careful to cut the end square to the axis of the tubing with no angle Tubing that is poorly cut will cause fittings to leak 2 Install a 10 32 PEEK bolt P N 043275 and a PEEK ferrule f...

Страница 102: ...10 Subtract the weight of the empty loop Step 3 from the weight of the filled loop Step 9 the difference is the weight of the water in the standard loop 11 Repeat Step 9 and Step 10 until four to five...

Страница 103: ...nalytical pump if required Refer to the pump manual for instructions Detector Calibration Calibrate the detector if required Refer to the detector manual for instructions 7 2 6 Set Up the Dionex Integ...

Страница 104: ...e the Dionex Integral analyzers instruments and streams Refer to the Chromeleon 7 PA Help for detailed instructions 7 3 Routine Startup and Operation Routine operation consists of first confirming tha...

Страница 105: ...has been started use the following checklist to monitor operation 1 Check for alarms and errors If necessary see Chapter 9 for troubleshooting assistance 2 Check for any liquid or gas leaks Isolate an...

Страница 106: ...than two weeks 1 In Chromeleon 7 PA select the analyzer to be shut down 2 Place the selected analyzer in the standby state 3 Exit Chromeleon 7 PA 4 Shut down the computer 5 Empty and rinse the mobile...

Страница 107: ...rocedure is performed Besides ensuring that these procedures are accomplished a maintenance log is very helpful when troubleshooting the system 8 1 Daily Maintenance Completion time 10 15 min for a du...

Страница 108: ...for piston seal leaks replace defective seals Conductivity detector Record the total conductivity readings at the beginning of a run Suppressor EGC Check for leaks If the suppressor is operating in A...

Страница 109: ...in the load position SS valves Check for leaks Gas and drain connections Check all connections including the drain manifold and the fluid connection panels Check for accumulated liquid on the inside b...

Страница 110: ...f the pressure does not return to near the original for this column replace the guard column Air filter Clean with warm water whenever a fine layer of dust or lint is visible Establish a cleaning sche...

Страница 111: ...a specific system component or to an aspect of the analysis Once this has been done corrective action can be taken This manual cannot address every possible symptom and failure however the techniques...

Страница 112: ...ail Each error message is preceded by an icon that identifies the seriousness of the underlying problem see the table below Icon Severity Level Description Warning A message is displayed in the audit...

Страница 113: ...104 DelaySP command must occur within BeginSPSamplePrep EndSPSamplePrep command block Error page 105 Dilution pump driver is over current Abort page 105 Dilution pump home sensor not detected Abort pa...

Страница 114: ...offset calibration value is out of range User analog input 4 offset calibration value is out of range Abort page 114 User analog input 1 slope calibration value is out of range User analog input 2 sl...

Страница 115: ...strument method that includes an EndSPSamplePrep command does not also include a BeginSPSamplePrep command or If BeginSPSamplePrep is not the first command in the sample preparation command block See...

Страница 116: ...p command See Notes on page 92 for more information To troubleshoot 1 Open the instrument method 2 In the Script Editor view add the BeginSPSamplePrep command before the first sample preparation comma...

Страница 117: ...roubleshoot Move the command inside the sample preparation command block or Delete the sample preparation command from the method This error may indicate a problem in the dilution pump electronics To...

Страница 118: ...SP power again and restart the pump flow 5 If the problem persists contact Technical Support for Dionex products for assistance This is a warning message only The pump continues to function and no act...

Страница 119: ...cript Editor view add the BeginSPSamplePrep command before the first sample preparation command This message occurs if the flow rate of the sample stream being monitored by the flow sensor exceeds the...

Страница 120: ...for Dionex products for assistance 3 If the problem persists contact Technical Support for Dionex products for assistance This error occurs if the offset value is out of the expected range when the f...

Страница 121: ...r 2 wet error occurs when liquid accumulates in the drip tray in the bottom of the AE To troubleshoot 1 Locate the source of the leak by visually inspecting tubing fittings and components in the SP or...

Страница 122: ...is not dry it will remain activated and will continue to report a leak to the audit trail 4 If no leak is found check the leak sensor s electrical connection on the main SP electronics board Follow t...

Страница 123: ...etect when the pump reaches the home position This can be caused by high pressure in the flow path To troubleshoot 1 Check for a blockage in the pump outlet tubing or in tubing downstream from the pum...

