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Appendix B: Troubleshooting

Common Problems and Solutions

Quantum DXi8500 User’s Guide

471

Checking Hardware

Status

The

Hardware

page allows you to view information about the hardware

components of the DXi8500. You can view the overall status of the node

as well as detailed status information for components such as the

system board, Fibre Channel adapters, network ports and storage

arrays.
To access the

Hardware

page, click the

Status

menu, and then click the

Hardware

tab.

For information about using the

Status

page, see

Hardware

page 224.

Downloading a System

Diagnostics File

The

System Diag File

page allows you to generate and download a

system diagnostics file. This file contains the diagnostic logs for all of

the system components.
To access the

System Diag File

page, on the

Diagnostics

page, click the

System Diag File

tab.

For information about downloading the system diagnostics file, see

System Diag File

on page 424.

Common Problems and Solutions

The troubleshooting information in this section covers the following

topics:

•

Start-up Problems

•

Hardware Problems

•

Ethernet Network Problems

•

Replication Problems

•

Temperature Problems

Start-up Problems

Table 41

describes problems that can occur during system start-up.

Содержание DXi8500

Страница 1: ...User s Guide Quantum DXi8500 with DXi 2 2 1 Software 6 67205 04 Rev B...

Страница 2: ...EMENT Quantum the Quantum Logo Backup Recovery Archive It s What We Do Be Certain Be Quantum Certain DLT the DLT Logo DLTSage DLTtape the DLTtape Logo DXi DXi Accent Dynamic Powerdown FastSense FlexLi...

Страница 3: ...1 Software 5 Enhancements in Previous Releases 7 Data Reduction 8 Data Deduplication 9 Compression 9 Space Reclamation 10 Remote Replication 10 DXi8500 System 11 Array Module and Expansion Modules 11...

Страница 4: ...tadata Module 45 Array Modules and Expansion Modules 1TB and 2TB Hard Drives 54 Array Modules and Expansion Modules 3TB Hard Drives 62 Fibre Channel Switch 1TB and 2TB Systems Only 70 Ethernet Switch...

Страница 5: ...ep 1 About 120 Step 2 Add Partition 120 Step 3 Add Media 122 Step 4 Discover Hosts 124 Step 5 Map Hosts 125 Step 6 Confirm 126 OST Wizard 127 Step 1 About 128 Step 2 Add Storage Servers 128 Step 3 Add...

Страница 6: ...167 OST Optimized Duplication 168 Performing Data Replication 168 Task Overview Setting Up and Performing Replication 169 Task Overview Setting Up and Performing Directory File or Cartridge Based Rep...

Страница 7: ...ctory File Based 199 Receive VTL 203 Received Snapshots 204 Recovery Jobs 211 Failback Jobs 212 Cartridge Based 213 Actions 217 Replication Service 218 Replication State 219 Replication Performance 21...

Страница 8: ...apter 8 DXi8500 Alerts 253 Admin Alerts 253 Service Tickets 255 Service Ticket Priority 255 Recommended Actions 256 Working With Service Tickets 256 Chapter 9 DXi8500 Configuration 263 NAS 264 NAS Sum...

Страница 9: ...TL 365 System 366 Network 366 Date Time 382 Security 384 Notifications 398 Email 399 SNMP 409 Contacts 419 Company 420 Primary and Secondary 421 Chapter 10 DXi8500 Utilities 423 Diagnostics 424 System...

Страница 10: ...dix B Troubleshooting 469 DXi8500 Status and Problem Reporting 469 General Troubleshooting Actions 470 Viewing Service Tickets 470 Checking Hardware Status 471 Downloading a System Diagnostics File 47...

Страница 11: ...Systems 25 Figure 8 System Node RAID Sets 3TB Systems 25 Figure 9 Metadata Module RAID Sets 26 Figure 10 Array Module RAID Sets 1TB and 2TB Hard Drives 27 Figure 11 Array Module RAID Sets 3TB Hard Dri...

Страница 12: ...dule Power Indicator Codes 53 Figure 29 Array and Expansion Module LED Indicators Front Panel 1TB and 2TB 55 Figure 30 Hard Drive Sled LEDs 1TB and 2TB 56 Figure 31 Array Module LED Indicators Rear Pa...

Страница 13: ...ion Modules 88 Figure 52 Turning off the Metadata Modules 88 Figure 53 Turning Off the DXi8500 Power Strips Pre racked System 89 Figure 54 Turning off the Power Strips Un racked System 90 Figure 55 Se...

Страница 14: ...Shares 139 Figure 83 Replication Wizard VTL Partitions 141 Figure 84 Replication Wizard Confirm 141 Figure 85 Email Alerts Wizard About 142 Figure 86 Email Alerts Wizard Server 143 Figure 87 Email Al...

Страница 15: ...igure 111 Directory File Based Page 200 Figure 112 Edit Share Settings Page 202 Figure 113 Unpack Queue 203 Figure 114 Received Snapshots Page 205 Figure 115 Recovered Partition Name Page 207 Figure 1...

Страница 16: ...nt Status Page 248 Figure 142 Activity Log Page 250 Figure 143 Activity Log View Controls 251 Figure 144 Activity Log View Controls 252 Figure 145 Admin Alerts Page 254 Figure 146 Service Tickets Page...

Страница 17: ...age 299 Figure 169 Host Mapping Page 301 Figure 170 Map Hosts Define Groups Page 302 Figure 171 Edit Host Mapping Page 304 Figure 172 Hosts Page 306 Figure 173 Targets Page 307 Figure 174 Target Usage...

Страница 18: ...er Page 351 Figure 198 FC Initiators and Targets Page 352 Figure 199 Scheduler Calendar Page 354 Figure 200 Scheduler View Controls 356 Figure 201 Adding a New Event 357 Figure 202 Scheduler NAS Page...

Страница 19: ...Figure 227 Destinations Page 410 Figure 228 Add Trap Destination Page 411 Figure 229 Edit Trap Destination Page 412 Figure 230 Community Page 414 Figure 231 Add SNMP Community Page 415 Figure 232 Edit...

Страница 20: ...Guide Figure 245 Space Reclamation Page 436 Figure 246 License Keys Page 438 Figure 247 License Key Management Page 441 Figure 248 Secure Shred Page 444 Figure 249 Secure Shred Mode Interface 445 Fig...

Страница 21: ...ata Module Rear Indicators and Features 49 Table 8 Metadata Module EMM Indicators and Features 51 Table 9 Metadata Module Power Indicator Codes 53 Table 10 Array and Expansion Module LEDs and Buttons...

Страница 22: ...ble 26 DXi8500 Model Number 105 Table 27 Physical Characteristics 450 Table 28 DXi8500 Configurations 1TB 453 Table 29 DXi8500 Configurations 2TB 455 Table 30 DXi8500 Configurations 3TB 456 Table 31 S...

Страница 23: ...l is written for DXi8500 operators and administrators Note It is useful for the audience to have a basic understanding of Windows Linux and UNIX as well as backup recovery systems Document Organizatio...

Страница 24: ...ion and service tickets Chapter 9 DXi8500 Configuration discusses configuration of the DXi8500 Chapter 10 DXi8500 Utilities discusses DXi8500 utilities such as diagnostic tools and rebooting the syste...

Страница 25: ...0 bytes 1 TB 1 000 000 000 000 bytes Product Safety Statements Quantum will not be held liable for damage arising from unauthorized use of the product The user assumes all risk in this aspect This uni...

Страница 26: ...Preface xxvi Quantum DXi8500 User s Guide Related Documents The following Quantum documents are also available for the DXi8500...

Страница 27: ...cument Description 6 00618 System Safety and Regulatory Information Quantum Products Lists all safety and regulatory information for all Quantum products 6 67206 DXi8500 Site Planning Guide Provides s...

Страница 28: ...and operating system support and locate manuals FAQs software downloads product updates and more in one convenient location Benefit today at http www quantum com ServiceandSupport Index aspx eSupport...

Страница 29: ...Worldwide End User Product Warranty For more information on the Quantum Worldwide End User Standard Limited Product Warranty http www quantum com pdf QuantumWarranty pdf For worldwide support http www...

Страница 30: ...Preface xxx Quantum DXi8500 User s Guide...

Страница 31: ...describes the DXi8500 system and its components and includes the following sections Overview Features and Benefits What s New in DXi 2 2 1 Software Data Reduction Space Reclamation Remote Replication...

Страница 32: ...ct path to tape capability with leading backup applications DXi Accent software for faster backup over bandwidth constrained networks by distributing deduplication between the DXi appliance and the ba...

Страница 33: ...annel connections and supports ISV direct tape creation Backup Exec NetWorker Oracle Secure Backup and Atempo DXi Accent distributes deduplication between the DXi8500 and the backup server to accelera...

Страница 34: ...rm retention It is supported by Symantec NetBackup under VTL and OST implementations Symantec Backup Exec Oracle Secure Backup Atempo Time Navigator EMC Networker Note When the path to tape feature is...

Страница 35: ...equired to prevent untrained personnel from allowing body parts or electrically conductive items to penetrate into the interior of the system For more information about the CSA C22 2 UL 60950 specific...

Страница 36: ...Xi Accent Improvements DXi Accent supports Windows based media servers running Symantec Backup Exec or NetBackup In addition data sent from the media server to the DXi can be encrypted using AES Advan...

Страница 37: ...w The new inline data flow enabled by the DXi 2 1 Software deduplicates data as it is ingested into the DXi appliance Optimized for the new generation of purpose built DXi hardware platforms it provid...

Страница 38: ...366 Configuration Wizards New wizards provide guided assistance to help users configure key features of the DXi8500 such as storage presentation and data replication Each wizard leads you step by ste...

Страница 39: ...ormance manageability and value Quantum s deduplication technology uses a sub file variable length approach to identify redundant blocks in a data stream blocks that have appeared before in the same d...

Страница 40: ...correct system operation space reclamation must be run at regular intervals at least once a week Quantum recommends creating a schedule to automatically run space reclamation see Scheduling Space Rec...

Страница 41: ...cation plan see Chapter 6 DXi8500 Replication DXi8500 System The DXi8500 is a disk appliance designed to work with leading backup applications see Figure 1 and Figure 2 DXi8500 systems are available w...

Страница 42: ...pansion modules can all fit in the base rack up to the maximum usable capacity of 330TB for the system The second Array module is required for 6 or more Expansion modules A second metadata module is r...

Страница 43: ...th 3TB drives The capacity expansion strategy is to add one 3TB Array module first and then begin adding 3TB Expansion modules If the system has only a single Metadata module you must add a second Met...

Страница 44: ...y upgrades Array and Expansion modules can be purchased with 3TB drives A second 3TB Array module is required for 6 or more 3TB Expansion modules If the system has only a single Metadata module you mu...

Страница 45: ...ter 1 DXi8500 System Description DXi8500 System Quantum DXi8500 User s Guide 15 Figure 1 DXi8500 Base Rack and Expansion Rack 1TB and 2B Systems DXi8500 Base Rack DXi8500 Expansion Rack DXi 85BR DXi 8...

Страница 46: ...Chapter 1 DXi8500 System Description DXi8500 System 16 Quantum DXi8500 User s Guide Figure 2 DXi8500 Base Rack and Expansion Rack 3TB Systems DXi8500 Base Rack 3TB...

