6-10
Phaser 600 Color Printer
6
Troubleshooting
Media skews passing through the paper path
1.
Check if the media edges are damaged.
2.
Check to see if the media is excessively curled. Curled media can get
mistracked in the paper path.
3.
Ensure the upper rollers contact the drum. Insert a piece of paper
between each upper roller and the drum. Pull on the paper to gauge
the pressure of each roller against the drum.
4.
Clean the paper clamp. Ensure it is properly adjusted for clearance
from the drum.
5.
Clean the drum.
6.
Examine the paper path; ensure it is clear of obstructions.
7.
Ensure that the upper feed roller is clean so that it moves a sheet of
media smoothly and evenly.
8.
Check the rear and lower feed rollers. Also make sure that the front
door is properly closed.
9.
Clean all the printer rollers.
Fuser jam
A fuser jam occurs when the printer cannot cut the media; this is indicated by
the fuser motor stalling.
1.
Check that the cutter blade is installed and in good working order.
2.
Is the loaded media appropriate for the cutting blade. Thick, hard
media and some canvases should be cut by hand. Odd types or
weights of media may not be suitable for the printer and may jam the
fuser. Specifically, media over 0.5 mm. (0.020 in) thick or under 0.1
mm. (0.004 in.) thick is unsuitable for paper or film printing. For
canvas, the range is 0.1 mm to 0.075 mm (0.004 to 0.003 in.)
3.
Ensure that the fuser motor is properly tensioned and its belts are in
good condition.
4.
Check that the exit sensor is working correctly.
5.
Check that the fuser door is properly latched.
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