Страница 124: ...ly by pressing the SP power switch 4 Turn on the SP power again and restart the pump flow 5 If the problem persists contact Technical Support for Dionex products for assistance The Mixer Stir Bar Auto...

Страница 125: ...calibration see Section 10 10 2 If the problem persists contact Technical Support for Dionex products for assistance This error occurs if the instrument method includes a command that specifies a volu...

Страница 126: ...ontrol on the ePanel 5 If the problem persists contact Technical Support for Dionex products for assistance This error occurs if the offset value is out of the expected range when the analog input is...

Страница 127: ...hnical Support for Dionex products for assistance This error occurs if the dilution vessel heater temperature is above the maximum allowed 120 C To troubleshoot This error may indicate a problem with...

Страница 128: ...ce between the two calibration temperature set points is not at least 5 C when calibrating the vessel heater To troubleshoot Make sure the set points are at least 5 C apart and then rerun the calibrat...

Страница 129: ...If the problem persists contact Technical Support for Dionex products for assistance This error occurs if the difference between the two calibration temperature set points is not at least 5 C when cal...

Страница 130: ...the leak Tighten or if necessary replace the liquid line connection Broken or damaged liquid line Cut the tubing at the break and install a new fitting or If cutting the tubing would make it too short...

Страница 131: ...hat the DV SV6 valve is off b Turn on the GAS SV8 valve for 1 to 3 minutes 3 The pressure applied to the dilution vessel may be insufficient to empty it Make sure the high purity gas supply is regulat...

Страница 132: ...ure gauge for a drop in pressure Repeat as often as necessary until the leak is found NOTE Do not use Snoop or other dilute soap solutions for leak detection This will contaminate the tubing Water may...

Страница 133: ...e power strip inside the AE see Figure 5 3 provides AC outlets for components installed inside an AE or mounted on the side of an AE System component power switch is off Make sure the component s powe...

Страница 134: ...entation lectrique et contactez Thermo Fisher Scientific pour obtenir de l aide Wenn der Unterbrecherschalter kontinuierlich ausl st kann es sein da die Schaltung kurzgeschlossen oder berlastet ist En...

Страница 135: ...n the fluid system for example crimped tubing can cause excessive system backpressure This in turn may cause leaks or irreparable damage to system components 1 Begin pumping mobile phase through the s...

Страница 136: ...idges If new cartridges are not available clean the cartridges currently installed see page 126 To replace the check valve cartridges 1 Turn off the SP power 2 Disconnect the power cord 3 To prevent c...

Страница 137: ...pump cannot operate properly unless the check valve cartridges are installed in the housings in the correct orientation Liquid enters the check valve through the large single hole and exits through t...

Страница 138: ...ges in a beaker with methanol Sonicate or agitate the parts for several minutes 3 Rinse each check valve housing and cartridge thoroughly with filtered and deionized water 4 Follow Step 7 through Step...

Страница 139: ...contamination of pump parts put on a pair of powder free gloves before disassembling the pump head Refer to Figure 10 4 when disassembling and reassembling the pump head To remove the pump head and p...

Страница 140: ...spacer off the pump head 2 Remove the backup washer from the spacer using one of the following methods With the backup washer facing up cup the spacer in your hand and blow clean laboratory air at the...

Страница 141: ...e new backup seal P N 066163 with the grooved side facing away from the washer Then insert the shaft of the piston through the seal c Insert the piston into the center hole in the spacer d Push the pi...

Страница 142: ...eck valve is plugged tightly when inserting the piston If you want install a 10 32 fitting plug P N 042772 on the outlet check valve Add more water make sure the head contains no air bubbles and repea...

Страница 143: ...the magnetic follower inside the pump housing 1 Pull the piston partially out of the spacer so that about 1 2 cm 1 4 in of the shaft is exposed This ensures that the magnetic follower picks up the pis...

Страница 144: ...ton seal P N 069006 in the dilution pump or the stepper motor loading pump P N 068561 both pumps When replacing a piston always replace the piston seal also 10 6 Replacing the Waste Valve Seal A damag...

Страница 145: ...oved side away from the valve Then slide the seal over the end of the valve 6 Insert the valve with the new seal into the pump head opening Turn the knob clockwise and then tighten finger tight 7 Plug...