Страница 47: ...al or copper Twinax connectivity Also available with the DXi8500 system are two optional 10 GbE Ethernet ports The DXi8500 system consists of the following components 1 System Node 1 Fibre Channel swi...

Страница 48: ...omer support see Contacts on page xxvii to report any hard drive failure The storage in the DXi8500 can be presented to host systems as virtual tape storage inside a virtual tape library VTL as a NAS...

Страница 49: ...tual tape library VTL presentation allows the storage space on these hard drives to appear to the backup application as tape cartridges DLT or LTO Data is stored on the hard drives through an interfac...

Страница 50: ...its Compatibility with CIFS domains NAS shares are able to join CIFS domains and use domain authentication Precise control of file system permissions Administrators can specify which users and groups...

Страница 51: ...etworks Figure 5 NAS Backup Via CIFS and NFS OpenStorage OST With the OST presentation the DXi system presents storage servers to a Symantec NetBackup or Backup Exec media server through a specific Sy...

Страница 52: ...ee DXi Accent on page 343 Note The Quantum OST Plug in as well as installation instructions can be downloaded from http www quantum com ServiceandSupport SoftwareandDocumentationDownloads OSTClientPlu...

Страница 53: ...System Description DXi8500 Storage Systems Quantum DXi8500 User s Guide 23 Array Modules 1TB and 2TB Hard Drives Array Modules 3TB Hard Drives Expansion Modules 1TB and 2TB Hard Drives Expansion Modul...

Страница 54: ...which are located on the front of the System Node are used to store either the boot software and StorNext File System SNFS journals or the SNFS Metadata see Figure 7 and Figure 8 System Node RAID set...

Страница 55: ...hot swappable drive carriers that fit in the hard drive bays The seventeen 146GB hard drives which are located on the front Drive 0 Drive 1 Drive 2 Drive 3 Drive 4 Drive 5 Drive 6 Drive 7 Drive 8 Driv...

Страница 56: ...ond RAID set Drives 3 and 4 are configured into RAID 1 1 1 Third RAID set Drives 5 and 6 are configured into RAID 1 1 1 Fourth RAID set Drives 7 and 8 are configured into RAID 1 1 1 Fifth RAID set Dri...

Страница 57: ...es are used Every module supports RAID 6 with two hot spares per tray see Figure 10 Array modules RAID set characteristics The first two drives in each Array module Drive 1 and Drive 2 are the global...

Страница 58: ...y The remaining hard drives in each Array module Drives 6 through 12 are configured into a RAID 6 set 5 2 Figure 11 Array Module RAID Sets 3TB Hard Drives Expansion Modules 1TB and 2TB Hard Drives Eac...

Страница 59: ...n Module RAID Sets 1TB and 2TB Hard Drives Expansion Modules 3TB Hard Drives Each Expansion module EBOD contains 12 SATA hard drives 3TB each and provides a usable capacity of 30TB From 1 to 10 Expans...

Страница 60: ...ackup systems DXi Advanced Reporting combines comprehensive performance data logging with powerful visual reporting and analysis tools to help you identify potential problems and optimize system opera...

Страница 61: ...rations are handled through the DXi8500 Remote Management on page 99 basic system operations include DXi8500 Components and Operations on page 32 Powering on the DXi8500 System on page 80 Shutting Dow...

Страница 62: ...odules and Expansion Modules 1TB and 2TB Hard Drives on page 54 Array Modules and Expansion Modules 3TB Hard Drives on page 62 Fibre Channel Switch 1TB and 2TB Systems Only on page 70 Ethernet Switch...

Страница 63: ...Chapter 2 Basic Operations DXi8500 Components and Operations Quantum DXi8500 User s Guide 33 Figure 14 DXi8500 1TB and 2TB Base Rack Component Locations...

Страница 64: ...gure 15 DXi8500 1TB Expansion Rack Component Locations 4U PANEL 3U PANEL EXPANSION RACK Expansion Module 10 Expansion Module 9 Expansion Module 8 Expansion Module 7 Expansion Module 6 Expansion Module...

Страница 65: ...Chapter 2 Basic Operations DXi8500 Components and Operations Quantum DXi8500 User s Guide 35 Figure 16 DXi8500 2TB Expansion Rack Component Locations...

Страница 66: ...Rack System Node Metadata Module 2 Metadata Module 1 Expansion Module 1 5 Expansion Module 1 4 Expansion Module 1 3 Expansion Module 1 2 Expansion Module 1 1 Array Module 1 Expansion Module 2 5 Expan...

Страница 67: ...ains dual hard drives in a RAID 1 configuration ensuring high availability of the system software System Node Front Panel The front of the DXi8500 System Node has a series of LED indicators and button...

Страница 68: ...liant Note that these are not used 5 Video Connector Used to connect a monitor to the system Note that this is not used 6 LCD panel Provides system ID status information and system error messages The...

Страница 69: ...drive indicator patterns Figure 19 Hard Drive Indicators 8 System identification panel A slide out panel for system information including the Express Service tag and embedded NIC MAC address Space is...

Страница 70: ...Drive Status Indicator Pattern RAID Only Condition Blinks green two times per second Identify drive preparing for removal Off Drive ready for insertion or removal The drive status indicator remains of...

Страница 71: ...Chapter 2 Basic Operations DXi8500 Components and Operations Quantum DXi8500 User s Guide 41 Figure 20 System Node 1TB and 2TB Rear Panel Buttons LED Indicators 2 1 3 4 5 6 7 8 9 10 11 12 13 14...

Страница 72: ...LEDs 2 1 3 4 5 6 7 8 9 10 11 12 13 14 Item Indicator Button or Connector Icon Description 1 VFlash media slot Not for customer use 2 USB connectors 2 The ports are USB 2 0 compliant Not for customer u...

Страница 73: ...r customer use 10 Ethernet connectors The DXi8500 system has four 1 GbE ports 11 SAS connectors Connects to the Metadata modules 12 Ethernet connectors The DXi8500 system has two optional 10 GbE ports...

Страница 74: ...is not connected Green In standby mode a green light indicates that a valid AC source is connected to the power supply and that the power supply is operational When the system is on a green light als...

Страница 75: ...supply with the flashing indicator Swapping the opposite power supply to make a matched pair can result in an error condition and unexpected system shutdown To change from a High Output configuration...

Страница 76: ...Table 5 Metadata Module Front Panel Indicators and LEDs 1 2 3 4 5 6 Item Indicator Button or Connector Icon Description 1 Enclosure status LED The enclosure status LED lights when the enclosure power...

Страница 77: ...mode configuration 4 System Identification button The system identification button on the front control panel can be used to locate a particular enclosure within a rack When the button is pushed the s...

Страница 78: ...ive Indicators 1 Hard drive activity indicator green 2 Hard drive status indicator green and amber Table 6 Metadata Module Hard Drive Indicators 1 2 Drive Status Indicator Pattern RAID Only Condition...

Страница 79: ...reen amber and off Drive predicted failure Blinks amber four times per second Drive failed Blinks green slowly Drive rebuilding Steady green Drive online Blinks green three seconds amber three seconds...

Страница 80: ...t one EMM must be installed in the enclosure If only one EMM is installed in the enclosure it must be installed in the primary EMM bay and a blank must be installed in the secondary EMM bay For detail...

Страница 81: ...or an upchain expansion enclosure unified mode only 4 In Port Link Status Lights green when all the links to the port are connected Lights amber when one or more links to the port are not connected T...

Страница 82: ...n 1000 ms Off 1000 ms when a peer auto update is in progress Blinks amber On 250 ms Off 250 ms two times Off 1000 ms when the enclosure is unable to communicate with enclosure devices Blinks amber On...

Страница 83: ...n Description 1 DC Power The LED lights green when the DC output voltage is within the limit If this LED is off it indicates that the DC output voltages are not within the limit 2 Power supply cooling...

Страница 84: ...s on the Array modules and Expansion modules Each Array and Expansion module contains 16 SATA hard drive sleds The DXi8500 Array and Expansion modules have a series of LED indicators and buttons locat...

Страница 85: ...y and Expansion Module LEDs and Buttons 1TB and 2TB Link rate switch Alarm mute Global locate Global summary fault Global power Button LED Description Global locate This LED indicates an array that ha...

Страница 86: ...ure 30 and Table 11 Figure 30 Hard Drive Sled LEDs 1TB and 2TB Table 11 Hard Drive Sled LEDs 1TB and 2TB Link rate switch This switch sets the Fibre Channel link speed from 2 GB to 4 GB This switch sh...

Страница 87: ...dicators and buttons are located on the back of the Array modules see Figure 31 and Table 12 Drive fault Solid The hard drive has failed Contact Quantum customer support Blinking Drive volume or Array...

Страница 88: ...rvice action allowed Service action required Power Service action required Cache active Host channel port 1 Host channel port 2 Ethernet speed Ethernet speed Ethernet activity Ethernet activity DC por...

Страница 89: ...speed Ethernet speed Solid port speed 100MB sec Off port speed 10MB sec Ethernet activity Solid link established Off port speed 10MB sec Blinking port speed 10MB sec Drive channel port 1 bypass Off no...

Страница 90: ...the back of the Expansion modules see Figure 32 and Table 13 Figure 32 Expansion Module LED Indicators Rear Panel 1TB and 2TB Direct current enabled Service action allowed Service action required Powe...

Страница 91: ...dicates tray ID Host channel port 1 left and right LED Both LEDs Solid 4 GB speed Left LED Solid only 2 GB speed Host channel port 2 left and right LED Both LEDs Solid 4 GB speed Left LED Solid only 2...

Страница 92: ...rray modules and Expansion modules Each Array and Expansion module contains 12 SATA hard drive sleds The DXi8500 Array and Expansion modules have a series of LED indicators and buttons located on the...

Страница 93: ...er temperature Power Standby power Button LED Description Enclosure locate white Indicates the location of the enclosure within the system Service action required amber Indicates at least one of the c...

Страница 94: ...e Sled LEDs 3TB Table 15 Hard Drive Sled LEDs 3TB Drive service action allowed Drive active Drive fault LED Description LEDs off No power Drive service action allowed LED blue Solid It is safe to remo...

Страница 95: ...le LED Indicators Rear Panel 3TB Standby power Service action allowed DC enabled Service action required AC enabled Power switch SAS expansion activity SAS expansion fault SAS host 1 fault SAS host 1a...

Страница 96: ...battery has failed Off battery operating as normal Battery charging green Blinking battery is charging On battery is fully charged Off battery fault or no battery Service action allowed blue Solid sa...

Страница 97: ...rvice action allowed blue Solid safe for Quantum field service to remove power supply from slot Service action required amber Solid power supply has failed and requires attention AC enabled green Soli...

Страница 98: ...Figure 36 and Table 17 Figure 36 Expansion Module LED Indicators Rear Panel 3TB Standby power Service action allowed DC enabled Service action required AC enabled Power switch SAS expansion activity S...

Страница 99: ...blue Solid safe for Quantum field service to remove ESM from slot Service action required amber Solid ESM has failed and requires attention Note Fault light will be on during power up and will turn of...

