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Appendix - Troubleshooting

myUTN User Manual Windows

143

8.5

Troubleshooting

This chapter describes some problems and their solutions.

Problem

• ’The UTN server signalizes the BIOS mode’

• ’Some functions in the SEH UTN Manager are hidden, enabled or

appear dimmed’

• ’USB devices are not shown in the SEH UTN Manager’

• ’The SEH UTN Manager displays several USB devices at one USB

• ’A connection to the UTN server cannot be established’

• ’A connection to the USB port cannot be established’

• ’A connection to the myUTN Control Center cannot be

• ’Password and/or user name is no longer available’

The UTN server signalizes the BIOS mode

Possible Cause

The UTN server switches to the BIOS mode if the firmware functions
well but the software is faulty. This may happen in the case of an
incorrect software update, for example. The UTN server signalizes the
BIOS mode if

• the activity LED (yellow) blinks periodically and

• the status LED (green) is not active.

The UTN server is not operational in the BIOS mode.

If the UTN server is in the BIOS mode, the filter 'BIOS Mode' will be
created automatically in the device list of the InterCon-NetTool. The
UTN server will be displayed within this filter.

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Содержание Dongleserver myUTN-800

Страница 1: ...USB Device Server User Manual Windows myUTN 50a myUTN 55 myUTN 250 Dongleserver myUTN 80 Dongleserver myUTN 800 ...

Страница 2: ...ology com services downloads html InterCon is a registered trademark of SEH Computertechnik GmbH SEH Computertechnik GmbH has endeavored to ensure that the information in this documentation is correct If you detect any inaccuracies please inform us at the address indicated above SEH Computertechnik GmbH will not accept any liability for any error or omission The information in this manual is subje...

Страница 3: ...5 3 2 How to Configure IPv6 Parameters 38 3 3 How to Configure the DNS 40 3 4 How to Configure SNMP 41 3 5 How to Configure Bonjour 42 3 6 How to Configure POP3 and SMTP only myUTN 80 and later 44 3 7 How to Configure WLAN myUTN 55 only 47 4 Device Settings 51 4 1 How to Determine a Description 51 4 2 How to Assign an Identifier Shown in the Display Panel myUTN 800 only 52 4 3 How to Configure the...

Страница 4: ...ut the USB Port and USB Device 76 5 8 How to Manage Selection Lists for Several Participants 77 6 Security 82 6 1 How to Define the Encryption Strength for SSL TLS Connections 83 6 2 How to Encrypt the Connection to the myUTN Control Center 85 6 3 How to Control the Access to the myUTN Control Center User Accounts 86 6 4 How to Control Access to the UTN Server TCP Port Access Control 87 6 5 How to...

Страница 5: ... 117 8 1 Glossary 118 8 2 Parameter List 121 8 3 Information Shown in the Display Panel myUTN 800 only 140 8 4 SEH UTN Manager Function Overview 141 8 5 Troubleshooting 143 8 6 Additional Tool utnm 148 8 7 List of Figures 153 8 8 Index 154 ...

Страница 6: ...ware tool SEH UTN Manager handles the access of the USB devices The software is installed on all clients that are meant to access a USB device in the network The SEH UTN Manager shows the availability of all UTN servers in the network and establishes a connection between the client and the USB port including the con nected USB device System Requirements myUTN has been designed for the use in TCP I...

Страница 7: ... network will be scanned for connected UTN servers The network range to be scanned is freely definable All UTN servers found will be shown in the network list together with the connected USB devices The required UTN servers will be selected and added to the selection list The UTN servers listed in the selection list can then be used by the user To use a USB device the user establishes a connection...

Страница 8: ...Structure of the Documentation The myUTN documentation consists of the following documents Document Features This documentation has been designed as an electronic document for screen use Many programs e g Adobe Reader offer a book User Manual Detailed description of the myUTN configuration and administration System specific instructions for the following systems Windows Mac Linux Quick Installatio...

Страница 9: ...rlinks to the associated information units If you want to print this documentation we recommend using the printer setting Duplex or Booklet Terminology Used in this Document The explanation of technical terms used in this document is summa rized in a glossary The glossary provides a quick overview of techni cal matters and background information see 118 ...

Страница 10: ...arks the beginning of instructions Individual instructions are set in italics Confirmation The arrow confirms the consequence of an action Requirements Hooks mark requirements that must be met before you can begin the action Option A square marks procedures and options that you can choose Eye catchers mark lists This sign indicates the summary of a chapter The arrow marks a reference to a page wit...

Страница 11: ...ort Current Services The following services can be found on the homepage of SEH Com putertechnik GmbH http www seh technology com current firmware software current tools current documentation current product information product data sheets and much more Monday through Thursday Friday from 8 00 a m to 4 45 p m and from 8 00 a m to 3 15 p m CET 49 0 521 94226 44 support seh de ...

Страница 12: ...la tions and warnings Intended Use The UTN server is used in TCP IP networks myUTN allows you to access non network ready USB devices in the network The UTN server has been designed for use in office environments Improper Use All uses of the device that do not comply with the myUTN function alities described in the documentation are regarded as improper uses It is not allowed to make modifications...

Страница 13: ...tion comprises the connection of the UTN server to the network the USB device and the power supply see Quick Installation Guide 3 Make sure that an IP address is stored in the UTN server see 14 4 Install and start the software tool SEH UTN Manager on your Windows client see 21 5 Add the UTN servers that you want to use to the selection list see 65 6 Activate the connection between your client and ...

Страница 14: ...e network it checks whether an IP address can be obtained from the boot protocols BOOTP or DHCP If this is not the case the UTN server assigns itself an IP address from the address range 169 254 0 0 16 which is reserved for ZeroConf Once the UTN server has automatically received an IP address via a boot protocol you can save a freely definable IP address in the UTN server The UTN server s assigned...

Страница 15: ...TN server is connected it asks the BOOTP host for the IP address and the host name The BOOTP host answers and sends a data packet containing the IP address The IP address is saved in the UTN server DHCP The UTN server supports DHCP which means that the IP address of the UTN server can be assigned dynamically via a DHCP server Requirements The DHCP parameter has been enabled see 35 A DHCP server is...

Страница 16: ... simply replaces the first 64 bits prefix FE80 with the prefix that was sent in the RA Requirements The IPv6 parameter has been activated The Automatic configuration parameter has been activated To configure the assignment of IPv6 addresses see 38 InterCon NetTool The InterCon NetTool is a software tool developed by SEH Comput ertechnik GmbH for the administration ofSEH network devices The IP Wiza...

Страница 17: ...P address However an IP address from the address range 169 254 0 0 16 which is reserved for ZeroConf can be overwritten by means of the arp and ping commands The arp command is used for editing the ARP table The ping com mand transfers a data packet containing the IP address to the hard ware address of the UTN server If the data packet has been successfully sent and received the UTN server permane...