Страница 146: ...access to the main SP electronics board The instructions vary slightly depending on the type of SP enclosure If the SP is an external enclosure 1 Turn off the SP power 2 Disconnect the power cord 3 U...

Страница 147: ...The following step requires lifting the SP which weighs 21 kg 46 lb 5 Grasp the SP with both hands and lift it up enough to remove it from the mounting rails on the AE rear panel Then pull the SP str...

Страница 148: ...connect each liquid line on the valve to be replaced see Figure 10 10 and remove any fitting plugs installed in the valve ports Figure 10 10 Solenoid Valve SS Valve Shown as an Example 4 Follow the in...

Страница 149: ...anel 9 Carefully pull the cable out through the front of the SP 10 Thread the cable from the new solenoid valve P N 068554 through the opening on the SP panel and route the cable to the main SP electr...

Страница 150: ...ectors typically SV9 on the main SP electronics board is assigned to control the peristaltic pump rather than a solenoid valve A cable from the peristaltic pump plugs into the main SP electronics boar...

Страница 151: ...p the SP align the four hooks on the rear of the SP with the mounting rails on the AE rear panel and hang the SP onto the rails b Replace any modules that were removed from the lower shelf of the AE c...

Страница 152: ...speed of the pump delivers the required flow rate see Section 10 9 10 11 Changing the SP or SS Main Power Fuses 1 Turn off the SP or SS power switch 2 Disconnect the power cord 3 If the SP or SS is m...

Страница 153: ...e the fuse drawer 5 Pull the fuse drawer out of the rear panel and remove the old fuses 6 Replace the two fuses with new fast blow IEC 127 fuses rated 3 15 A P N 954745 Thermo Fisher Scientific recomm...

Страница 154: ...Dionex Integral Systems Operator s Manual 142 Doc 065250 06 03 2020...

Страница 155: ...ty 5 to 95 relative humidity noncondensing AE Main Power 100 to 240 Vac 50 60 Hz Auto sensing power supply no manual voltage or frequency adjustment required Typical input power 10 W AE only without o...

Страница 156: ...25 in 97 cm 38 in with the LE extension Depth 66 cm 26 in Weight AE Weight 70 kg 155 lbs empty LE Weight 75 kg 166 lbs empty Main Power 100 to 240 Vac 50 60 Hz Auto sensing power supply no manual vol...

Страница 157: ...e 15 0 mL min maximum Type Stepper motor Operating Pressure 0 28 to 17 MPa 40 to 2500 psi Flow Rate 3 0 mL min maximum Type Peristaltic Operating Pressure 0 34 MPa 50 psi Flow Rate Dependent on tubing...

Страница 158: ...tuated valve Operating Pressure 5 5 MPa 800 psi maximum Capacity 250 mL Operating Pressure 170 to 240 kPa 25 to 35 psi Pressure Relief Valve Opens at 340 kPa 50 psi Capacity 50 mL Operating Temperatur...

Страница 159: ...A Specifications Doc 065250 06 03 2020 147 A 4 2 Physical Dimensions Height 53 cm 21 in Width 30 5 cm 12 in Depth 32 cm 12 5 in Weight 34 kg 76 lbs...

Страница 160: ...Dionex Integral Systems Operator s Manual 148 Doc 065250 06 03 2020...

Страница 161: ...er 069094 Computer Control Installation Kit 068546 Purge Kit AE 068549 Tower Light Kit AE AAA 068548 TTL and Relay Kit AE 068544 Ventilation fan SP SS 070171 Cable analog input 070181 Cable DC voltage...

Страница 162: ...p outlet check valve assembly stepper motor 066110 Pump piston stepper motor 069006 Pump seal stepper motor 068572 Thermal Control Board Kit 068573 TTL and Relay Kit SP 069608 USB Extension Kit SS 068...

Страница 163: ...068573 SP TTL and Relay Kit Provides a controller board connectors and cables for adding TTL and relay control to the SP AAA 068548 AE TTL and Relay Kit Provides connectors cables and protective hoods...

Страница 164: ...Attaching the TTL Relay controller board to the main SP electronics board For a stand alone SP only Installing the TTL Relay panel on the SP and connecting the cables Attach the TTL Relay Controller...

Страница 165: ...th the component side facing up and the notched corner on the lower right hand side see Figure C 2 7 Align the two connectors on the back of the TTL Relay controller board with the connectors labeled...