Страница 100: ...s and Expansion modules within the system The Ethernet port located on the Fibre Channel switch is used to provide status information to the DXi8500 system Note The Fibre Channel switch is included on...

Страница 101: ...Panel 1TB and 2TB Table 18 Fibre Channel Switch LEDs Front Panel Fibre Channel Switch LED Indicators Rear Panel Figure 37 shows the LED locations on the back of the Fibre Channel switch and Table 19...

Страница 102: ...ibre Channel Switch LED Indicators Rear Panel 1TB and 2TB Table 19 Fibre Channel Switch LED Indicators Rear Panel Fibre Channel Switch LED Patterns Table 20 describes the LED patterns on the Fibre Cha...

Страница 103: ...cal Support Steady green System is on and power supplies are functioning properly No action required System Status No light System is off boot is not complete or boot failed Verify the system is on an...

Страница 104: ...s No action required Steady green Port speed is 100 Mbps No action required Ethernet Link No light There is no link Verify the Ethernet cable is connected correctly Steady amber There is a link No act...

Страница 105: ...ine and frames are flowing through the port No action required Steady green Port is online connected to external device but has no traffic No action required Slow flashing amber flashing in two second...

Страница 106: ...nd duplex mode Ethernet Switch Features The switch automatically detects the difference between crossed and straight through cables on RJ 45 ports SFP ports support both SX and LX modules RJ 45 ports...

Страница 107: ...y LED Speed LED LED Description DIAG Solid Green a diagnostic test has completed successfully Blinking Green a diagnostic test is in progress Solid Red a diagnostic test has failed RPS Solid Green red...

Страница 108: ...te the status of the switch see to Figure 40 and Table 22 Figure 40 Redundant Power Supply LED Indicators Temp Solid Green the temperature is below the system threshold limit Solid Red the temperature...

Страница 109: ...s of LEDs that indicate the status of the switch see Figure 41 and Table 23 Figure 41 Power Strip LED Indicators Un racked System Table 23 Power Strip LED Indicators Un racked System LED Description R...

Страница 110: ...ts are on Follow these steps to power on the DXi8500 1 Turn on the power strips by choosing one of these options For a pre racked DXi8500 system continue to Step 2 For an un racked DXi8500 system cont...

Страница 111: ...Power Strips Pre racked System Note To continue the power on sequence for the DXi8500 pre racked system skip the following step and continue to Step 4 Primary AC power source circuit 1 Secondary AC p...

Страница 112: ...Un racked System 4 Choose one of the following options If you are not using Expansion modules skip this step and continue to Step 5 If you are using Expansion modules turn on both power switches on th...

Страница 113: ...Modules 2TB Figure 45 Turning on the Expansion Modules 3TB 5 Turn on both power switches on the back of each Array module see Figure 46 and Figure 47 The Array modules take approximately 2 minutes to...

Страница 114: ...Figure 46 Turning on the Array Modules 2TB Figure 47 Turning on the Array modules 3TB 6 Turn on both power switches on the back of each Metadata module see Figure 26 Wait approximately 2 minutes for t...

Страница 115: ...emove the front bezel from the System Node Note If the bezel is locked the bezel keys are located in the accessory kit 8 Turn on the System Node power switch which is located in the upper left hand co...

Страница 116: ...uring the boot process different messages display on the System Node LCD panel in this order Booting Attention and Normal The last status on the LCD panel does NOT indicate that the system has complet...

Страница 117: ...and the power strips will continue to be powered on Follow these steps to completely shut down all DXi8500 components after shutting down the system from the remote management console and the System...

Страница 118: ...h off power off both power supplies by setting each AC power switch to O All devices are returned to their initial state the next time the switch is powered on Note Wait approximately 2 minutes before...

Страница 119: ...Shutdown on page 446 If you turn off the power strips before the Node completely shuts down the system will go into a Diagnostic state Figure 53 Turning Off the DXi8500 Power Strips Pre racked System...

Страница 120: ...rips Figure 54 shows the location of the power strips in the back of the base rack Figure 54 Turning off the Power Strips Un racked System The DXi8500 system is now completely powered down Relocating...

Страница 121: ...re enabled through licensing options which are available through the remote management pages see License Keys on page 438 Licenses are either factory installed on the DXi8500 or they are available thr...

Страница 122: ...with an attached physical library This option is supported by Symantec NetBackup 6 5 and higher direct to tape feature refer to the Symantec NetBackup Application Specific Configuration Guide PN 6 672...

Страница 123: ...nabled and configured backup data can be moved directly from the DXi8500 system to a tape library For a list of supported tape libraries and tape drives for Backup Application Specific see Table 24 an...

Страница 124: ...e data to up to twenty target systems This option must be enabled before you can configure the DXi8500 system for replication The deduplication option must also be enabled before replication can be co...

Страница 125: ...cryption license contact your Quantum Sales Representative Data at Rest Encryption uses Self Encrypting Drive SED technology to secure all data stored on the DXi8500 This ensures that a drive that is...

Страница 126: ...gain virtual tape cartridge size will depend on the backup application in use It is important to note that the design of the DXi will not allow a virtual tape cartridge to be written to it if its size...

Страница 127: ...Chapter 2 Basic Operations Locating the DXi8500 System Serial Number Quantum DXi8500 User s Guide 97 Figure 55 Serial Number on the DXi8500 Home Page Serial number...

Страница 128: ...Chapter 2 Basic Operations Locating the DXi8500 System Serial Number 98 Quantum DXi8500 User s Guide...

Страница 129: ...cedures see DXi8500 Configuration Wizards on page 111 View important system information at a glance see DXi8500 Home Page on page 153 Manage data replication activities see DXi8500 Replication on page...

Страница 130: ...e supports the following Web browsers Windows Microsoft Internet Explorer 8 x or higher Mozilla Firefox 7 x or higher Linux Mozilla Firefox 7 x or higher Note For correct operation of the remote manag...

Страница 131: ...nged during installation using the Getting Started Wizard or at a later time on the Network page see Network on page 366 3 Select the login type and enter the corresponding password Monitor Allowed to...

Страница 132: ...ys see Figure 57 Figure 57 Home Page If you are unable to log on verify that the password is correct then try again If you are still unable to log on contact your DXi8500 administrator Caution More th...

Страница 133: ...meout can be changed on the Login Session page see Login Session on page 390 The Remote Management Console After you log on to the DXi8500 the remote management console displays The remote management...

Страница 134: ...shold Yellow Ingest continues and space reclamation starts Verify Failure Red The blockpool verify process has failed Low Space Red Available disk space has fallen to a low level Ingest is stopped No...

Страница 135: ...is paused see Replication Service on page 218 In addition space reclamation is automatically started to free up disk space see Space Reclamation on page 435 Logout Click to end your remote management...

Страница 136: ...anner displays Low Space Ingest stops but data can still be read 10 GB The system banner displays No Space All data read write is stopped When the DXi8500 enters the Low Capacity condition space recla...

Страница 137: ...on page 111 Figure 59 Main Menu DXi8500 Management Pages Use the DXi8500 management pages to view information as well as configure and manage the system To navigate to a page first click a menu item t...

Страница 138: ...uide Caution Unless directed to do so by the documentation do not use your Web browser s Back Forward or Refresh buttons when navigating in the remote management console Doing so may have unintended e...

Страница 139: ...Chapter 3 DXi8500 Remote Management The Remote Management Console Quantum DXi8500 User s Guide 109 Figure 60 Remote Management Pages Map Click a page name to navigate to that page...

Страница 140: ...Chapter 3 DXi8500 Remote Management The Remote Management Console 110 Quantum DXi8500 User s Guide...

Страница 141: ...in menu This replaces the main menu with the Wizards menu see Figure 61 The Wizards menu includes the following wizards NAS Helps you configure the DXi8500 as a NAS Network Attached Storage appliance...

Страница 142: ...d on page 146 Click an item on the Wizards menu to begin a wizard After you complete a wizard a green check mark displays next to its name on the Wizards menu To display the main menu again click Exit...

Страница 143: ...NAS Step 1 About 1 Read the information about the wizard see Figure 62 2 Click Next to continue Note At any time while using the wizard you can click Previous to return to the previous step Figure 62...

Страница 144: ...rd automatically skips this step Continue with Step 5 Add Share on page 117 1 Select an option for joining the DXi8500 to the Windows network see Figure 64 Active Directory Add the DXi8500 to a Window...

Страница 145: ...main The DXi8500 will become a member of this organization Administrator Name Enter Administrator or any user that has the right to join the domain By default any user belonging to the Administrators...

Страница 146: ...ord Enter the password again to confirm it Description Optional Enter a brief description of the workgroup user Grant Administrator Privileges Select the check box to add the workgroup user to the Win...

Страница 147: ...on Quantum recommends that you enable data deduplication to optimize disk usage Note Data deduplication is enabled by default You cannot enable or disable data deduplication after the share is added H...

Страница 148: ...Share Step 6 Confirm 1 Review the settings you selected to make sure they are correct see Figure 67 If necessary click Previous to return to a previous step to make changes 2 To make changes to users...

Страница 149: ...Library partitions for use with a backup application The wizard guides you through the process of adding one or more VTL partitions adding virtual media discovering hosts and mapping partitions to hos...

Страница 150: ...t Step 2 Add Partition 1 Enter information about the partition see Figure 69 Name Enter the name of the VTL partition Library Model Select the library model emulated by the partition The library model...

Страница 151: ...model Check your software compatibility guide to verify what library models are supported Number of Storage Slots Accept the default number of storage slots based on DXi model or enter the number of...

Страница 152: ...deduplication Quantum recommends that you enable data deduplication to optimize disk usage Note Data deduplication is enabled by default You cannot enable or disable data deduplication after the part...

Страница 153: ...s are incremented accordingly For example if you enter AA the cartridges are numbered AA0000 AA0001 AA0002 and so on If you enter a starting barcode with less than 6 characters zeroes are appended to...

Страница 154: ...world wide name WWN of the host make sure the host is connected to a Fibre Channel port on the DXi8500 and click Discover Hosts again The Backpanel Locations section displays a graphical representati...

Страница 155: ...ator to associate with the group Target Select the target port to associate with the group The Backpanel Locations section displays a graphical representation of the Fibre Channel and Ethernet ports a...

Страница 156: ...y host access group exist in the SAN The CCL is accessible to hosts only through LUN 0 Caution If you are not sure if you should use CCL contact Quantum Customer Support before you enable this option...

Страница 157: ...d Figure 73 VTL Wizard Confirm OST Wizard The OST wizard provides guided assistance for configuring the DXi8500 to present its storage as one or more OST OpenStorage storage servers for use with a bac...

Страница 158: ...be configured in Ready Stopped or Verifying state The OST server is available for backup only in Ready state 2 Click Next to continue Note At any time while using the wizard you can click Previous to...

Страница 159: ...ge server it is simultaneously replicated to the target DXi When optimized duplication or Automatic Image Replication subsequently occurs the operation is more efficient because a portion of the requi...

Страница 160: ...t already contains an LSU Also if you add an available capacity LSU to a storage server you cannot add additional LSUs to that same storage server Note After you add an LSU that uses the Available Cap...

Страница 161: ...d Add LSUs Step 4 Add Users 1 Enter information about the authenticated user see Figure 77 Username Enter the name of the authenticated user Password Enter the password for the authenticated user Conf...