Страница 18: ...s support What Information Do You Need Administration via myUTN Control Center 19 Administration via the SEH UTN Manager 21 Administration via InterCon NetTool 30 Administration via E Mail only myUTN 80 and later 32 You can administer and configure the UTN server in a number of ways The following chapter gives you an overview of the various administration options ...

Страница 19: ...d IP address Starting the myUTN Control Center Proceed as follows 1 Open your browser 2 Enter the IP address of the UTN server as the URL The myUTN Control Center appears If the myUTN Control Center is not displayed check the proxy set tings of your browser You can also start the myUTN Control Center via the software tools SEH UTN Manager and InterCon NetTool To start the myUTN Control Center via ...

Страница 20: ...corresponding page with its content is displayed at the right You can set the language via the menu item START Simply select the relevant flag The manufacturer s contact details and additional information regarding the product are displayed under Product Company The Sitemap provides an overview of and direct access to all pages of the myUTN Control Center All other menu items refer to the UTN serv...

Страница 21: ...The network range to be scanned is freely definable After the network scan all UTN servers found together with the connected USB devices will be shown in the network list The required UTN servers will be selected and added to the selection list The devices in the selection list can be configured or connected to the client What Information Do You Need Automatisms 21 SEH UTN Manager Versions 22 Inst...

Страница 22: ...commands are entered and run in the command line interface of the operating system As an alternative a script will be written SEH UTN Manager Versions The SEH UTN Manager is available in two versions Complete version Minimal version without graphical user interface What Are the Differences Between the Versions The decisive difference in the complete version is the graphical user interface It shows...

Страница 23: ...ers without administrative rights standard user The functions Auto Connect Auto Disconnect and Print On Demand can only be configured by users with administra tive rights Installation In order to use the SEH UTN Manager the program must be installed on a computer with a Windows operating system The installation file of the SEH UTN Manager can be found on the SEH Computer technik GmbH homepage http...

Страница 24: ...dows sys tem may lack required drivers The installation routine checks the avail able drivers during the installation process If drivers are missing another installer USB driver for SEH UTN Manager This installer will prepare the installation of the required drivers Unattended Installation An unattended installation takes place without any user input The following settings are used by default Comp...

Страница 25: ...ut by users with administrative rights By installing the SEH UTN Manager you automatically accept the SEH Computertechnik GmbH agreement concerning the license and the use of the software The agreement can be found on the homep age of SEH Computertechnik GmbH http www seh technology com services licenses html Proceed as follows 1 Open the command line interface 2 Change to the directory containing...

Страница 26: ...eneral use K Does not create a desktop shortcut M Installs the minimal version 22 of SEH UTN Manager Expert use only R Runs SEH UTN Manager after the installation is complete S Instructs the installation to be silent There is no user interaction and the user cannot cancel the installation U Updates an existing SEH UTN Manager If no SEH UTN Manager is installed it will be installed using the defaul...

Страница 27: ...system and you want to change to the other version you must first uninstall the existing version Update You can get information about the update status of the SEH UTN Manager If an update is available the installation file can be copied to the computer and the program can be installed In the case of updates the default settings are modified according to the existing version Program Structure After...

Страница 28: ...Automating Port Connections and Program Starts 70 Assigning an IPv4 Address to UTN Servers 36 Starting the myUTN Control Center 19 Granting Access to Locked USB Ports 90 Managing Selection Lists for Several Participants 77 Detailed information on how to use the SEH UTN Manager can be found in the Online Help To start the Online Help select Help Online Help from the menu bar Buttons for managing th...

Страница 29: ...ctive or not shown at all This depends on the embedded UTN server model the type and location of the selection list the user s rights on the client the settings of the product specific security mechanisms the operating system of the client For further information see SEH UTN Manager Function Over view 141 ...

Страница 30: ...mark and configure the devices in the device list Installation In order to use the InterCon NetTool the program must be installed on a computer with Windows operating system The installation file of the InterCon NetTool can be found on the SEH Computertechnik GmbH homepage http www seh technology com services downloads html The installation file is available as exe for Windows systems Proceed as f...

Страница 31: ...hosen to be shown or hidden Fig 4 InterCon NetTool Main Dialog Which Functions Are Supported The InterCon NetTool allows you to assign an IPv4 address to the UTN server 37 restart the UTN server 116 reset the UTN server s parameter values to their default settings 114 start the myUTN Control Center 19 switch from the BIOS mode to the default mode 143 Detailed information on how to use the InterCon...

Страница 32: ...as user with its own email address on a POP3 server POP3 and SMTP parameters have been configured on the UTN server see 44 Sending Instructions via Email If you want to administer the UTN server you must enter the rele vant instructions into the subject line of your email Proceed as follows 1 Open an email program 2 Write a new email 3 Enter the UTN server address as recipient 4 Enter an instructi...

Страница 33: ...Parameter Changes Parameter changes are integrated into the email body with the fol lowing syntax parameter value The syntax and values can be obtained from the parameter list see 121 Commands Option Description command get status Sends the status page of the UTN server get parameters Sends the parameter list of the UTN server set parameters Sends parameters to the UTN server The syntax and values...

Страница 34: ... email Fig 5 Administration via Email Example 1 Example 2 This email configures the parameter Description on the UTN server Fig 6 Administration via Email Example 2 Email address of the UTN server as configured on the POP3 server Command Email address of the UTN server as configured on the POP3 server Command TAN Parameter and parameter value ...

Страница 35: ...onnections and establishes a con nection between the network participants The boot protocols DHCP and BOOTP belong to the TCP IP protocol family You can define various IPv4 parameters for an ideal integra tion of the UTN server into a TCP IP network For further informa tion about the assignment of IP addresses see 14 What Do You Want To Do Configuring IPv4 Parameters via the myUTN Control Center 3...

Страница 36: ...oceed as follows 1 Start the SEH UTN Manager 2 Select the UTN server from the selection list 3 Select UTN Server Set IP Address from the menu bar The Set IP Address dialog appears 4 Enter the relevant TCP IP parameters 5 Click OK The settings are saved Parameters Description DHCP BOOTP ARP PING Enables or disables the protocols DHCP BOOTP and ARP PING Protocols offer various possibilities to save ...

Страница 37: ...terCon NetTool Proceed as follows 1 Start the InterCon NetTool 2 Select the UTN server from the device list The UTN server is displayed in the device list under the filter ZeroConf with an IP address from the address range 169 254 0 0 16 which is reserved for ZeroConf 3 Select Installation IP Wizard The IP Wizard is started 4 Follow the instructions of the Wizard The settings are saved Fig 7 Inter...

Страница 38: ...st Mobile IP What is the Structure of an IPv6 Address An IPv6 address consists of 128 bits The normal format of an IPv6 address is eight fields Each field contains four hexadecimal digits representing 16 bits Each field is separated by a colon Example fe80 0000 0000 0000 0000 10 1000 1a4 Leading zeros in a field can be omitted Example fe80 0 0 0 0 10 1000 1a4 An IPv6 address may be entered or disp...

