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Service Manual
6-23
Troubleshooting
6
Image processor diagnostics
Full verification test
Verification Tests are a subset of the tests available in the Image Processor
Service Mode discussed below. The Verification Tests are those individual
Service Mode tests not requiring operator intervention or any consumables.
These tests take up to 5 minutes (depending on optional memory installed) to
complete. To enter this mode:
■
Press and hold down front panel switch 2 during power up or reset
until
VERIFYING
is displayed on the front panel.
■
At the beginning of each test a message is sent out the RS232 port and
to the front panel to indicate which test is about to start. The RS232
port is configured for 9600 baud, 8 bits of data, no parity and 2 stop
bits.
When the Verification Tests have completed, the test suite restarts and execute
repeatedly until power is turned off. If an error is detected, the test with the
error will execute in a loop until power cycled or reset. Also with each error an
error message will be sent out the RS232 port and displayed on the front panel.
100
Dot Clock Check Failure
The print engine did not successfully complete a
scan of the dot clock encoder strip. Ensure the
strip is clean and properly in place and the sensor
under the carriage board is in position to read the
strip. Check the X-axis motor for proper operation.
Check or replace the carriage board. Replace the
engine control board.
101
X-Axis Origin Check Failure
Check the X-axis motor for proper operation.
Ensure the X-axis belt is properly tensioned.
Check or replace the X-axis motor. Replace the
engine control board.
102
Fuser Origin Check Failure
Check the fuser motor for proper operation.
Ensure the fuser belt is properly tensioned. Check
or replace the fuser motor. Replace the engine
control board.
103
Y-axis Origin Check Failure
Ensure the drum rotates properly. Check the
clamp position sensors at the right end of the drum
to ensure they are in place. Check the tension of
the Y-motor belts. Replace the Y-motor. Replace
the engine control board.
104
Paper Clamp Origin Check
Failure
Ensure the drum rotates properly. Check the
clamp position sensors at the right end of the drum
to ensure they are in place. Check the clamp
solenoids for proper operation. Check the tension
of the Y-motor belts. Replace the Y-motor.
Replace the engine control board.
Table 6-3 Engine error codes reported to the front panel (cont'd.)
Code
Descriptions
Possible causes
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