Страница 162: ...vers Added LSUs Added and Users Added tables If necessary click Previous to return to a previous step to make changes 2 To make changes to storage servers LSUs or users you added click Previous to ret...

Страница 163: ...wnload the OST Plug in click Client Plug in Download see Figure 79 On the download page download the correct OST Plug in for your backup application and operating system Also on the download page clic...

Страница 164: ...Xi system Sources send replicated data and targets receive replicated data A target system can receive data from up to 10 sources However a source system can send data to only a single target Finally...

Страница 165: ...n to the previous step Figure 80 Replication Wizard About Step 2 System 1 If data on this DXi8500 will be replicated to another DXi system enter the following information under Target DXi see Figure 8...

Страница 166: ...stem Or clear the Encrypt data before replication check box to disable encryption when sending replication data to the target system If encryption is enabled select an encryption strength 128 bit or 2...

Страница 167: ...or failback a NAS share or VTL partition to the point in time when the snapshot was saved 3 Click Next to continue Figure 81 Replication Wizard System Step 3 NAS Shares 1 Select a NAS share in the Rep...

Страница 168: ...eive replicated data from another DXi system enter the following information under Receive a Optional Select the Enable Directory File based replication to this DXi check box to enable Directory File...

Страница 169: ...information under Send a Select the Enable replication for selected partition check box to enable replication for the partition b Optional Select the Enable Cartridge based replication to target check...

Страница 170: ...fy the source partition that will send replicated data to the target partition The Sync ID must be identical to the Sync ID of the source partition on the source system b If you enabled Cartridge Base...

Страница 171: ...itions Step 5 Confirm 1 Review the settings you selected to make sure they are correct If necessary click Previous to return to a previous step to make changes see Figure 84 2 After you have confirmed...

Страница 172: ...Then the wizard guides you through the process of specifying e mail recipients and selecting the notifications and reports to send to the recipients Note For more information about sending e mail ale...

Страница 173: ...lick the quick tip icon located near the IP address field Note To use hostname format you must specify at least one DNS IP address on the Network page see Network on page 366 2 In the From Email Addre...

Страница 174: ...risk of system failure or data loss High and Medium Send e mail notifications for High and Medium service tickets Medium service tickets indicate that a serious problem occurred and needs to be resolv...

Страница 175: ...correct If necessary click Previous to return to a previous step to make changes see Figure 88 2 To make changes to an e mail recipient you added first select the recipient and click Delete to delete...

Страница 176: ...ster your system with Quantum The wizard also guides you through other tasks that will aid Quantum customer support in assisting you such as downloading StorageCare Guardian and creating a system log...

Страница 177: ...About Step 2 Registration You must register your DXi8500 to receive service and support from Quantum 1 Click the link for Quantum s Product Registration site see Figure 90 2 Follow the onscreen instru...

Страница 178: ...kups and faster resolution time for customers at no additional cost for supported products under warranty or service contract 1 Click the link to learn more about the features and benefits of StorageC...

Страница 179: ...stem diagnostic file after setting up your DXi8500 and save it for future reference 1 Click Generate New to generate a new system diagnostics file see Figure 92 The system generates a new diagnostics...

Страница 180: ...ense Certificate containing an authorization code Note Some licenses are pre installed on the DXi8500 Also License Certificates for some licenses are included with the DXi8500 For more information abo...

Страница 181: ...key and press Ctrl C to copy it You should also print out or write down the license key or save it to a text file for future use 6 Switch back to the Support wizard 7 Enter the license key in the New...

Страница 182: ...Chapter 4 DXi8500 Configuration Wizards Support Wizard 152 Quantum DXi8500 User s Guide...

Страница 183: ...lance including disk usage data reduction statistics and replication activity To return to the Home page at any time click Home on the main menu The Home page contains the following overviews DXi8500...

Страница 184: ...366 IP Address The IP address of the DXi8500 Click to change the IP address see Network on page 366 Version The software version installed on the DXi8500 To update the software see Software Upgrade o...

Страница 185: ...0 Disk Capacity The total usable disk capacity of the DXi8500 Available Disk Space The disk space available for data storage free space On the disk space meter blue left side of meter indicates used d...

Страница 186: ...If the DXi is configured with non deduplicated shares the DXi will automatically compact reclaimable space to create more free space as needed Used Disk Space The disk space that already holds data in...

Страница 187: ...he original native size of all data that has been processed by the data deduplication and compression engines Data Size After Reduction The final reduced size of all data that has been processed by th...

Страница 188: ...storage servers This includes incoming data for OST and DXi Accent Deduplication Ratio The deduplication ratio of all data that has been processed by the data deduplication engine Compression Ratio T...

Страница 189: ...d Red A replication job was not completed Internal Error Red An error occurred during replication Pause Resume The source DXi controls the replication pause behavior To manually pause replication betw...

Страница 190: ...data received by the system from all sources since system installation or since Receive cumulative replication statistics were last cleared by clicking Clear Receive on the Replication Actions page se...

Страница 191: ...rformance see Inline on page 235 Replication Throttle The system replication throttle currently in effect in KB s or MB s When a constant throttle is enabled the DXi limits the amount of data it sends...

Страница 192: ...ent enabled media servers Note DXi Accent activity displays only if DXi Accent is currently enabled or was previously enabled see DXi Accent on page 343 Inline Accent The inline data flow throughput i...

Страница 193: ...Chapter 5 DXi8500 Home Page Current Activity Overview Quantum DXi8500 User s Guide 163 Figure 99 Current Activity Overview...

Страница 194: ...Chapter 5 DXi8500 Home Page Current Activity Overview 164 Quantum DXi8500 User s Guide...

Страница 195: ...ystem is available again you can restore all data back to its original location Note Quantum recommends that you configure and start replication before storing large amounts of data on the DXi8500 See...

Страница 196: ...rget does not already have a copy of the block Finally data can optionally be encrypted before it is transmitted The DXi8500 can perform the following types of replication Replication Directory File o...

Страница 197: ...o another system where it can be accessed However Directory File or Cartridge Based Replication differs in a number of important ways Both replication and Directory File or Cartridge Based Replication...

Страница 198: ...cally deleted on the target DXi If you do not want to retain the share on the target DXi you can manually delete it OST Optimized Duplication The DXi8500 can duplicate the data on an LSU logical stora...

Страница 199: ...hare or partition back to its original location see Task Overview Performing a Share or Partition Failback on page 172 Note The Replication wizard provides guided assistance for configuring data repli...

Страница 200: ...snapshot is sent to the target system You can use the snapshot to recover the replicated share or partition on the target system see Task Overview Recovering a Replicated Share or Partition on page 17...

Страница 201: ...ication on page 215 2 Perform the following steps on the source system a Specify the target system that will receive replicated data see Replication Send on page 309 b Create a new share or partition...

Страница 202: ...ional Map your backup application to the recovered share or partition on the target system to continue making backups 3 When the source system is operating correctly again choose one of the following...

Страница 203: ...ion pointing to the original source system and then recover the share or partition on the original source system see Performing a Failback For a Share on page 194 or Performing a Failback For a Partit...

Страница 204: ...nitiate replication for a share see Replicating a Share on page 179 Synchronize a share configured for Directory File Based Replication see Synchronizing a Share on page 179 View replication statistic...

Страница 205: ...ive size of data sent during replication or failback This value does not represent the amount of data actually sent over the network during replication or failback because data is deduplicated and com...

Страница 206: ...rows in the table by that column Click the column heading again to reverse the sort order Note Click the Information button i next to a share to display detailed information about the share and recent...

Страница 207: ...g Replication For a Share Enable replication for a NAS share to allow the share s data to be replicated to another DXi system the target Disable replication if you do not want to replicate the share s...

Страница 208: ...to automatically replicate files to a target system A file is automatically replicated when it is closed or a period of time after it is modified After replication the replicated files are immediatel...

Страница 209: ...for Directory File Based Replication you should periodically synchronize it to keep it in sync with the target share see Synchronizing a Share on page 179 Replicating a Share Replicate a NAS share to...

Страница 210: ...Each time an operation is queued the system logs an administration alert that reports the total number of queued Directory Filed Based Replication requests Note If a synchronization fails make sure th...

Страница 211: ...directory Estimated Duration The estimated time it will take to complete replication for the file or directory Note The estimated duration may display as unknown if replication has been very recently...

Страница 212: ...target see Replication Send on page 309 To access the Send VTL page click the Replication menu and then click the Send VTL tab see Figure 103 Figure 103 Send VTL Page Use the Send VTL page to perform...

Страница 213: ...cation Service The replication status of the DXi8500 Click Pause to pause replication activity Click Resume to resume replication activity Note For a detailed description of all possible replication s...

Страница 214: ...replication is scheduled for the partition Click the link to view or modify the schedule see Scheduling a Share or Partition for Replication on page 358 Sync ID The Sync ID of the partition if Cartri...

Страница 215: ...can have one of the following statuses Queued The synchronization job is queued and will continue when the system is ready Success The synchronization job was completed successfully Recovering The rec...

Страница 216: ...are complete see Scheduling a Share or Partition for Replication on page 358 If you do not enable scheduled replication replication will only occur if you manually replicate a partition see Replicati...

Страница 217: ...the identical names However if you do not specify a Sync ID the source and target partitions must have identical names Quantum recommends that you assign a matching Sync ID to the source and target p...

Страница 218: ...licate Now The status of the replication job displays in the Status column To cancel the replication job select the partition and click Abort Replication Synchronizing a Partition Synchronize a VTL pa...

Страница 219: ...d Replication on page 215 To synchronize a partition select the partition and click Synchronize Now The status of the synchronization job displays in the Status column To cancel the synchronization jo...

Страница 220: ...ridge Estimated Duration The estimated time it will take to complete replication for the cartridge Note The estimated duration may display as unknown if replication has been very recently initiated Af...

Страница 221: ...NAS tab Use the Receive NAS page to perform the following tasks View received snapshots and recover failback or delete snapshots see Received Snapshots on page 191 Manage recovery jobs see Recovery J...

Страница 222: ...d snapshot see Deleting a Snapshot on page 196 Note The target system will retain up to 10 replication snapshots default setting for each replicated share Once 10 snapshots have been saved the oldest...

Страница 223: ...able by that column Click the column heading again to reverse the sort order Recovering a Share Recover a NAS share if the source system is unavailable and you need to access the share for example to...

Страница 224: ...The original export protocol of the share NFS or CIFS is retained in the recovery process Note After you recover a share if you want to continue backing up data to the share you must remap your backup...

Страница 225: ...in the Snapshots List and click Failback The Failback Target page displays see Figure 108 Figure 108 Failback Target Page 2 Optional In the Failback Destination DXi box type the hostname or IP addres...

Страница 226: ...pshots List select the snapshot that was sent during the failback operation and click Recover The Recovered Share Name page displays see Figure 107 6 Optional In the Recovered Share Name box type a ne...

Страница 227: ...lication For a Share on page 177 On the target system delete the source system associated with the snapshot from the list of allowed replication sources see Replication Receive on page 312 2 On the ta...

Страница 228: ...hot was received from Started The time the recovery job was started Finished The time the recovery job finished Status The status of the recovery job Success In Progress or Failed To delete informatio...