Страница 39: ...same as the one of unicast addresses The difference is that anycast addresses choose one interface out of many A packet that is dedicated to an anycast address arrives at the nearest interface in line with the router metrics Anycast addresses are only used by routers Multicast addresses allow you to send data packets to different interfaces at the same time without a proportional increase of the b...

Страница 40: ...nfirm The settings are saved IPv6 address Defines a UTN server IPv6 unicast address assigned manually in the format n n n n n n n n Every n represents the hexadecimal value of one of the eight 16 bit elements of the address An IPv6 address may be entered or displayed using a shortened version when successive fields contain all zeros 0 In this case two colons are used Router Defines the IPv6 unicas...

Страница 41: ...he gen eral community string is public The community string for SNMPv1 is transferred in plain text and does not provide sufficient protection SNMPv3 SNMPv3 is a continuation of the SNMP standard which provides improved applications and a user based security model Distinguish ing features of SNMPv3 include its simplicity and security concept For SNMPv3 a name and password for the SNMP user have to...

Страница 42: ...ver uses the following Bonjour functions Checking the IP address assigned via ZeroConf Assignment of host names to IP addresses Location of server services without knowledge of the device s host name or IP address Parameters Description SNMPv1 Enables disables SNMPv1 Read only Enables disables the write protection for the community Community SNMP community name The SNMP community is a basic form o...

Страница 43: ...on has its own small DNS server This integrated DNS server mDNS collects and administers the information of all participants in the net In addition to the features of a classical DNS server the mDNS server also saves the IP address the service name and the offered services of each participant Proceed as follows 1 Start the myUTN Control Center 2 Select NETWORK Bonjour 3 Configure the Bonjour param...

Страница 44: ... UTN server to administer the UTN server via email SMTP SMTP Simple Mail Transfer Protocol is a protocol that controls the sending of emails in networks SMTP is required in the UTN server to administer the UTN server via email and to run the notification ser vice What Do You Want To Do Configuring POP3 44 Configuring SMTP 45 Configuring POP3 Requirements The UTN server is set up as user with its o...

Страница 45: ...er was configured beforehand POP3 Server port Defines the port used by the UTN server for receiving emails The port number 110 is preset When using SSL TLS enter 995 as port number POP3 Security Defines the authentication method to be used APOP SSL TLS When using SSL TLS the encryption strength is defined via the encryption protocol and level 83 POP3 Check mail every Defines the time interval in m...

Страница 46: ...e identical SMTP Login Enables disables the SMTP authentication for the login SMTP User name Defines the user name used by the UTN server to log on to the SMTP server SMTP Password Defines the password used by the UTN server to log on to the SMTP server SMTP Security S MIME Enables disables the encryption and signing of emails via S MIME SMTP Signing emails Defines the signing of emails A signatur...

Страница 47: ...e Wireless LAN and that no one has access to the Internet or network resources Your UTN server offers several security mechanisms WEP WEP Wired Equivalent Privacy is an encryption method according to IEEE 802 11 on the basis of the RC4 encryption algorithm WEP offers mechanisms for data encryption and authentication WEP uses a key to encrypt the entire communication As for encrypted access points ...

Страница 48: ...on is done via the Pre Shared Key PSK The PSK is a password with 8 63 alphanumerical characters The Enterprise Mode uses the EAP authentication method An individual 128 bit key is used for data encryption after the authentication The encryption methods TKIP Temporal Key Integ rity Protocol and AES Advanced Encryption Standard are available for the encryption of data Proceed as follows 1 Start the ...

Страница 49: ...ing the same SSID Roaming Enables disables the use of roaming Roaming refers to the moving of one radio cell to the next The UTN server will use the access point that has the strongest signal If the UTN server moves towards the sphere of another access point the UTN server switches automatically and without loss of connection to the next radio cell The parameter Roaming can only be configured in t...

Страница 50: ...Network Settings myUTN User Manual Windows 50 Encryption method see WLAN Security 47 Authentication method see How to Use Authentication Methods 101 Parameters Description ...

Страница 51: ...via the Display Panel myUTN 800 only 57 How to Configure Acoustic Signals myUTN 800 only 58 How to Use the UTN Server in VLAN environments only myUTN 80 and later 60 4 1 How to Determine a Description You can assign freely definable descriptions to the UTN server This gives you a better overview of the devices available in the network Proceed as follows 1 Start the myUTN Control Center 2 Select DE...

Страница 52: ...UTN 800 if several are mounted in a rack an identifier is shown in the display panel on the front side of the Dongleserver By default the identifier DS is displayed You can assign a freely definable identifier Proceed as follows 1 Start the myUTN Control Center 2 Select DEVICE Description 3 Enter a freely definable description into the Identifier display panel box Max 2 characters A Z 0 9 g75 4 5 ...

Страница 53: ...ifference including country specific particularities such as Daylight Saving Time can be handled by means of the Time zone parameter Requirements A time server is integrated into the network Proceed as follows 1 Start the myUTN Control Center 2 Select DEVICE Date Time an 3 Tick Date Time 4 Enter the IP address or the host name of the time server into the Time server box The host name can only be u...

Страница 54: ...trol Center 2 Select DEVICE UTN port 3 Enter the port number into the UTN port or UTN SSL port box 4 Click Save to confirm The settings are saved 4 5 How to Assign a Name to a USB Port You can assign any name to the USB port This port name will be dis played in the myUTN Control Center and the SEH UTN Manager If no port name is defined the name of the USB device connected will be displayed Tip Som...

Страница 55: ...onnect it USB devices that are in an undefined state can be restarted by interrupting and re establishing the power supply of the USB port Proceed as follows 1 Start the myUTN Control Center 2 Select DEVICE USB port 3 Tick clear the option in front of the USB port 4 Click Save to confirm The power supply of the USB port is established or interrupted 4 7 How to Use the Notification Service only myU...

Страница 56: ...myUTN 800 only What Do You Want To Do Configuring the sending of status emails 56 Configuring event notifications via email 57 Configuring event notifications via SNMP traps 57 Configuring the sending of status emails Requirements SMTP parameters have been configured on the UTN server see 44 A DNS server has been configured on the UTN server see 40 For the notification service you can specify up t...

Страница 57: ... message types 5 Click Save to confirm The settings are saved Configuring event notifications via SNMP traps For the notification service you can specify up to two SNMP trap recipients and the message types Proceed as follows 1 Start the myUTN Control Center 2 Select Device Notification 3 In the SNMP traps area specify the recipients via the IP address and the community 4 Tick the options with the...

Страница 58: ...nfirm The settings are saved If there is no error state i e the UTN server is operational the iden tifier is displayed 52 The optional acoustic signals ideally complement the error messages in the display panel For further information see 60 4 9 How to Configure Acoustic Signals myUTN 800 only The myUTN 800 Dongleserver gives acoustic feedback when a USB dongle is connected to the UTN server the U...