Страница 166: ...d to the main SP electronics board If you are installing a stand alone SP go on to the next section To install the AE TTL and Relay Kit go on to Section C 2 To install the AE Tower Light Kit go on to...

Страница 167: ...one SP 1 Remove the cover plate from the side of the SP see Figure C 3 2 Orient the TTL Relay panel with the TTL and relay connectors at the bottom of the panel and then install the panel where the co...

Страница 168: ...he relay cable into the male connector on the TTL Relay controller board 5 Plug one end of the female to female TTL cable into the female connector on the rear of the TTL Relay panel 6 Plug the other...

Страница 169: ...2 2 AE TTL and Relay Kit Installation Procedure These are the main steps in the installation procedure Installing the 25 pin D sub connector inserts female and male in the TTL and relay openings on t...

Страница 170: ...the screws that attach the cap to the AE and remove the cap 3 Install either the female relay or male TTL 25 pin D sub connector insert into the empty TTL and relay opening and secure the insert with...

Страница 171: ...free end of the relay cable into the male connector insert inside the AE 4 Repeat Step 1 through Step 3 for the female cable and connector 5 Close and secure the SP service door 6 If you previously r...

Страница 172: ...Assigning TTL input control types Additional items needed Phillips screwdriver Multiconductor cables see the specifications below or individual 24 AWG or 22 AWG 0 51 mm or 0 65 mm wires NOTE Multicon...

Страница 173: ...r installation For example TTL input 1 requires pins 13 and 25 on the TTL connector Relay output 1 requires pins 1 and 14 on the relay connector See Table C 1 for the TTL connector see Table C 2 for t...

Страница 174: ...to the board you can connect wires to all of the positions if you want 5 Use a screwdriver to tighten the locking screws on the connectors Function Pin Function Pin Relay 1 NO 1 Relay 1 COM 14 Relay...

Страница 175: ...C TTL and Relay Installation Instructions Doc 065250 06 03 2020 163 Figure C 9 TTL Breakout Board Figure C 10 Relay Breakout Board...

Страница 176: ...al SP a Plug the breakout boards into their corresponding connectors on the side of the SP see Figure C 12 b Connect the free ends of the wires to the appropriate connector pins on other devices For c...

Страница 177: ...as the pin number to which it is connected You will need this information when connecting the cable to other devices b Thread the unconnected end of the cable through the rectangular opening in the A...

Страница 178: ...pty cap and tighten the nut i Plug the assembled connector hood into the corresponding TTL or relay connector on the top of the AE see Figure C 15 j Connect the wires from the free end of the cable to...

Страница 179: ...iguration Manager 2 Double click the SP icon under the instrument name The Properties dialog box appears 3 Click the TTL Inputs tab 4 Select the name of the input and press the F2 key The Device Confi...

Страница 180: ...ion Normal Pulse In normal pulse operation the negative falling edge of the TTL signal is the active edge and the positive rising edge is ignored A pulse width of 50 ms or more is guaranteed to be det...

Страница 181: ...f the AE enclosure The kit includes the following parts Additional item needed Phillips screwdriver C 4 2 AE Tower Light Kit Installation Procedure These are the main steps in the installation procedu...

Страница 182: ...opening in the front left corner of the AE see Figure C 16 3 On the inside of the AE slide the ring back onto the tower light and tighten the ring to secure the tower light to the top of the AE see F...

Страница 183: ...ee Section 10 7 4 Plug the other end of the extension cable into the relay connector on the TTL Relay controller board on the SP service door see Figure C 18 5 Close and secure the SP service door 6 I...

Страница 184: ...065250 06 03 2020 b Replace any modules that were removed from the lower shelf of the AE c Replace the two access panels on the exterior of the AE 7 Plug in the power cord and turn on the power For AE...

Страница 185: ...f gas regulated to between 0 41 MPa and 0 79 MPa 60 psi and 115 psi The gas purity should be appropriate for the application Tubing and fittings for the gas connection Use tubing with the following mi...

Страница 186: ...nclosures D 2 1 Installing the Purge Control Unit 1 Turn off the power 2 Disconnect the power cord 3 On the top of the AE remove the cover plate on the left front corner 4 With the alarm indicator bal...