Страница 229: ...atus The status of the failback job Success In Progress or Failed Use the Failback Jobs page to perform the following tasks To delete information for a failback job select it in the Snapshot Failback...

Страница 230: ...ile Based Data on page 200 Configure a share to receive Directory File Based Replication data see Configuring a Target Share for Directory File Based Replication on page 201 View statistics for shares...

Страница 231: ...ication activity Configuring a Target Share for Directory File Based Replication Configuring a NAS share for Directory File Based Replication enables the automatic replication of files and directories...

Страница 232: ...share 3 Enter a Sync ID in the box The Sync ID is used to identify the source share that will send replicated data to the target share The Sync ID must be identical to the Sync ID of the source share...

Страница 233: ...information File Directory The file or directory to be replicated State The replication state of the file or directory Click Refresh to update the statistics in the Unpack Queue Click OK to return to...

Страница 234: ...on page 204 Manage recovery jobs see Recovery Jobs on page 211 Manage failback jobs see Failback Jobs on page 212 Manage partitions configured for Cartridge Based Replication see Cartridge Based on pa...

Страница 235: ...snapshot see Deleting a Snapshot on page 210 Note The target system will retain up to 10 replication snapshots default setting for each replicated partition Once 10 snapshots have been saved the oldes...

Страница 236: ...column Click the column heading again to reverse the sort order Recovering a Partition Recover a VTL partition if the source system is unavailable and you need to access the partition for example to...

Страница 237: ...recovering the partition you must add tape drives to the partition The tape drive type must be identical to the original partition so that the media is compatible In addition you must map the devices...

Страница 238: ...ies the snapshot from the target system back to the source system You can then perform a recover operation to recreate the partition on the source system just as it was at the point in time when the s...

Страница 239: ...cted to enable encryption when sending the snapshot to the destination Or clear the Use Encryption check box to disable encryption when sending the snapshot to the destination If encryption is enabled...

Страница 240: ...on is accessible If the partition contains media you will only be able to select the highest capacity tape drive for that media type For example if the partition contains SDLT600 tape cartridges you w...

Страница 241: ...from the list of allowed replication sources see Replication Receive on page 312 2 On the target system select a snapshot in the Snapshots List and click Delete Note You cannot delete a snapshot if i...

Страница 242: ...Started The time the recovery job was started Finished The time the recovery job finished Status The status of the recovery job Success In Progress or Failed To delete information for a recovery job s...

Страница 243: ...m the following tasks To delete information for a failback job select it in the Snapshot Failback Jobs section and click Delete Job Info To abort a failback job that is in progress select it in the Sn...

Страница 244: ...ue on page 216 Partitions Eligible to Receive Cartridge Based Data The Partitions Eligible to Receive Cartridge Based Data section displays information for all VTL partitions on the DXi8500 that are e...

Страница 245: ...plication of cartridges on the source partition to the target partition Before you configure a partition on the source system for Cartridge Based Replication you must configure a partition on the targ...

Страница 246: ...t partition The Sync ID must be identical to the Sync ID of the source partition on the source system 4 Select an Access option Locked The partition is not allowed to receive new Cartridge Based Repli...

Страница 247: ...ation state of the cartridge Click Refresh to update the statistics in the Unpack Queue Click OK to return to the Cartridge Based page Actions The Actions page allows you to manage replication activit...

Страница 248: ...on page 219 Replication Service The replication service controls replication and failback traffic on the DXi8500 Click Pause to pause all replication and failback traffic If a replication job is curr...

Страница 249: ...ress the system continues until the entire replication job is complete After the replication job has completed the system disables replication The system will not be able to replicate data for any sha...

Страница 250: ...including Directory File or Cartridge Based Replication To access the Reports page click the Replication menu and then click the Reports tab see Figure 123 Figure 123 Reports Page Use the Reports pag...

Страница 251: ...Chapter 6 DXi8500 Replication Reports Quantum DXi8500 User s Guide 221...

Страница 252: ...Chapter 6 DXi8500 Replication Reports 222 Quantum DXi8500 User s Guide...

Страница 253: ...ion for the DXi8500 hardware as well as performance and disk usage information Note Status information is gathered by the system every two minutes To access the Status pages click the Status menu The...

Страница 254: ...Hardware page click the Status menu and then click the Hardware tab The Hardware page contains the following tabs Summary Details Firmware Version Summary The Hardware Summary page allows you to view...

Страница 255: ...the node Status The overall status of all components in the node Component Name The name of the main component Click the component name to see detailed information see Details on page 225 Component S...

Страница 256: ...ystem Board page on the Details page click the System Board tab see Figure 125 Figure 125 System Board Page The System Board page displays the following information Component The name of the component...

Страница 257: ...bout each Fibre Channel or SAS card Component The name of the Fibre Channel or SAS card Click the name of the card to view detailed information for the card below Status The status of the Fibre Channe...

Страница 258: ...the system The DXi8500 includes six or eight Ethernet ports depending on the configuration To access the Network Ports page on the Details page click the Network Ports tab see Figure 127 Figure 127 N...

Страница 259: ...section displays the following information about each storage array Component The name of the storage array Click the name of the storage array to view detailed information for the array in the Compon...

Страница 260: ...nt section displays the following information about the subcomponents in the selected component Component The name of the subcomponent Location The location of the subcomponent within the system Value...

Страница 261: ...e component is operating correctly Attention Yellow There is a problem with the component Failed Red The component has failed The Details section displays the following information about the component...

Страница 262: ...Figure 130 Ethernet Switches Page The Ethernet Switches section displays the following information about each Ethernet switch Component The name of the Ethernet switch Click the name of the Ethernet s...

Страница 263: ...perating correctly Attention Yellow There is a problem with the component Failed Red The component has failed Up Green The port is connected Down Green The port is not connected Firmware Version The F...

Страница 264: ...for the item Click Update to refresh the table with the latest information Note In some cases when updating firmware versions the remote management console may time out and then return to the Home pa...

Страница 265: ...e page to display recent inline data flow activity in a dynamic graph Select the amount of time to display in the Last list 1 24 hours The horizontal axis displays time in minutes The vertical access...

Страница 266: ...display recent network activity in dynamic graphs The top graph reports data received and the bottom graph reports data sent Select the port to monitor in the Ethernet drop down box or select Avg to...

Страница 267: ...f the bar RAID The RAID page allows you to view throughput performance for RAID read and write activity To access the RAID page on the Performance page click the RAID tab see Figure 134 Figure 134 RAI...

Страница 268: ...Channel page allows you to view throughput performance for Fibre Channel send and receive activity To access the Fibre Channel page on the Performance page click the Fibre Channel tab see Figure 74 F...

Страница 269: ...a bar to display the value of the bar CPU The CPU page allows you to view CPU usage To access the CPU page on the Performance page click the CPU tab see Figure 136 Figure 136 CPU Page Use the CPU page...

Страница 270: ...isk Usage The Disk Usage page allows you to view information about free and used disk space on the system You can also view data reduction statistics To access the Disk Usage page click the Status men...

Страница 271: ...re Used Used space is the area that already holds data The Used value is displayed as an amount and as a percentage of the total capacity in the system Used space is divided into the following categor...

Страница 272: ...ile Based Replication and incoming data from Failback replication Deduplicated Partitions The amount of data stored in deduplicated partitions This includes incoming data from Cartridge Based Replicat...

Страница 273: ...nformation about creating VTLs see Adding a VTL Partition on page 284 To access the VTL page click the Status menu and then click the VTL tab The VTL page contains the following tabs Physical View Log...

Страница 274: ...Drives on page 244 Click Hide Storage Slots or Show Storage Slots to hide or show the virtual storage slots in the VTL see Storage and I E Slots on page 245 Click Hide I E Slots or Show I E Slots to h...

Страница 275: ...l native raw data size because the data is compressed before it is written to the media Used Percent The amount of currently used space on the cartridge expressed as a percentage of the total capacity...

Страница 276: ...rrently used to store data The value for Used might be less than the original native raw data size because the data is compressed before it is written to the media Used Percent The amount of currently...

Страница 277: ...ection displays the following information about VTL partitions Partition The name of the partition Click the partition name to display the tape drives in the partition Click a tape drive to see indivi...

Страница 278: ...k the Status menu and then click the Accent tab see Figure 141 Figure 141 Accent Status Page The Accent section displays the following information about DXi Accent activity in the previous minute Medi...

Страница 279: ...t of data received by all Ethernet ports in MB s This amount represents the reduced size of the data protected by the DXi after deduplication and compression on the media server Accent Bandwidth Reduc...

Страница 280: ...ting Logged Activities on page 252 Download the activity log in XML format see Downloading the Activity Log on page 252 Viewing Logged Activities The Administrative Activity Log list displays the foll...

Страница 281: ...n heading left or right To show or hide columns click the arrow to the right of a column heading In the pop up menu point to Columns then select the name of a column to show or hide it Navigating in t...

Страница 282: ...o delete one or more entries in the activity log see Figure 144 To delete a log entry select the entry and click Delete To delete all entries in the activity log click Delete All Downloading the Activ...

Страница 283: ...Alerts menu The Alerts page contains the following tabs Admin Alerts Service Tickets Admin Alerts The Admin Alerts page allows you to view and work with administration alerts The DXi8500 generates an...

Страница 284: ...re the admin alert was generated Last Update The date when the administration alert was last updated by the system Summary A brief description of the administration alert Note Click a column heading t...

Страница 285: ...d are generated again after 24 hours See the following sections for more information about service tickets Service Ticket Priority Recommended Actions Working With Service Tickets Service Ticket Prior...

Страница 286: ...roblem you can close the service ticket Note The recommended actions should be performed by a user who is familiar with operating the DXi8500 Working With Service Tickets The Service Tickets page allo...

Страница 287: ...o perform the following tasks View details for a service ticket including recommended actions see Viewing a Service Ticket on page 257 Add information to a service ticket see Modifying a Service Ticke...

Страница 288: ...ure 147 Ticket Details 2 Optional Click View Recommended Actions to view instructions for resolving the problem The recommended actions display in a new Web browser window see Figure 148 Follow the in...

Страница 289: ...ubleshooting steps you have taken or a record of calls made to Quantum customer support The additional information is saved with the service ticket and remains associated with the ticket even after it...

Страница 290: ...d a service ticket to send the ticket details to an e mail address You can also add optional comments to the e mail Note To enable the DXi8500 to send e mail you must specify an outgoing e mail server...

Страница 291: ...ce ticket if the problem the caused the system to generate the ticket is resolved You can also close all service tickets that are currently open Note You can still view and modify a ticket after it ha...

Страница 292: ...Chapter 8 DXi8500 Alerts Service Tickets 262 Quantum DXi8500 User s Guide 3 Select the Close Ticket check box 4 Click Apply...

Страница 293: ...s of the DXi8500 including storage presentation data replication path to tape system settings and notifications To access the Configuration page click the Configuration menu The Configuration page con...

Страница 294: ...uration Wizards on page 111 Caution Caution Filenames on NAS shares are limited to a length of 256 bytes If a filename uses Japanese characters the filename can be no longer than 85 characters This is...