Страница 59: ... optional acoustic signals ideally complement the error mes sages in the display panel 57 Proceed as follows 1 Start the myUTN Control Center 2 Select Device Notification 3 In the Acoustic signal area tick the options with the desired message types 4 Click Save to confirm The settings are saved ...

Страница 60: ...for the forwarding of the data must be linked to the specified VLANs Benefits and Purpose The VLANs can be used to control the access to dongle protected software myUTN 80 myUTN 800 or USB devices myUTN 250 This way a specified group of network participants can be provided with a certain amount of dongle protected software licenses or USB devices Fig 9 USB port based assignment of VLANs What Do Yo...

Страница 61: ...es disables the forwarding of IPv4 management VLAN data If this option is enabled SNMP is only available in the IPv4 management VLAN VLAN ID ID for the identification of the IPv4 management VLAN 0 4096 IP Address IP address of the UTN server 36 Subnet mask Subnet mask of the UTN server 36 Gateway Gateway address of the IPv4 management VLAN Access from any VLAN Enables disables the administrative a...

Страница 62: ...ist 4 Click Save to confirm The settings are saved Parameters Description VLAN Enables disables the forwarding of IPv4 client VLAN data IP Address IP address of the UTN server within the IPv4 client VLAN Subnet mask Subnet mask of the UTN server within the IPv4 client VLAN Gateway Gateway address of the IPv4 client VLAN VLAN ID ID for the identification of the IPv4 client VLAN 0 4096 Auto fill All...

Страница 63: ...tion between the USB Port including USB Device and the Client 68 How to Request an Occupied Device 69 How to Automate Port Connections and Program Starts 70 How to Get Information about the USB Port and USB Device 76 How to Manage Selection Lists for Several Participants 77 The software tool SEH UTN Manager handles the access of the USB devices This chapter will show you how to embed USB devices i...

Страница 64: ...Parameters Requirements The SEH UTN Manager complete version is installed on the client see 21 Proceed as follows 1 Start the SEH UTN Manager 2 Select Program Options from the menu bar The Options dialog appears 3 Select the Network Scan tab 4 Tick IP Range Search and define one or more network ranges 5 Click OK The settings are saved Scanning the Network Requirements The SEH UTN Manager complete ...

Страница 65: ... on the client see 21 The UTN server was recognized during the network scan and is displayed in the network list Proceed as follows 1 Start the SEH UTN Manager 2 Select Selection List Edit from the menu bar The Edit Selection List dialog appears 3 Select the UTN server to be used from the network list 4 Click Add Repeat steps 2 and 3 if necessary 5 Click OK The UTN servers and the connected USB de...

Страница 66: ...ection is established to a port with a connected com pound USB device all USB devices shown will be connected to the user s client In this case each integrated USB device occupies a vir tual USB port of the UTN server The number of these virtual USB ports is limited depending on the UTN server model If the limit is reached no further USB devices can be used on this UTN server Table 12 Virtual USB ...

Страница 67: ...67 The USB port is not connected to another client Proceed as follows 1 Start the SEH UTN Manager 2 Select the port from the selection list 3 Select Port Activate from the menu bar The connection will be established Fig 11 SEH UTN Manager Activating the Device ...

Страница 68: ...isconnected 70 What Do You Want To Do Cutting the Device Connection via the SEH UTN Manager 68 Cutting the Device Connection via the myUTN Control Center 68 Cutting the Device Connection via the SEH UTN Manager Requirements The SEH UTN Manager complete version is installed on the client see 21 The USB port is shown in the selection list see 65 The USB port is connected to your client Proceed as fo...

Страница 69: ... the connection to the USB port When the USB port is shared the connection between the USB port and your client will be established automatically Requirements The SEH UTN Manager complete version is installed on the client see 21 The SEH UTN Manager complete version is installed on the client of the user who uses the USB device see 21 The SEH UTN Manager complete version is executed on both client...

Страница 70: ...tion Automated Port Connections and Program Starts without the SEH UTN Manager Interface 74 Using the Additional Tool utnm 148 Permanent Port Connection after Operating System Boot Auto Connect The feature automatically establishes a permanent connection to a USB port and the connected USB device without the need for a user to log on to the client The connection will be activated upon the operatin...

Страница 71: ... the user will receive a message telling them to close the connection to the USB port and the connected USB device in order to avoid data loss and error conditions If the prolongation is enabled the note with the possibility to accept or reject the prolongation will appear You have the option of being informed about the availability of the port after the automatic disconnection For this purpose se...

Страница 72: ... cally created as soon as a print job is received After completion of the print job the connection will be automatically disabled Requirements The SEH UTN Manager complete version is installed on the client see 21 The USB port is shown in the selection list see 65 The USB port is not connected to another client You are logged on to the system as administrator Proceed as follows 1 Start the SEH UTN...

Страница 73: ...Working with the SEH UTN Manager myUTN User Manual Windows 73 7 Select Port Deactivate from the menu bar The connection will be deactivated Print On Demand is set up ...

Страница 74: ...cted USB device Both UTN Actions will be saved to the desktop UTN Action which starts an application and activates the device After the selection of an application by the user the wizard will automatically create a UTN Action which starts an application and activates the USB port and the connected USB device Additionally you can specify a port deactivation after the closing of the application Cust...

Страница 75: ...reated The UTN Action can be run by double clicking the file Fig 12 Create UTN Action dialog Tip 1 Shortcuts can be moved to any location and renamed Tip 2 Experts only Custom UTN Actions which activate or deactivate USB devices can be edited after their creation To do this edit the com mand line in the shortcut target Tip 3 Expert mode script You can also edit the script after its creation using ...

Страница 76: ...ation Requirements The SEH UTN Manager complete version is installed on the client see 21 The USB port is shown in the selection list see 65 Proceed as follows 1 Start the SEH UTN Manager 2 Select the USB port from the selection list The status information is displayed in the Properties area Configuring Messages Requirements The SEH UTN Manager complete version is installed on the client see 21 Th...

Страница 77: ...edited and configured according to your needs by adding and deleting the required UTN servers Benefits and Purpose By means of the type and distribution of the selection list in combi nation with the user management the administrator can control the access to the UTN servers that are available in the network All users will at first use the same global selection list As an alterna tive the administ...

Страница 78: ...he selection list Unauthorized persons will not be able to access devices that are not listed in the selection list The selection list can only be edited by administrators User Specific Selection List Fig 14 User Specific Selection List Properties of the user specific selection list Each user has their own selection list All administrators have the same selection list The selection list can be edi...

Страница 79: ...t To Do Providing the Global Selection List to All Users 79 Providing User Specific Selection Lists 80 Providing Users with a Predefined Selection List 80 Protecting the user specific selection list 81 Providing the Global Selection List to All Users Requirements The SEH UTN Manager complete version is installed on the client see 21 You are logged on to the system as administrator Proceed as follo...