Страница 187: ...the fitting see Figure D 2 8 On the inside of the AE thread the red and black wires of the purge control cable through the gray fitting nut see Figure D 3 and out to the top of the AE Figure D 2 AE In...

Страница 188: ...lack box by removing two Phillips screws see Figure D 4 10 Thread the purge control cable through the fitting on the cover of the black box see Figure D 5 Figure D 4 Remove Cover on Purge Control Unit...

Страница 189: ...ctors on the black box Plug the black wire into the middle connector and the red wire into the outside connector see Figure D 6 12 Reinstall the cover on the purge control unit black box see Figure D...

Страница 190: ...r from the left see Figure D 8 To do so squeeze the front of the jumper and pull down Figure D 8 AE Interior Remove Jumper NOTE Save the jumper it must be reinstalled if the purge control cable is not...

Страница 191: ...e to its mounting panel see Figure D 10 View B 4 Remove the cover plates from any two small rectangular openings on the AE LE or SP enclosure The available locations depend on the configuration of enc...

Страница 192: ...0 Figure D 11 the purge orifice spark arrestor and relief valve are installed on the right side of an LE Figure D 11 Purge Orifice Spark Arrestor and Relief Valve Installed on Right Side of LE Example...

Страница 193: ...the AE Purge Kit Install the included gaskets to ensure airtight seals On the top of the AE install screws with seals in the open screw holes see Figure D 12 and install a gray fitting in the larger r...

Страница 194: ...If an SP is installed insert a plug in the drain inside the SP see Figure D 13 If the AE is mounted on the wall install a plug in the drain under the AE see Figure D 14 Figure D 13 Plug in SP Drain F...

Страница 195: ...ation Procedure These are the main steps in the installation procedure Installing the pump on the SP panel Connecting the pump cable Assembling the peristaltic tubing and fittings Installing the peris...

Страница 196: ...de the body of the pump through the opening on the SP panel Attach the pump mounting panel to the SP panel as shown in Figure E 1 E 2 2 Connecting the Pump Cable 1 Plug the pump cable into the connect...

Страница 197: ...See Figure E 2 and Figure E 3 for the locations of SV10 and SV09 Figure E 2 SP Vertical Enclosure Service Door Open Figure E 3 SP Horizontal Enclosure Service Door Open Position SV10 Use for second p...

Страница 198: ...inside diameter that is closest in size to the outside diameter of the tubing 2 Push the point of the adapter body into the tubing until the tubing is flush with the adapter body see Figure E 4 3 Sli...

Страница 199: ...7 Wrap the tubing loosely around the pump head rollers see Figure E 5 allowing the ends to extend approximately equally from the pump 8 Push down on the top tubing clip to open it insert the tubing in...

Страница 200: ...ing clamp by pushing it to the left until the tabs lock into place see Figure E 7 11 Close the pump door making sure that both tabs are outside the door see Figure E 8 12 Connect plumbing lines to the...

Страница 201: ...r of the AE 14 Plug in the power cord and turn on the power E 2 4 Configuring the Pump in Chromeleon 7 1 Start the Chromeleon 7 Instrument Configuration Manager 2 Double click the SP icon under the in...

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Страница 203: ...vel Sensor Installation Procedure These are the main steps in the installation procedure Attaching the liquid level sensor to the reservoir or NOWPak Bag in a Bottle container Plugging the liquid leve...

Страница 204: ...abel was removed see Figure F 2 Figure F 2 Sensor with Dual Lock Tape 3 Wrap the appropriate cinch strap around the reservoir or NOWPak Bag in a Bottle container and loosely secure it Then slide the c...

Страница 205: ...the reservoir or NOWPak Bag in a Bottle container Figure F 4 Sensor Installed on Reservoir F 2 2 Plugging the Liquid Level Sensor Cable into the Main SP Electronics Board 1 Turn off the SP power 2 Dis...

Страница 206: ...rom the lower shelf of the AE c Replace the two access panels on the exterior of the AE 9 Plug in the power cord and turn on the power 10 Open the Chromeleon 7 Instrument Configuration Manager and ope...

Страница 207: ...068572 provides the parts necessary for adding a thermal control board to the main SP electronics board The kit includes the following parts Part Number Option Description 068572 Thermal Control Boar...

Страница 208: ...l control board with the component side facing up 6 Align the connector on the back of the thermal control board with the corresponding connector near the lower right corner of the main SP electronics...