Страница 295: ...Share on page 268 Delete a NAS share from the system see Deleting a NAS Share on page 270 NAS Shares List The NAS Shares List section displays the following information for all NAS shares on the DXi8...

Страница 296: ...ication for the share Enabled Replication is enabled Send Receive Sync ID Directory File Based Replication is enabled Configure Click to configure replication for the share see Editing a NAS Share on...

Страница 297: ...The Add NAS Share page displays see Figure 152 Figure 152 Add NAS Share Page 2 Under NAS Share Settings enter information about the share Name Enter the name of the NAS share Description Optional Ent...

Страница 298: ...replication for the share at a later time see DXi8500 Replication on page 165 4 Click Apply Note When you create a CIFS share the initial permissions are the same as the default permissions for a Win...

Страница 299: ...make the share read only If selected you cannot write to the share Hide from network browsing CIFS shares only Select the check box to hide the share from network browsing If selected you cannot see t...

Страница 300: ...he CIFS protocol you must restart the CIFS service for the changes to take effect To restart the CIFS service first disjoin the Windows workgroup then join it again see Windows Domain on page 271 Rest...

Страница 301: ...After you join the DXi8500 to a workgroup or a domain CIFS shares are available for use on the Windows network To access the Windows Domain page on the NAS page click the Windows Domain tab see Figure...

Страница 302: ...o the share By default when a CIFS share is created the default security setting allows access for all users Any access restrictions on individual users can be managed by editing a share on the NAS Su...

Страница 303: ...o join the domain In addition any user can join the domain if they are specifically delegated this right by a member of the Administrators group Administrator Password Enter the password for the user...

Страница 304: ...privileges and delete users or administrators Available users or administrators can be granted access to NAS shares configured for the CIFS protocol Note You must join a Windows workgroup or domain b...

Страница 305: ...workgroup user or a share administrator see Deleting a Workgroup User or Share Administrator on page 279 Workgroup Users or Share Administrators If the DXi8500 is joined to a Windows workgroup the Wor...

Страница 306: ...workgroup user for a Windows workgroup 1 Click Add The Add Workgroup User page displays see Figure 157 Figure 157 Add Workgroup User Page 2 Enter information about the workgroup user User Name Enter...

Страница 307: ...g a NAS Share on page 268 Windows Domain To add a share administrator for a Windows domain 1 Click Add The Add Share Administrator page displays see Figure 158 Figure 158 Add Share Administrator Page...

Страница 308: ...re 159 Edit Workgroup User Page 2 Enter information about the workgroup user Note If you are editing a workgroup user you cannot change the User Name User Name Optional Select a different workgroup us...

Страница 309: ...Microsoft Management Console Log onto the MMC on the domain controller and access a share s properties to set share permissions for users Note In some cases when you view file permissions on a Window...

Страница 310: ...ts lock files and locally cache information without the risk of another user changing the file This increases performance for many file operations but it may decrease performance in other operations b...

Страница 311: ...provides guided assistance for configuring VTL partitions see DXi8500 Configuration Wizards on page 111 To access the VTL page click the Configuration menu and then click the VTL tab The VTL page cont...

Страница 312: ...tab see Figure 161 Figure 161 Partitions Summary Page Use the Partitions Summary page to perform the following tasks View information about existing VTL partitions see Partition List on page 283 Add...

Страница 313: ...umber of virtual tape drives in the partition Host Mapping The current state of host mapping for the partition Yes or No If no hosts have been mapped click Map to map hosts to partitions see Host Mapp...

Страница 314: ...pe drives VTDs totaled across all configured partitions must not exceed a maximum value The maximum number of VTDs allowed varies depending on the system configuration DXi8500 with 64 GB RAM 160 VTDs...

Страница 315: ...number on each DXi is unique There cannot be duplicate partition names or barcode numbers on the DXi8500 or on a DXi receiving a replicated partition To add a VTL partition 1 Click Add The Add VTL Pa...

Страница 316: ...nd backup application If you select Quantum DXi8500 the host and backup application recognize the device as a Quantum DXi8500 Note Quantum recommends that you set the library model to Quantum DXi8500...

Страница 317: ...e data deduplication after the partition is added If data duplication is disabled then data compression is also disabled 3 Optional Under Replication Settings specify replication settings For more inf...

Страница 318: ...el Number of Storage Slots and Number of Virtual Tape Drives options can be changed Library Model Select the library model emulated by the partition The library model determines the inquiry string ret...

Страница 319: ...of storage slots in the partition up to 9 000 Note One I E slot is created for each storage slot up to a maximum of 240 I E slots Number of Virtual Tape Drives Enter the number of virtual tape drives...

Страница 320: ...Note You can select multiple partitions to delete at once 4 Click Yes to confirm the deletion If the partition contains tape cartridges they are exported from the partition before it is deleted Changi...

Страница 321: ...t 1 Select the Enable Auto Export check box to enable Auto Export Or clear the Enable Auto Export check box to disable Auto Export 2 Click Apply Media The Media page allows you to manage virtual tape...

Страница 322: ...In this case the total capacity of all media is more than the capacity of the DXi For guidance on selecting media quantity and size see Virtual Media How Many and What Size on page 35 To access the M...

Страница 323: ...characters zeroes are appended to the barcode to make it 6 characters long Media Type The media type of the cartridges Note The available media type options are determined by the type of tape drive s...

Страница 324: ...plays the following information for all virtual tape cartridges in the partition Barcode The barcode number of the cartridge Type The cartridge type LTO or SDLT Partition The partition where the cartr...

Страница 325: ...tridge 2 In the Action drop down box select the action to perform Delete Deletes a cartridge from the UNASSIGNED partition The cartridge must be in the exported state Export Removes a cartridge from t...

Страница 326: ...ct the check box in the table heading row to perform the action on all cartridges in the partition Note If necessary use the controls at the bottom of the table to navigate between multiple pages of r...

Страница 327: ...moving a cartridge from a drive select the Force Unload Virtual Tape Drives check box to force the drive to unload the cartridge before ejecting it 5 Optional To reduce the number of cartridges displ...

Страница 328: ...displayed A drive might be offline if it has not been mapped to a host see Host Access on page 300 9 Click Apply 10 Return the partition to an online state see Changing Partition Mode on page 290 Medi...

Страница 329: ...you are unloading cartridges from a drive select the Force Unload Virtual Tape Drives check box to force drives to unload the cartridges before ejecting them 5 Optional To reduce the number of cartrid...

Страница 330: ...e Channel target ports on the DXi Note If you do not create and associate a host access group with a partition the virtual devices are not visible from the host and drives cannot be destinations for m...

Страница 331: ...t access groups see Host Mapping And Groups on page 301 Add a new host access group to a partition see Adding a Host Access Group on page 302 Edit properties for an existing host access group see Edit...

Страница 332: ...reverse the sort order Adding a Host Access Group Add a host access group to associate a VTL partition with a host a Fibre Channel initiator on the SAN and a target a Fibre Channel port on the DXi8500...

Страница 333: ...box to use the Command and Control LUN Note The CCL Command and Control LUN is not used in most environments This option is recommended for host access groups that contain an HP UX host It can also b...

Страница 334: ...e CCL Command and Control LUN is not used in most environments This option is recommended for host access groups that contain an HP UX host It can also be used if hosts that are not assigned to any ho...

Страница 335: ...r and add Fibre Channel hosts to the available host list for the DXi8500 Note You must configure a host before you can assign it to a new host access group see Adding a Host Access Group on page 302 C...

Страница 336: ...e host make sure the host is connected to a Fibre Channel port on the DXi8500 and click Discover Hosts again The Backpanel Locations section displays a graphical representation of the Fibre Channel an...

Страница 337: ...s tab see Figure 173 Figure 173 Targets Page The Targets page displays the Target Port and WWPN for the currently configured targets The Backpanel Locations section displays a graphical representation...

Страница 338: ...the Target Usage page on the Host Access page click the Target Usage tab see Figure 174 Figure 174 Target Usage Page The Backpanel Locations section displays a graphical representation of the Fibre Ch...

Страница 339: ...and then click the Replication tab The Replication Configuration page contains the following tabs Replication Send Replication Receive Replication Send The Replication Send page allows you to specify...

Страница 340: ...esume to resume replication activity Note For a detailed description of all possible replication statuses see Replication Overview on page 158 2 In the Target Hostname or IP Address box enter the host...

Страница 341: ...same subnet you must add a host route on the source DXi to make sure the replication interface is correctly selected when replicating data to the target DXi see Understanding Interface Routing on pag...

Страница 342: ...time use the Configuration Scheduler page see Scheduler on page 353 Do not enable a constant throttle if a throttle schedule is configured The scheduled replication throttling bandwidth settings take...

Страница 343: ...ge 240 To access the Replication Receive page on the Replication Configuration page click the Receive tab see Figure 176 Figure 176 Replication Receive Page Use the Replication Receive page to perform...

Страница 344: ...e are for each source DXi rather than a cumulative total for all sources as is displayed on the Home page Adding a Replication Source Add a system to the list of replication sources to allow it to sen...

Страница 345: ...or partition Once the maximum number of snapshots have been saved the oldest snapshot is deleted to make room for each new snapshot that is received To configure the maximum number of received snapsho...

Страница 346: ...resides in the same NetBackup domain The duplication occurs when it is initiated in NetBackup Automatic Image Replication AIR If you are using Symantec NetBackup 7 1 or higher you can configure an LSU...

Страница 347: ...omain see the Symantec NetBackup Administrator s Guide Task Overview Setting Up Automatic Image Replication Setting up Automatic Image Replication AIR requires that you first configure the target remo...

Страница 348: ...ge Remote Users on page 336 Caution On the source system make sure to create a remote user on the Configuration OST Manage Remote Users page 6 On the source system create a storage server and LSU and...

Страница 349: ...servers and delete storage servers To access the Storage Servers page on the OST page click the Storage Servers tab see Figure 178 1 Configure target DXi Add allowed replication source Create local OS...

Страница 350: ...an existing storage server see Editing a Storage Server on page 325 Delete a storage server from the system see Deleting a Storage Server on page 326 Storage Server List The Storage Server List displa...

Страница 351: ...description of the storage server if available Note Click a column heading to sort the rows in the table by that column Click the column heading again to reverse the sort order Note The connections o...

Страница 352: ...e an underscore _ in the name of the storage server Description Optional Enter a brief description of the storage server Max Connections Enter the maximum number of connections allowed to the storage...

Страница 353: ...n to add an LSU that uses the available capacity on the system You cannot add an available capacity LSU to a storage server that already contains an LSU Also if you add an available capacity LSU to a...

Страница 354: ...ackup for Automatic Image Replication see the DXi Series Symantec NetBackup OST Configuration Guide 6 67079 Note You must configure at least one remote user before you can enable Automatic Image Repli...

Страница 355: ...180 Edit Storage Server Page 2 Enter information about the storage server Note If you are editing a storage server the Name option cannot be changed Description Optional Enter a brief description of...

Страница 356: ...Optimized Duplication is enabled all data on the storage server is duplicated not just the specified images 3 Click Apply Deleting a Storage Server Delete a storage server if it is no longer needed W...

Страница 357: ...ew information about existing LSUs add or edit LSUs and delete LSUs To access the LSU page on the OST page click the LSU tab see Figure 181 Figure 181 LSU Page Use the LSU page to perform the followin...

