Service Manual
6-39
Troubleshooting
6
Problems and solutions
Power problems
Macintosh printing problems
Table 6-5 Power problems
All front panel
indicators remain off.
The printer does not
initialize upon
power-up.
Check to see if the printer is plugged in. Check the line power
fuses inside the power supply.
Check the power on/off switch.
Check the power supply for proper harness wiring. Are all
wiring harness properly installed?
Table 6-6 Macintosh printing problems
Image never prints.
Printer acts as if it is
receiving data, but
nothing comes out of
printer or it goes back to
“Ready” mode without
printing image.
Make sure that the correct Phaser 600 icon was selected in
the Chooser. Try printing the job again.
In the Chooser, switch background printing to
off. Try printing
the job again.
Download the Error Handler utility and try printing the job
again. (Refer to the Chapter 3 topic “Using the Error Handler
utility” on page 3-8.) If an error page is printed after printing
the job again, call the Customer Support Hotline for further
assistance. Please have the error page in hand.
If available, try printing to a black-and-white PostScript printer
(such as an Apple LaserWriter). If the file does not print on the
black-and-white PostScript printer, this may mean that the
problem may be application- or network-related.
Image prints in
black-and-white.
In the Print dialog box, make sure the Color/Grayscale option
has been selected.
Make sure that the Phaser 600 icon was selected in the
Chooser. Try printing the job again.
Check the version of your LaserWriter driver to ensure that it
is version 6.0.7 or higher. Earlier versions of the driver do not
support color PostScript.
The application may require special instructions to print.
Check in the
Phaser 600 Color Printer User Manual.
Image is rotated 90
degrees.
In the application's Page Setup, make sure that
the image is
selected to print in portrait or landscape orientation. If the
problem persists, reset NVRAM; refer to the Chapter 9 topic
“Resetting NVRAM” on page 9-34.
Содержание Phaser 600
Страница 94: ......
Страница 242: ......
Страница 279: ...Service Manual A 3 A Figure A 1 The printer exterior FRUs 9482 83 10 4 5 3 2 1 3 13 9 8 6 11 12 7 ...
Страница 284: ......