Страница 209: ...thermal control board see Figure G 3 Figure G 2 Main SP Electronics Board Thermal Control Board Installed Vertical SP Enclosure Shown Figure G 3 Main SP Electronics Board Thermal Control Power Supply...

Страница 210: ...cedure install the Thermal Control Board Kit see Section G 1 G 2 1 Overview These are the main steps in the installation procedure for the vial cooler P N 068566 Installing the vial cooler on the SP p...

Страница 211: ...nnector on the thermal control board G 3 Installing the Heated Dilution Vessel NOTE Before starting this procedure install the Thermal Control Board Kit see Section G 1 G 3 1 Overview These are the ma...

Страница 212: ...ed dilution vessel assembly onto the holder see Figure G 6 Figure G 5 Heated Dilution Vessel 4 Plug the cable from the heated dilution vessel assembly into the connector on the SP panel 5 Connect the...

Страница 213: ...G Thermal Options Installation Instructions Doc 065250 06 03 2020 201 6 Connect the liquid line from the DV valve to the bottom of the heated dilution vessel...

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Страница 215: ...r Hubbell HLD2 lockout device For more information refer to the Hubbell website H 1 Lockout Device Installation Procedure H 1 1 Getting Ready 1 Notify all affected persons of the intended lockout 2 Tu...

Страница 216: ...Dionex Integral Systems Operator s Manual 204 Doc 065250 06 03 2020 Figure H 2 SP SS Power Switch Figure H 3 AE Power Switch Power Switch Power Switch...

Страница 217: ...or into the device see Figure H 4 2 Close the lockout device and slide the cover so that the padlock holes are lined up between the cover and the base see Figure H 5 View A 3 Insert a padlock see Figu...

Страница 218: ...gure H 6 Lock the padlock and remove the keys H 1 3 Re energizing a Module 1 Unlock the padlock on the lockout device and remove the padlock 2 Open the lockout device and remove the power connector 3...

Страница 219: ...cess panels 135 Shelves 70 Tower Light Kit 169 Tower lights 78 TTL and relay connectors 75 AE Relay and TTL Kit 48 Installation instructions 157 159 Air conditioner AE 76 Specifications 146 Air consum...

Страница 220: ...lacement procedure 124 126 Check valves Replacement procedure 126 Chromatography systems supported 4 Chromeleon 7 Process Analyzer software 1 4 Audit trail error messages 100 109 111 113 117 Configuri...

Страница 221: ...83 Liquid level sensor 50 Pressure requirements 82 PTFE liner 149 PTFE liner replacement 81 EMC compliance 12 Emergency Off switch 68 Environmental specifications Gas pressure 143 Humidity 143 Operat...

Страница 222: ...cooler temperature 29 Instrument methods 26 Sample preparation commands 92 Integral Process Analytical Systems Calibration at initial startup 88 CE mark 12 Chromatography systems supported 4 Componen...

Страница 223: ...e 24 Calibrating the loop 88 Flow schematic 24 Functions 25 31 35 PEEK valve 24 Stainless steel valve 24 Types 24 Mixer for dilution vessel 25 Mixer Stir Bar Auto Recovery option 26 112 Mobile phase c...

Страница 224: ...valve Seal replacement procedure 132 Pumps Check valve cartridge replacement procedure 124 126 Check valve replacement procedure 124 Dilution pump 26 Leaking 120 Loading pumps 27 Piston replacement p...

Страница 225: ...er program 91 Chromeleon 7 Processs Analyzer 91 Shutdown long term 94 Shutdown short term 93 Site requirements 85 Snoop leak detector solution 120 Solenoid valves 28 Flow schematic 28 Functions perfor...

Страница 226: ...utine 92 Stepper motor pump See Dilution pump See Loading pump stepper motor type Stir bar 25 Stream selection valve 61 PEEK valve 61 150 Port connections 61 62 Stainless steel valve 61 150 Suppressor...

Страница 227: ...ves See Gas valve See Metering rotary valve See Solenoid valve See Stream selection valve Vessel heater 26 Installation instructions 199 200 Vial cooler 29 Installation instructions 198 199 Volume Dil...

Страница 228: ...Dionex Integral Systems Operator s Manual Index 10 Doc 065250 06 03 2020...

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