Страница 358: ...remote LSU if AIR is enabled use the Edit Logical Storage Unit page see Editing an LSU on page 331 Active Connections The number of currently active connections to the LSU Backup Images The number of...

Страница 359: ...not add an available capacity LSU to a storage server that already contains an LSU Also if you add an available capacity LSU to a storage server you cannot add additional LSUs to that same storage ser...

Страница 360: ...ed are determined by the storage lifecycle policies SLPs configured in NetBackup OST AIR requires NetBackup 7 1 or higher For information about configuring NetBackup for Automatic Image Replication se...

Страница 361: ...edit an LSU 1 Select the LSU and click Edit The Edit Logical Storage Unit page displays see Figure 183 Figure 183 Edit Logical Storage Unit Page 2 Enter information about the LSU Note If you are editi...

Страница 362: ...NetBackup for Automatic Image Replication see the DXi Series Symantec NetBackup OST Configuration Guide 6 67079 Note You must configure at least one remote user before you can enable Automatic Image...

Страница 363: ...at once 2 Optional Select the Force Delete LSU check box to delete LSUs that are not empty Normally you cannot delete an LSU if it contains existing backup images If for some reason you cannot remove...

Страница 364: ...User on page 335 Delete a local authenticated user see Deleting an Authenticated User on page 336 Manage Local Users List The Manage Local Users list displays the following information for all local...

Страница 365: ...he name of the authenticated user New Password Enter the password for the authenticated user Confirm New Password Enter the password again to confirm it Description Optional Enter a brief description...

Страница 366: ...er 3 Click Apply Deleting an Authenticated User Delete an authenticated user if the OST user credentials are no longer needed to authenticate OST devices on a media server To delete an authenticated u...

Страница 367: ...Page Use the Manage Users page to perform the following tasks View information about remote users see Manage Remote Users List on page 337 Add a remote user see Adding a Remote User on page 338 Edit...

Страница 368: ...To add a remote user 1 Click Add The Add Remote AIR Credential window displays see Figure 188 Figure 188 Add Remote AIR Credential 2 Enter information about the remote user User name Enter the name of...

Страница 369: ...irm it Description Optional Enter a brief description of the remote user 3 Click Apply Deleting a Remote User Delete a remote user if the OST user credentials are no longer needed to authenticate an L...

Страница 370: ...address OST traffic that is sent to one of the IP addresses is routed to the other IP address as necessary Note You must add target IP mapping information if you are performing optimized duplication...

Страница 371: ...ddress on page 342 Target IP Mapping List The Target IP Mapping list displays the following information for all mapped IP addresses Target Data IP The mapped target data IP address Target Replication...

Страница 372: ...t a mapped IP address 1 Select the mapped IP address and click Edit The Edit Target Data IP Mapping window displays see Figure 192 Figure 192 Edit Target Data IP Mapping 2 In the Target Replication IP...

Страница 373: ...ata sent from the media server to the DXi can be encrypted using AES Advanced Encryption Standard encryption methods To access the Accent page on the OST page click the Accent tab see Figure 184 Figur...

Страница 374: ...st install the required certificate and key files on the DXi Certificate File Private Key File Certificate Authority File Rejection List FIle To install a file click the Browse button to browse the sy...

Страница 375: ...NetBackup or Backup Exec media server To download the OST Plug in click Client Plug in Download On the download page download the correct OST Plug in for your backup application and operating system A...

Страница 376: ...figuration Guide 6 67079 To access the PTT page click the Configuration menu and then click the PTT tab The PTT page contains the following tabs Physical Device Discovery Backup Application Specific F...

Страница 377: ...list To enable or disable a physical library select it in the Medium Changers list and then click Enable or Disable You can also right click a library to enable or disable it Note To use a physical l...

Страница 378: ...C Networker Oracle Secure Backup Atempo Time Navigator Note You must dedicate a partition within the DXi8500 for use with NetBackup Direct to Tape Path to Tape The partition cannot be shared with anot...

Страница 379: ...ific user see Deleting a Backup Application Specific User on page 351 Backup Application Specific User List The Backup Application Specific User section displays the following information for all back...

Страница 380: ...d for the backup application specific user Confirm Password Enter the password again to confirm it Description Optional Enter a brief description of the backup application specific user 3 Click Apply...

Страница 381: ...to edit New Password Enter the password for the backup application specific user Confirm New Password Enter the password again to confirm it Description Optional Enter a brief description of the backu...

Страница 382: ...e 198 FC Initiators and Targets Page Use the FC Initiators Targets page to perform the following tasks View information about initiator and target Fibre Channel ports see Fibre Channel Initiators and...

Страница 383: ...to target unplug the Fibre Channel port wire connection Before changing a Fibre Channel port type from target to initiator un map any host mapping on the Fibre Channel port and unplug the Fibre Channe...

Страница 384: ...can also add modify and delete scheduled events To access the Scheduler Calendar page on the Scheduler page click the Calendar tab see Figure 199 Figure 199 Scheduler Calendar Page Use the Scheduler C...

Страница 385: ...ge displays all replication replication throttle e mail report healthchecks and space reclamation events scheduled to occur in a selected time period Use the following controls to adjust the schedule...

Страница 386: ...e following actions see Figure 201 To add a new event click and drag on the schedule in the row for the type of event to add A new event is added where you dragged the cursor Note The new event must b...

Страница 387: ...ust the start and end time For an existing event you can drag the event to change when it occurs You can also drag the left or right edge of the event to adjust the start or end time 3 Enter a brief d...

Страница 388: ...the share or partition data to the target system at regular intervals Disable scheduled replication if you do not want to automatically replicate the share or partition data to the target Note For mo...

Страница 389: ...nt of network bandwidth used by source replication at certain times For example you might configure replication throttling to occur during planned backup times to avoid network contention Note For mor...

Страница 390: ...e value The currently active replication throttle rate appears on the Home page under Current Activity 3 Optional Specify when and how often the event reoccurs see Setting Recurrence for a Scheduled E...

Страница 391: ...an event in the Email Reports row see Adding or Editing a Scheduled Event on page 356 2 In the Report Type drop down box select the type of e mail report to schedule Status or Configuration 3 Optiona...

Страница 392: ...e sure there is enough disk space to store data Caution Because space reclamation can affect system performance avoid running space reclamation during known backup periods Note For more information ab...

Страница 393: ...l in days Weekly Specify the recurrence interval in weeks and select the days the event occurs on Monthly Specify the recurrence interval in months and specify the day the event occurs on for example...

Страница 394: ...llows you to view a list of upcoming events for scheduled NAS replication activity on the DXi8500 To access the Scheduler NAS page on the Scheduler page click the NAS tab see Figure 202 Figure 202 Sch...

Страница 395: ...ing daily or weekly view or type a share name in the box to filter the results Scheduler VTL The Scheduler VTL page allows you to view a list of upcoming events for scheduled VTL replication activity...

Страница 396: ...view or type a partition name in the box to filter the results System The System page allows you to configure system settings for the DXi8500 including network settings system date and time and securi...

Страница 397: ...Note Rebooting the system can take several minutes After the new network configuration is saved close your Web browser and wait 15 minutes before logging in again If you change the IP address that you...

Страница 398: ...Chapter 9 DXi8500 Configuration System 368 Quantum DXi8500 User s Guide Figure 204 Network Configuration...

Страница 399: ...face to enable connectivity with devices on different subnets Note You can choose to allow any traffic type management replication or data on an interface In this case the routing of different traffic...

Страница 400: ...or example if the DXi8500 and all of its clients are on the same subnet you do not need to specify a default gateway Caution Specifying a default gateway is required to enable connectivity with all su...

Страница 401: ...Figure 206 Network Page Bonding Details 1 If necessary click the Show link to show the bonding details table 2 For each available bonded device bond0 bond1 and so on select two or more Ethernet ports...

Страница 402: ...s are treated as a logical port The DXi frame reception is completely dependent on the transmission algorithm of the Ethernet switch The bonding mechanism does not balance the frame reception LACP Mod...

Страница 403: ...r the device VLAN tagging allows you to assign a device to a virtual local area network VLAN With VLAN tagging you can route different traffic types management data and replication over different VLAN...

Страница 404: ...9 000 bytes is used 4 Click Update to save the changes you made to the Interface Details table Clicking Update does not yet apply the new network settings to the DXi8500 Click Undo to revert to all c...

Страница 405: ...management traffic Note If the DXi is configured for source or target replication you should configure at least one interface to allow replication traffic select Repl or Any before applying changes t...

Страница 406: ...hat you specify routing details for an interface You need to specify routing details if the host or client the interface connects to is on a different subnet that is not reachable using the default ga...

Страница 407: ...reachable Note In the example shown in Figure 210 to reach a host on the 10 50 50 x subnet you would enter 10 50 50 0 for destination network 255 255 255 0 for the destination netmask and 10 20 20 1...

Страница 408: ...gments and Target on Different Subnets Example 2 Segments and Target on the Same Subnet Example 3 Segments on the Same Subnet and Target on a Different Subnet Example 1 Segments and Target on Differen...

Страница 409: ...210 Interface Routing Example 1 Example 2 Segments and Target on the Same Subnet In the example below see Figure 211 the DXi has two segmented interfaces one for data and management traffic and one f...

Страница 410: ...IP address of the target DXi 192 168 10 200 Dest Netmask Use 255 255 255 255 Dest Gateway Use the replication IP address of the source DXi 192 168 10 100 Figure 211 Interface Routing Example 2 Example...

Страница 411: ...gateway 192 168 10 1 In addition to enable communication with the target DXi by means of the gateway you must add a second host route in the Routing Details section on the source DXi In this example...

Страница 412: ...cted to a network Click Update Port View to update the information on the diagram Date Time The Date Time page allows you to set the system date and time of the DXi8500 You can specify a Network Time...

Страница 413: ...rop down box Note To select a timeserver pool you must first specify at least one DNS IP address on the Network page see Network on page 366 Otherwise you must specify the IP address of the timeserver...

Страница 414: ...ains the following tabs Web CLI Passwords SSL Login Session Security Notice Data at Rest Encryption Web CLI Passwords The Web CLI Passwords page allows you to change the account passwords for the remo...

Страница 415: ...tor password for CLI access see Changing CLI Passwords on page 386 Reset the CLI administrator or monitor password to the factory default see Resetting CLI Passwords on page 387 Changing Web Passwords...

Страница 416: ...I accounts 1 Under CLI Administrator Login Settings or under CLI Monitor Login Settings do one of the following steps Select the Enable CLI Login check box to enable the CLI account Clear the Enable C...

Страница 417: ...The default password for the CLI Administrator account is cliadmin The default password for the CLI Monitor account is cliviewer To reset the CLI account passwords to their default values 1 Under CLI...

Страница 418: ...Layer is a protocol that provides security and privacy over the Internet by negotiating encryption keys before transmitting data between a client and a server To establish a secure connection the DXi...

Страница 419: ...ss server authentication warnings for the default certificate Internet Explorer If a dialog box displays warning you of a possible certificate error add the IP address for the DXi8500 to the Trusted S...

Страница 420: ...ress Enter A Successful Upload page displays stating that the SSL certificate file has been installed on the system 6 Click OK The certificate displays in the Certificate section Login Session The Log...