Страница 80: ... You are logged on to the system as administrator Proceed as follows 1 Start the SEH UTN Manager 2 Select Program Options from the menu bar The Options dialog appears 3 Select the Selection List tab 4 Tick User selection list 5 Click OK The setting will be saved Each user uses their own selection list The selection lists of the users will be saved as ini files in user specific directories see User...

Страница 81: ...A SEH Computertechnik GmbH SEH UTN Manager ini See User Specific Selection List 78 Each user has access to their own predefined selection list Protecting the user specific selection list When using predefined user specific selection lists we recommend protecting the selection list against modifications by the user The selection list of a user is stored as SEH UTN Manager ini file in the following ...

Страница 82: ...TCP Port Access Control 87 How to Control Access to USB Devices only myUTN 80 and later 89 How to Block USB Device Types 92 How to Use Certificates Correctly 93 How to Use Authentication Methods 101 How to Encrypt Data Transfer 108 The myUTN Control Center can also be protected by the SNMP and or VLAN security concept For further information see How to Configure SNMP 41 How to Use the UTN Server i...

Страница 83: ...d by the UTN server depends on the product hardware and the installed firmware software Encryption Level Each encryption level is a collection of so called cipher suites A cipher suite is a standardized sequence of four cryptographic algo rithms that are used to establish a secure connection Depending on their cipher strength cipher suites are grouped to form an encryp tion level Which cipher suit...

Страница 84: ... nection If problems occur select different settings or reset the parameters of the UTN server see 113 If you set Any for encryption protocol and level they will be nego tiated automatically by both communicating parties With these set tings the chances that a secure connection can be established are the highest Proceed as follows 1 Start the myUTN Control Center 2 Select SECURITY SSL connections ...

Страница 85: ...PS is exclusively chosen as the connection type the connec tion to the myUTN Control Center is encrypted via SSL TLS The encryption strength is defined via the encryption protocol and level 83 The encryption protocol must not be SSL and the encryption level and must not be Low Current browsers do not support these settings so that a connection cannot be established SSL TLS also requires a certific...

Страница 86: ...the START page The user accounts are also used for SNMP see 41 A user account allows for multiple logins i e the account can be used by a single user or by a group of users Up to 16 users can be logged in at the same time Login If the access control is active a login screen is displayed when the myUTN Control Center is started You can choose between two login screens list of users User names are d...

Страница 87: ... the access to the UTN server To do so various TCP port types on the UTN server can be locked Network elements that have permission to access the UTN server can be defined as excep tions and excluded from locking The UTN server only accepts data packets from network elements defined as exceptions Security Levels The port types to be blocked must be defined in the Security level area The following ...

Страница 88: ... 2 Select SECURITY TCP port access 3 Tick Port access control 4 Select the desired protection in the Security level area 5 In the Exceptions area define the network elements which are excluded from port locking Enter the IP or MAC addresses and tick the options 6 Make sure that the test mode is enabled 7 Click Save Restart to confirm The settings are saved The port access control is activated unti...

Страница 89: ... the client and the USB port To make the USB port and the connected USB device available the user must enter the key for the USB port on the client This is done via the SEH UTN Manager By changing the key in the myUTN Con trol Center the user can once again lose its permission to access the USB device USB Port Device Assignment Device assignment means that a USB device is permanently assigned to e...

Страница 90: ... or enter a freely definable key into the Key box a maximum of 64 ASCII characters 5 Click Save to confirm The settings are saved Access to the USB device is protected Unblocking access to USB devices In order for a user to gain access to a USB device that is protected by means of the USB port key control an appropriate key must be entered on the client via the SEH UTN Manager Proceed as follows 1...

Страница 91: ...oduct ID of the USB device 5 Click Save to confirm The settings are saved Only the assigned USB device can be operated on the USB port If the USB port is to create an assignment with a newly connected USB device click Reallocate device again and save your settings Disabling the USB Port Access Control You can disable the access control to the USB ports as well as the connected USB devices Proceed ...

Страница 92: ... Device HID USB devices may present themselves as HID class USB devices but actually are used for abuse known as BadUSB In order to protect the UTN server you can block input devices which belong to the HID class Proceed as follows 1 Start the myUTN Control Center 2 Select SECURITY Device access 3 Tick clear Disable input devices HID class in the USB devices area 4 Click Save to confirm 5 The sett...

Страница 93: ...en the clients and the UTN server is encrypted via SSL TLS 108 to authenticate the UTN server client if the administrative access to the myUTN Control Center is protected via HTTPS SSL TLS If you use certificates it is advisable to restrict the administrative access to the myUTN Control Center so that the certificate on the UTN server cannot be deleted by unauthorized persons see 85 Which Certific...

Страница 94: ... key must be installed as an own certificate in the PKCS 12 format as p12 file in the intended email program Microsoft Outlook etc Only then can the emails be verified and displayed in the case of encryption only myUTN 80 and later The following certificates can be installed at the same time in the UTN server 1 self signed certificate 1 client certificate i e 1 requested certificate OR 1 PKCS 12 c...

Страница 95: ...100 Displaying Certificates Certificates installed on the UTN server and certificate requests can be displayed and viewed Requirements A certificate is installed on the UTN server Proceed as follows 1 Start the myUTN Control Center 2 Select SECURITY Certificates 3 Select the certificate via the icon The certificate is displayed Creating a Self Signed Certificate If a self signed certificate has al...

Страница 96: ...s the department or subsection of a company You can enter a maximum of 64 characters Optional entry Location Specifies the locality where the company is based You can enter a maximum of 64 characters State name Specifies the state in which the company is based You can enter a maximum of 64 characters Optional entry Domain component Allows you to enter additional attributes Optional entry Country S...

Страница 97: ... Center 2 Select SECURITY Certificates 3 Click Certificate request 4 Enter the required parameters see table 13 96 5 Click Create a request The creation of the certificate request is in progress This may take a few minutes 6 Select Upload and save the requests in a text file 7 Click OK 8 Send the text file as certificate request to a certification authority When the requested certificate has been ...

Страница 98: ... the UTN server you must first delete it see 100 Requirements The certificate must be in base64 format Proceed as follows 1 Start the myUTN Control Center 2 Select SECURITY Certificates 3 Click PKCS 12 certificate 4 Click Browse 5 Enter the PKCS 12 certificate 6 Enter the password 7 Click Install The PKCS 12 certificate is saved in the UTN server Saving S MIME Certificates in the UTN Server only m...

Страница 99: ...aid communicating parties are installed on the UTN server Up to 32 CA certificates can be installed Thus multi level public key infrastructures PKIs are supported Example The UTN server offers a number of authentication methods to verify its identity in a network If you use the authentication method EAP TLS 102 you must install the root CA certificate of the certification authority that has issued...

Страница 100: ...e corresponding certifi cate is deleted the myUTN Control Center can no longer be reached In this case you have to reset the parameters of the UTN server see 113 Requirements A certificate is installed on the UTN server Proceed as follows 1 Start the myUTN Control Center 2 Select SECURITY Certificates 3 Select the certificate to be deleted via the icon The certificate is displayed 4 Click Delete T...

