Teltone TSP Edge, Руководство пользователя

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TSP Edge User’s Manual
40-400-00065, Rev. E 113
Problem: Error message “Communication error to unit ‘name’ TSP Reset”
Solution: The named Edge has undergone an unexpected reset. The most likely cause is
that power was removed from the unit. Initialize the Edge. On the PC software
go to
Units , Initialize , and select the name of the unit you are attempting to
connect to.
Any time there is a communication error to the Edge, you MUST INITIALIZE
the Edge to re-establish the connection. On the PC software go to
Units ,
Initialize , and select the name of the unit you are attempting to connect to.
Initialization takes place automatically if you edit a Unit. Any Control Sets
which were active within that unit will need to be disabled and then re-enabled.
Problem: Error message “Communication Error to unit ‘name’. File Download - No
response from server.”
Solution: To download files to the Edge, both the controlling PC and the Edge must have
network connections and IP addresses. In the Units window, verify an IP
address has been configured for the Edge. To verify the Edge can be seen on the
network, go to a DOS prompt on the PC and type ‘PING xxx.xxx.xxx.xxx’
(where xxx.xxx.xxx.xxx is the IP address of the Edge) and verify the Edge
responds. If the Edge does not respond, but has an IP address configured and is
connected to your network, contact your network administrator.
Problem: Error message “Downloading the audio messages requires a network
connection. Make sure unit ‘name’ has a valid IP address configured and has a
network connection, then select
Unit , Initialize , ‘name’ from the menus to send
the audio file.”
Solution: To download files to the Edge, both the controlling PC and the Edge must have
network connections and IP addresses. In the Units window, verify an IP
address has been configured for the Edge. To verify the Edge can be seen on the
network, go to a DOS prompt on the PC and type ‘PING xxx.xxx.xxx.xxx’
(where xxx.xxx.xxx.xxx is the IP address of the Edge) and verify the Edge
responds. If the Edge does not respond, but has an IP address configured and is
connected to your network, contact your network administrator.
Icon:
Problem: Error message “Cannot connect to unit ‘name’. No serial port selected.”
Solution: Edit the named unit and assign a serial port.