TSP Edge User’s Manual
40-400-00065, Rev. E
116
Problem:
Device connected to T1/E1 channel does not see calls generated by Edge.
Solution:
1. Verify T1/E1 is not in alarm.
2. Verify that the channel is assigned to an appropriate control set and that
the control set is enabled.
3. Verify that the Channel Protocol for the template used in the control set
matches the protocol expected by the device.
If the device is using an FXS or FXO protocol, the Edge must be set to the
opposite (e.g., if device is Loop Start FXO, the Edge must be Loop Start FXS).
4. Verify the settings for the T1/E1 card match those for the device
connected to the T1/E1 port, EXCEPT either the T1/E1 port on the Edge
or the device connected to the Edge must be set for internal clock, and
the other must be set for external clock.
Problem:
Edge does not see calls generated by device connected to T1/E1 channel.
Solution:
1. Verify T1/E1 is not in alarm.
2. Verify that the channel is assigned to an appropriate control set and that
the control set is enabled.
3. Verify that the Channel Protocol for the template used in the control set
matches the protocol expected by the device. NOTE: If the device is
using an FXS or FXO protocol, the Edge must be set to the opposite
(e.g., if device is Loop Start FXO, the Edge must be Loop Start FXS).
4. Verify the settings for the T1/E1 card match those for the device
connected to the T1/E1 port, EXCEPT either the T1/E1 port on the
Edge or the device connected to the Edge must be set for internal clock,
and the other must be set for external clock.
Содержание TSP Edge
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