Страница 101: ...to the network will be freed What is EAP The standard IEEE 802 1X is based upon the EAP Extensible Authen tication Protocol EAP is a universal protocol for many authentica tion procedures EAP allows for a standardized authentication procedure between the network device and an authentication server RADIUS First you must define the authentication procedure TLS PEAP TTLS etc to be used and configure ...

Страница 102: ...elect SECURITY Authentication 3 Select MD5 from the Authentication method list 4 Enter the user name and the password that are used for the configuration of the UTN server on the RADIUS server 5 Click Save Restart to confirm The settings are saved Configuring EAP TLS Benefits and Purpose EAP TLS Transport Layer Security validates the identity of devices or users before they gain access to network ...

Страница 103: ...uest and the authentication server Install the requested certificate on the UTN server see 97 Install the root CA certificate of the certification authority that has issued the certificate of the authentication server RADIUS on the UTN server see Installing the CA Certificate in the UTN Server 99 Enable the authentication method EAP TLS on the UTN server Proceed as follows 1 Start the myUTN Contro...

Страница 104: ...r needs a certificate Therefore no PKI is needed Moreover TTLS sup ports most authentication protocols Requirements The UTN server is defined as user with user name and password on a RADIUS server Proceed as follows 1 Start the myUTN Control Center 2 Select SECURITY Authentication 3 Select TTLS from the Authentication method list 4 Enter the user name and the password that are used for the configu...

Страница 105: ...e of this procedure is that only the RADIUS server needs a certificate Therefore no PKI is needed PEAP uses the advan tages of TLS and supports various authentication methods including user passwords and one time passwords Requirements The UTN server is defined as user with user name and password on a RADIUS server Proceed as follows 1 Start the myUTN Control Center 2 Select SECURITY Authenticatio...

Страница 106: ...tication purposes The use of certificates is optional PACs Protected Access Credentials are used to build the channel PACs are credentials that comprise up to three components A shared secret key that contains the preshared key between the UTN server and the RADIUS server An opaque part that is provided to the UTN server and presented to the RADIUS server when the UTN server wishes to obtain acces...

Страница 107: ...Start the myUTN Control Center 2 Select SECURITY Authentication 3 Select FAST from the Authentication method list 4 Enter the user name and the password that are used for the configuration of the UTN server on the RADIUS server 5 Select the settings intended to secure the communication in the channel 6 Click Save Restart to confirm The settings are saved ...

Страница 108: ...er 9443 is preset To change the port number see 53 Fig 16 UTN Server SSL TLS Connection in the Network To use an SSL TLS connection you must enable the encryption at the relevant USB port The encryption strength is defined via the encryption protocol and level 83 Proceed as follows 1 Start the myUTN Control Center 2 Select SECURITY Encryption 3 Enable the encryption at the USB port 4 Click Save to...

Страница 109: ...Security myUTN User Manual Windows 109 The encrypted connection will be displayed client side in the SEH UTN Manager under Properties Fig 17 SEH UTN Manager Encryption ...

Страница 110: ...downloaded to one or more UTN servers The parameter values included in the file will be taken over by the device Automatic Backup myUTN 800 Only The Dongleserver myUTN 800 additionally has an automatic backup feature It saves the parameter values exception passwords and certificates installed on the UTN server automatically to a connected SD card After a parameter or certificate change the backup ...

Страница 111: ...Dongleserver myUTN 800 after a cold start of the UTN server What Do You Want To Do Displaying Parameter Values 111 Saving the Parameter File 111 Loading the Parameter file onto the UTN Server 112 Automatic backup myUTN 800 only 112 Displaying Parameter Values Proceed as follows 1 Start the myUTN Control Center 2 Select MAINTENANCE Parameter backup 3 Click the icon The current parameter values are ...

Страница 112: ..._parameter txt file 5 Click Import The parameter values in the file are applied to the UTN server myUTN 800 If you want to load the parameter values and certifi cates from an automatic backup on an SD card perform a cold start of the UTN server interrupt and re establish the power supply Automatic backup myUTN 800 only Requirements An SD card is connected to the UTN server The SD card has the file...

Страница 113: ...e UTN server and if you want to use the UTN server in a different network Before this change of location you should reset the parameters to the default settings to install the UTN server in another network What Do You Want To Do Resetting the Parameters via the myUTN Control Center 113 Resetting the Parameters via the InterCon NetTool 114 Resetting the Parameters via the Reset Button 114 Remove th...

Страница 114: ...t 3 Select Actions Default Settings from the menu bar 4 Click Finish The parameters are reset Resetting the Parameters via the Reset Button LEDs the reset button and various ports can be found on the UTN server These components are described in the Quick Installation Guide Using the reset button you can reset the UTN server s parameter val ues to their default setting Proceed as follows 1 Press th...

Страница 115: ...n with new functions or bug fixes has been released by SEH Computertechnik GmbH Check the installed software and firmware version on the UTN server You will find the version number on the myUTN Control Cen ter START page or in the product list in the InterCon NetTool Where Do I Find the Update Files Current firmware and software files can be downloaded from the homepage of SEH Computertechnik GmbH...

Страница 116: ...art button only myUTN 800 116 Restarting the UTN Server via the myUTN Control Center Proceed as follows 1 Start the myUTN Control Center 2 Select MAINTENANCE Restart 3 Click Restart The UTN server will be restarted Restarting the UTN Server via the InterCon NetTool Proceed as follows 1 Start the InterCon NetTool 2 Select the UTN server from the device list 3 Select Actions Restart from the menu ba...

Страница 117: ...118 Parameter List 121 Information Shown in the Display Panel myUTN 800 only 140 SEH UTN Manager Function Overview 141 Troubleshooting 143 Additional Tool utnm 148 Abbildungsverzeichnis 155 Index 156 The appendix contains a glossary the parameter list of the UTN server and the index lists ...

Страница 118: ...an be configured and monitored via the myUTN Control Center The myUTN Control Center is stored in the UTN server and can be displayed by means of a browser software z B Internet Explorer InterCon NetTool The software InterCon NetTool has been developed by SEH Com putertechnik GmbH for the administration of SEH network devices within a predefined network SEH UTN Manager The software tool SEH UTN Ma...

Страница 119: ... on a local network The system administrator usually assigns the IP address The address must be saved in the UTN server to make sure that it can be addressed within the network Host name The host name is an alias for an IP address The host name uniquely identifies the UTN server in the network and makes it easier to remember Gateway Using a gateway you can address IP addresses from external net wo...

Страница 120: ...consists of a hub and one or more USB devices that are all integrated into a single housing Dongles are often compound USB devices If a compound USB device is connected to a USB port of the UTN server in the myUTN Control Center and the selection list of the SEH UTN Manager all integrated USB devices will be displayed on the USB port When the port connection is activated all displayed USB devices ...

