Chapter A: Tips and Troubleshooting
A-13
About Your Music System
If you make a call to Sonos Customer Support, you may be asked for specific details
regarding your Sonos Multi-Room Music System. You can find this information by
choosing one of the following options:
• From the
Music
menu on your Sonos Controller, select
System Set-
tings
>
About Your Multi-Room Music System
.
Or,
• From the Sonos Controller for PC menu bar, select
Help
>
About Sonos
.
Or,
• From the Sonos Controller for Mac menu bar, click
Sonos
>
About Sonos
.
Support Diagnostics
Support Diagnostics should only be accessed if you are talking with a Sonos Support
representative. (Go to
www.sonos.com/support/contact
to find the correct telephone
number for your country.) For general Sonos support information, go to
www.sonos.com/support
.
Using the Sonos Controller for Mac or PC
1.
From the
File (or Sonos)
menu, click
Preferences
.
2.
Click the
Diagnostics
tab.
3.
Click
Submit Diagnostics
if you are instructed to by your Sonos Support
representative.
Using a handheld Sonos Controller
1.
From the
Music Menu
, touch
Settings
>
Advanced Settings
.
2.
Touch
Submit Diagnostics
and follow the on-screen prompts.
Содержание ZonePlayer 120
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