Tektronix Phaser 600, Руководство по обслуживанию

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6-42
Phaser 600 Color Printer
6
Troubleshooting
Workstation printing problems
Front panel indications
Image processor hard and soft error indicators
Hard errors are image processor self-test failures that prevent the printer from
printing a page. Hard errors cause the rear panel LEDs to stop blinking and
remain on or off. Hard errors are also any error that occurs during service mode.
Soft errors are errors that occur during the normal power-up self-test that, while
limiting the printer, would not stop the printer from printing its startup page. A
message regarding the soft error would then be printed on the startup page
(even if the startup up page had been turned off). Soft errors include failures of
the expansion SIMMs, as well as the SCSI, serial, LocalTalk, parallel, and
Ethernet ports and their cabling or connections.
Table 6-9 Workstation printing problems
Image never prints.
Printer acts as if it is
receiving data, but
nothing comes out of the
printer or the printer goes
back to “Ready” mode
without printing an
image. For serial or parallel printing. Ensure that the print file ends
with a “CTRL-D” character. CTRL-D indicates the end-of-file,
which the printer responds to by closing host-to-printer
communications and then processing and printing the file.
Use a text editor to open and examine the file. There is a
utility file that you can use to tag or remove a CTRL-D to the
end of a print file. TCP/IP and Novell protocols do not accept
CTRL-D with the print files. Refer to the network user manual.
Table 6-10 Front panel indicators and their meanings
Media indicates none
loaded when it is. If there is media in the roll, then check the roll media input
sensor (on the paper guide/ cover).