Страница 121: ...meter List USB device type blocking 127 Parameter List TCP port access 127 Parameter List UTN port 128 Parameter List Encryption 128 Parameter List USB port access only myUTN 80 and later 129 Parameter List USB port 130 Parameter List DNS 130 Parameter List SNMP 131 Parameter List Date Time 132 Parameter List Description 132 Parameter List Authentication 133 Parameter List POP3 only myUTN 80 and l...

Страница 122: ... ip_auto ARP PING on off on Enables disables the IP address assignment via ARP PING Parameters Value Default Description ip4vlan_mgmt IPv4 management VLAN on off off Enables disables the forward ing of IPv4 management VLAN data ip4vlan_mgmt_id VLAN ID 0 4096 1 4 characters 0 9 0 ID for the identification of the IPv4 management VLAN 0 4096 ip4vlan_mgmt_any Access from any VLAN on off off Enables di...

Страница 123: ...y valid IP address 0 0 0 0 Gateway address of the IPv4 client VLAN ipv4vlan_id_1 ipv4vlan_id_20 VLAN ID 0 4096 1 4 characters 0 9 0 Specifies the ID for the identification of the IPv4 client VLAN Parameters Value Default Description ipv6 IPv6 on off on Enables disables the IPv6 functionality of the UTN server ipv6_addr IPv6 address n n n n n n n n Defines a UTN server IPv6 unicast address assigned...

Страница 124: ...ess ranges are indicated by prefixes The prefix length number of bits used is added to the IPv6 address and specified as a decimal number The deci mal number is separated by ipv6_auto Automatic configuration on off on Enables disables the auto matic assignment of the IPv6 address for the UTN server Parameters Value Default Description bonjour Bonjour on off on Enables disables the Bonjour service ...

Страница 125: ...ed connection type for the web access to the myUTN Control Center security Encryption level 1 4 1 character 2 Defines the encryption level to be used for SSL TLS connections 1 Low 2 Medium 3 High 4 Compatible Do not use the encryption level Low if only HTTPS is defined as the permitted connection type for the web access to the myUTN Control Center Parameters Value Default Description http_allowed ...

Страница 126: ... after which the timeout is to be effective admin_name Administrator User name max 64 characters a z A Z 0 9 admin Defines the user name for the administrator user account Note Also is the user name of the SNMP admin account admin_pwd Administrator Password 8 64 characters a z A Z 0 9 adminis trator Defines the password for the administrator user account Note Also is the password of the SNMP admin...

Страница 127: ...les disables the test mode The test mode allows you to test the parameters set using the access control If the test mode is activated the access protection remains active until the UTN server is rebooted protection_level Security level protec_utn protec_tcp protec_all protec_ utn Specifies the port types to be locked UTN ports TCP ports all ports IP ports ip_filter_on_1 ip_filter_on_8 IP address o...

Страница 128: ...tion utn_port UTN port 1 9200 1 4 characters 0 9 9200 Defines the number of the UTN port utn_sslport UTN SSL port 1 9443 1 4 characters 0 9 9443 Defines the number of the UTN SSL port Parameters Value Default Description utn_sec_1 utn_sec_20 USB port on off off Enables disables the SSL TLS encryption of the USB port If the encryption is enabled the payload between the cli ents and the USB devices ...

Страница 129: ...he USB port and the connected USB device no protection ids device assignment key port key control keyids device assignment and key control utn_keyval_1 utn_keyval_20 Key max 64 characters a z A Z 0 9 blank Specifies the key used to protect the access to the connected USB device utn_vendprodIDs _1 utn_vendprodIDs _20 USB device Shows the VID Vendor ID and PID Product ID of the USB device that is as...

Страница 130: ...r can only be used after consultation with the SEH support team utn_prereset_1 utn_prereset_20 on off off This parameter can only be used after consultation with the SEH support team Parameters Value Default Description dns DNS on off on Enables disables the name resolution via a DNS server dns_domain Domain name max 255 characters a z A Z 0 9 blank Defines the domain name of an existing DNS serve...

Страница 131: ...n in which several partici pants with the same access rights are grouped together snmpv3 SNMPv3 on off on Enables disables SNMPv3 any_rights Access rights None readonly readwrite readonly Defines the access rights of the SNMP user group 1 any_hash Hash md5 sha md5 Specifies the hash algorithm of the SNMP user group 1 any_cipher Encryption None aes des Defines the encryption method of the SNMP user...

Страница 132: ...ly be used if a DNS server was configured beforehand ntp_tzone Time zone UTC GMT EST EDT CST CDT MST MDT PST PDT etc CET CE ST EU The time zone is used to equalize the difference between the time received over the time server and the local time Parameters Value Default Description sys_name Host name max 64 characters a z A Z 0 9 blank Defines the host name of the UTN server sys_descr Description m...

Страница 133: ...in the authentication server RADIUS auth_intern Inner authentication none PAP PAP CHAP CHAP MSCHAP2 MS CHAPv2 EMD5 EAP MD5 ETLS EAP TLS Defines the kind of inner authentication for the EAP authentication methods TTLS PEAP and FAST auth_extern PEAP EAP FAST Options none PLABEL0 PEAPLABEL0 PLABEL1 PEAPLABEL1 PVER0 PEAPVER0 PVER1 PEAPVER1 FPROV1 FAST PROV1 Defines the kind of external authentication ...

Страница 134: ...or retrieving emails from the POP3 server pop3_port Server port 1 65535 1 5 characters 0 9 110 Defines the port of the POP3 server used by the UTN server for receiving emails When using SSL TLS enter 995 as port number pop3_usr User name max 128 characters blank Defines the name used by the UTN server to log on to the POP3 server pop3_pwd Password max 128 characters blank Defines the password used...

Страница 135: ... password used by the UTN server to log on to the SMTP server smtp_sender Sender name max 128 characters blank Defines the email address used by the UTN server to send emails Note Very often the name of the sender and the user name are identical smtp_ssl TLS on off off Enables disables TLS The security protocol TLS Transport Layer Security serves to encrypt the transmission between the UTN server ...

Страница 136: ...rver is restarted trapact Send trap if USB ports are activated or deactivated on off off Enables disables the sending of SNMP traps after a USB port was activated deactivated trap_pwr Send trap if power supply is interrupted or established on off off Enables disables the sending of SNMP traps when one of the power supplies of the UTN server is interrupted or estab lished myUTN 800 only trap_sdinou...

Страница 137: ...i_sdinout_1 noti_sdinout_2 Send email if SD card is connected or disconnected on off off Enables disables the sending of emails after an SD card was connected to removed from the UTN server only myUTN 800 noti_sdunusable_1 noti_sdunusable_2 Send email if SD card cannot be used on off off Enables disables the sending of emails if the SD card is unusable myUTN 800 only noti_stat_1 noti_stat_2 Status...

Страница 138: ... be used because this combination denotes error codes 140 SD Defines the identifier shown in the display panel on the front side of the Dongleserver dis_pwr Display error if only one power supply provides power on off on Enables disables the display of error messages in the display panel if the UTN server only is supplied by one power supply Errors are displayed in codes see 140 disp_sdc Display S...

Страница 139: ...des power on off off Enables disables the acoustic signal that sounds if the UTN server only is supplied by one power supply beepSDc SD card error on off off Enables disables the acoustic signal that sounds if no SD card is inserted into the UTN server or if the SD card cannot be used Parameters Value Default Description autoSync Parameter backup on off on Enables disables the automatic parameter ...

Страница 140: ...plies is not working Which connection is not working is indicated by a glowing dot left dot left power supply right dot right power supply Check the cabling connections and voltage source E2 The SD card is formatted with an unsupported file system respectively cannot be read and be written to Format the SD card in the file format FAT32 FAT16 or FAT12 Check if the SD card functions properly E3 The ...

Страница 141: ...sers that do not have administrative rights Users with write access to the ini file selection list Users without write access to the ini file selection list The administrator can use these factors to provide users with indi vidual functions The following table gives an overview siehe Tabelle 37 142 The table shows the features that are basically available In addition individual features will not b...

Страница 142: ...ctivate Port Deactivate Port Request Port Remove Port Create UTN Action Port Settings Buttons Selection List Refresh Selection List Edit Port Activate Port Deactivate Program Options dialog Network Scan Multicast Search Network Scan IP Range Search Program Program Language Program Program Messages Program Program Update Automatisms Program Start Autostart Automatisms Auto Disconnect Selection List...

Страница 143: ...nnection to the myUTN Control Center cannot be established 146 Password and or user name is no longer available 147 The UTN server signalizes the BIOS mode Possible Cause The UTN server switches to the BIOS mode if the firmware functions well but the software is faulty This may happen in the case of an incorrect software update for example The UTN server signalizes the BIOS mode if the activity LE...

Страница 144: ... Select Installation IP Wizard The IP Wizard is started 4 Follow the instructions of the wizard in order to assign an IP address to the UTN server The IP address is saved 5 Carry out a software update on the UTN server see 115 The software will be saved in the UTN server The UTN server switches to the normal mode Some functions in the SEH UTN Manager are hidden enabled or appear dimmed Possible Ca...

Страница 145: ...SEH UTN Manager 28 and the firmware software 115 Several compound USB devices 120 are connected to the UTN server Each integrated USB device occupies a virtual USB port of the UTN server The number of these virtual USB ports is limited depending on the UTN server model If the limit is reached no further USB devices can be used on this UTN server 65 The USB port is deactivated 55 The SEH UTN Manage...

Страница 146: ...or USB devices is enabled 86 No driver software for the USB device is installed on the client The USB port is already connected to another client A connection to the myUTN Control Center cannot be established Eliminate possible error sources First of all check the cabling connections the IP address of the UTN server 14 as well as the proxy settings of your browser If you still cannot establish any...

Страница 147: ...rted by the browser 80 Password and or user name is no longer available Access to the myUTN Control Center can be restricted If the pass word and or user name is no longer available you can reset the parameter values of the UTN server to their default settings to get access 111 Previous settings will be deleted ...

Страница 148: ...omatically step by step by the com mand line interpreter Benefits and Purpose When using utnm it is not necessary to open and or install the interface of the SEH UTN Manager minimal version of the SEH UTN Manager 22 Frequently recurring command sequences e g a port activation can be automated by means of scripts The execution of scripts can be done automatically e g by means of login scripts What ...

Страница 149: ...ter the sequence of commands see Syntax and Commands 149 3 Save the file as executable script for more information refer to the documentation of your operating system The script is saved Information on how to use the script can be found in the documentation of your operating system Syntax and Commands Note the following syntax path utnm exe c command string command The file utnm exe can be found i...

Страница 150: ... USB device plugout UTN server port number Deactivates the connection to a USB port and the connected USB device Corresponds to the plugging out of the device Note The command string deactivate is to be preferred eject UTN server port number for USB mass storage devices Ejects the USB device connected to the USB port The port connection will only be deactivated if the communication has been termin...

Страница 151: ...e entered each time the connection is activated mr or machine readable Separates the output of the command string getlist with tabulators nw or no warnings Suppresses warning messages o or output Shows the output in the command line p port number or port port number Uses an alternative UTN port Client and UTN server communicate via the UTN port If a non default UTN port has been be defined 52 this...

Страница 152: ...ected to the USB port failed 21 The plugout of the USB device connected to the USB port failed 22 The ejection of the USB device connected to the USB port failed 23 The USB device connected to the USB port is already plugged in 24 The USB device connected to the USB port is already plugged out 25 The USB port including the connected USB device is connected to another user 26 The USB port including...

Страница 153: ...on via Email Example 2 34 InterCon NetTool IP Wizard 37 Display panel myUTN 800 52 USB port based assignment of VLANs 60 SEH UTN Manager Edit Selection List 65 SEH UTN Manager Activating the Device 67 Create UTN Action dialog 75 Global Selection List 78 User Specific Selection List 78 myUTN Control Center Certificates 94 UTN Server SSL TLS Connection in the Network 108 SEH UTN Manager Encryption 1...

Страница 154: ...et 113 Restart 116 C CA certificate 94 Certificate 93 Create 95 Display 95 Installation 97 Certificate request 97 Certificates Delete 100 Channel 49 Cipher Suite 83 Command line interface 148 Communication mode 49 Complete version 22 Compound USB device 66 120 D Default certificate 93 Default name 120 Default settings 113 Descriptions 51 Device number 120 DHCP 15 Display panel 52 57 140 DNS Domain...

Страница 155: ...ng 30 Structure 31 IP Address 119 IP address save 14 IPv4 35 IPv4 client VLAN 61 IPv4 management VLAN 61 IPv6 38 M MAC address 119 Maintenance 110 Minimal version 22 Mode 49 Multicast Search 64 myUTN 6 myUTN Control Center 19 Language 20 Start 19 Structure 20 N Network List 64 Network settings 35 Notification service 55 56 Email 57 SNMP trap 57 Notifications 55 P Parameter file 110 Parameter list ...

Страница 156: ... List 65 77 Self signed certificate 93 Service 11 SMTP 44 SNMP trap 56 SNMPv1 41 SNMPv3 41 SSID Service Set Identifier 49 SSL TLS connection 84 108 Subnet mask 119 Support 11 System Requirements 6 T TCP port access control 87 TCP IP 35 Test Mode 88 Time of the device 53 Time server 53 Time zone 53 Types of connection 100 U Update 115 USB devices Add 65 Connect 66 Disconnect 68 Request 69 Status in...

Страница 157: ... myUTN User Manual Windows 157 UTN SSL port 54 108 utnm 22 148 V Version number 115 Virtual USB ports 66 VLAN 60 IPv4 client VLAN 61 IPv4 management VLAN 61 W WEP Wired Equivalent Privacy 47 WPA WPA2 48 Z ZeroConf 15 ...

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