Страница 421: ...y Notice The Security Notice page allows you to specify a message that will appear to all users when logging on to the remote management console or the CLI command line interface If a security notice...

Страница 422: ...nd operating system When Data at Rest Encryption is enabled all hard drives in the DXi are paired with the disk controllers using encryption keys After this accessing data on the drives requires the s...

Страница 423: ...sing Data at Rest Encryption and Obtaining Premium Feature Keys on page 442 Caution After you enable Data at Rest Encryption you cannot disable it or turn it off Make sure to back up your passphrase a...

Страница 424: ...nnot be read if removed from the system Click Check Status to view detailed information about the status of Data at Rest Encryption and to see if the DXi8500 supports all requirements for enabling the...

Страница 425: ...Data at Rest Encryption you must enter the same passphrase that was used when encryption was originally enabled The passphrase must meet all of the following requirements Must be 8 32 characters long...

Страница 426: ...ack up the security keys by downloading or sending a Data at Rest Recovery file To download or send a copy of the recovery file 1 Under Download Send Data at Rest Recovery File select an option Downlo...

Страница 427: ...ll as the security keys Uploading a PFK File To enable Data at Rest Encryption a Premium Feature Key PFK file is required for each Array module in the DXi8500 After you have uploaded a PFK file to an...

Страница 428: ...eed to upload a PFK file 2 In the PFK File Upload box type the location and filename of the PFK file Or click the button to browse the system and locate the PFK file Caution If you are uploading more...

Страница 429: ...about administration alerts and service tickets see DXi8500 Alerts on page 253 To access the Email page on the Notifications page click the Email tab The Email page contains the following tabs Recipi...

Страница 430: ...an e mail recipient see Editing an E mail Recipient on page 402 Delete an e mail recipient see Deleting an E mail Recipient on page 403 Email Recipient List The Email Recipient List displays the foll...

Страница 431: ...name of the recipient Email Address The e mail address of the recipient Notification Type Select the types of notifications to send to the recipient High Send e mail notifications for High service ti...

Страница 432: ...not significantly affected 3 Select the Enable notification check box to enable sending of notifications to the recipient Or clear the Enable notification check box to disable sending of notification...

Страница 433: ...that a serious problem occurred and needs to be resolved but it does not necessarily need to be fixed immediately The operation and performance of the DXi8500 may be degraded All Send e mail notifica...

Страница 434: ...specify the outgoing e mail server 1 In the Hostname or IP Address box enter the hostname or IP address of the outgoing e mail server Note When entering IP addresses never use an address that is in a...

Страница 435: ...are correctly configured on the DXi8500 To access the Email Test page on the Email page click the Test tab see Figure 224 Figure 224 Email Test Page To send a test e mail select a recipient in the li...

Страница 436: ...t specify an outgoing e mail server see Server on page 404 To access the Email Home page on the Email page click the Email Home tab The Email Home page contains the following tabs Recipients On Demand...

Страница 437: ...tes scheduled e mail reports they will be sent to the specified addresses Note You cannot edit the first recipient On Demand The On Demand page allows you to manually generate a status data or configu...

Страница 438: ...y send a status data or configuration data report 1 Under Email Type select the type of report to send Status data or Configuration data 2 In the Send To box enter the e mail address of the recipient...

Страница 439: ...bout themselves in Management Information Bases MIBs and return this data to the SNMP requesters You can configure the DXi8500 to act as an agent and send traps to a specified destination You can also...

Страница 440: ...Editing a Destination on page 412 Delete an SNMP destination see Deleting a Destination on page 413 Trap Destination List The Trap Destination List displays the following information about SNMP destin...

Страница 441: ...erated by the DXi8500 Note When entering IP addresses never use an address that is in a reserved IP address range To see a list of reserved IP address ranges click the quick tip icon located near the...

Страница 442: ...n SNMP destination to change the name of the destination or the types of traps the DXi8500 sends to the destination To edit a destination 1 Click Edit The Edit Trap Destination page displays see Figur...

Страница 443: ...an unavailable state 4 Click Apply Deleting a Destination Delete an SNMP destination if you no longer want the DXi8500 to send traps to the destination To delete a destination select the destination...

Страница 444: ...16 Delete an SNMP community see Deleting a Community on page 418 SNMP Community List The SNMP Community List displays the following information about SNMP communities Name The name of the community IP...

Страница 445: ...ter a unique Name for the community up to 20 characters Valid characters are letters numbers hyphens and underscores 3 Enter a valid IP Address and Network Mask pair A pair is valid if performing a lo...

Страница 446: ...type for the community Get Allows SNMP get operations Get Set Allows both SNMP get and put operations 5 Select the Community status check box to enable the community Or clear the Community status che...

Страница 447: ...ddress and Network Mask pair A pair is valid if performing a logical bitwise AND operation on the IP address and the network mask results in the IP address See the table below for examples IP Address...

Страница 448: ...type for the community Get Allows SNMP get operations Get Set Allows both SNMP get and put operations 5 Select the Community status check box to enable the community Or clear the Community status che...

Страница 449: ...trap select a destination in the list and click Send If the destination does not receive the SNMP trap make sure that the destination IP address is correct see Editing a Destination on page 412 Also...

Страница 450: ...ess the Company page on the Contacts page click the Company tab see Figure 234 Figure 234 Company Page To enter company information 1 Enter the following information Company Name Enter the company nam...

Страница 451: ...Primary or Secondary page on the Contacts page click the Primary or Secondary tab see Figure 235 Figure 235 Primary and Secondary Pages To enter primary or secondary contact information 1 Enter the f...

Страница 452: ...Chapter 9 DXi8500 Configuration Contacts 422 Quantum DXi8500 User s Guide Postal Code Enter the contact postal code Country Enter the contact country 2 Click Apply...

Страница 453: ...disk and network performance managing space reclamation and securely erasing the system You can also install license keys upgrade the system software and reboot or shut down the DXi8500 To access the...

Страница 454: ...download the diagnostic files before contacting Quantum customer support To access the Diagnostics page click the Utilities menu and then click the Diagnostics tab The Diagnostics page contains the f...

Страница 455: ...h the Web browser to enable the Download Current button 3 To download the generated diagnostics file click Download Current A dialog box displays asking if you want to open or save the file 4 Click Sa...

Страница 456: ...urrent button 3 To download the generated diagnostics file click Download Current A dialog box displays asking if you want to open or save the file 4 Click Save or OK to download the file DSET The DSE...

Страница 457: ...You may see error or warning messages in the status text as the DSET report is generated This is expected and does not indicate a problem with the report 2 To download the newly generated DSET report...

Страница 458: ...Configuration Scheduler page see Scheduling Healthchecks on page 361 To access the Healthchecks page on the Diagnostics page click the Healthchecks tab The Healthchecks page contains the following ta...

Страница 459: ...lthchecks in progress click Stop Status The Status page allows you to view information about the most recent test results for each healthcheck You can also enable or disable a healthcheck The followin...

Страница 460: ...for each healthcheck Healthcheck Name The name of the healthcheck State The state of the healthcheck enabled or disabled Started The time the healthcheck started Finished The time the healthcheck ende...

Страница 461: ...led only enabled healthchecks are run Caution If a healthcheck fails when it is run there may be a problem in the blockpool that could cause replication or restore operations to fail Contact Quantum c...

Страница 462: ...ss the Network Analyzer page on the Analyzer page click the Network tab The Network Analyzer page contains the following tabs Performance Settings Performance The Performance page allows you to perfor...

Страница 463: ...It takes approximately 5 seconds to refresh the results Settings The Settings page allows you to enable or disable NetServer on the DXi8500 NetServer must be enabled on the target DXi system to perfor...

Страница 464: ...The Disk Analyzer page allows you to analyze disk performance by measuring disk read and write throughput To access the Disk Analyzer page on the Analyzer page click the Disk tab see Figure 244 Figur...

Страница 465: ...pace reclamation can affect system performance avoid running space reclamation during known backup periods The space reclamation process can include up to four stages see Space Reclamation Status on p...

Страница 466: ...nded Reclaimable Space Space Reclaimed Displays Pending when space reclamation is running When space reclamation is complete click the link to view detailed statistics on the Capacity Report Disk Usag...

Страница 467: ...interrupted by a user and must be restarted Reclamation Interrupted Error Encountered Space reclamation was interrupted because an error was encountered and must be restarted Reclamation Interrupt by...

Страница 468: ...ense also requires uploading one or more Premium Feature Key PFK files to the DXi For more information see Licensing Data at Rest Encryption and Obtaining Premium Feature Keys on page 442 To access th...

Страница 469: ...tion is obtained separately VTL Enables the VTL interface to hosts Additional virtual tape drives licenses are added through the VTL license area License key for 160 VTDs is pre installed on all DXi85...

Страница 470: ...st Encryption and Obtaining Premium Feature Keys on page 442 Adding a License Key Add a license key to enable new functionality on the DXi8500 To install a license key you must first obtain a License...

Страница 471: ...uthorization code printed on the License Certificate and click Get License Key The Licensed Feature page returns a license key Print out or write down the license key or save it to a text file 5 Acces...

Страница 472: ...8500 locate the License Certificate and then perform the following steps 1 Open two Web browser windows on a computer with Internet access Note During this procedure you can copy and paste required nu...

Страница 473: ...ng a PFK File on page 397 b Enable Data at Rest Encryption for all hard drives in the DXi8500 see Enabling Data at Rest Encryption on page 394 c Make a backup copy of your encryption keys see Managing...

Страница 474: ...DXi8500 1 Delete the data you want to securely erase Delete files on NAS shares or delete the shares see NAS on page 264 Delete backup images on OST logical storage units LSUs or delete the LSUs and s...

Страница 475: ...ecure File Shred Log displays details about the secure shred progress Click Hide to hide the log To cancel the secure shred process click Cancel The DXi reboots and resumes normal operation When the s...

Страница 476: ...tact Quantum Customer Support see Getting More Information or Help on page xxviii For information about performing a software upgrade refer to the DXi Series Software Upgrade Guide 6 67321 Reboot Shut...

Страница 477: ...on You must log on again after the system has rebooted Shutdown Shuts down the DXi8500 Reset from diagnostic state Only available when the node is in degraded mode Restarts the services on the node wi...

Страница 478: ...Chapter 10 DXi8500 Utilities Reboot Shutdown 448 Quantum DXi8500 User s Guide...

Страница 479: ...ental Specifications Note For hard drive specifications see the appropriate hard drive product manual Physical Characteristics The following tables provide dimensions and other physical characteristic...

Страница 480: ...idth side to side 23 75 inches 60 3 cm Depth front to back 40 75 inches 103 5 cm Note Without the doors installed the depth is two inches shorter or 38 75 inches 98 4 cm Height 78 inches 198 1 cm Weig...

Страница 481: ...cm Chassis depth 2TB drives 21 5 inches 54 6 cm 3TB drives 21 8 inches 55 2 cm Chassis height 2TB drives 5 3 inches 13 3 cm 3U each 3TB drives 3 4 inches 8 7 cm 2U each Weight 2TB drives 89 5 pounds 4...

Страница 482: ...hes 42 9 cm Chassis depth 24 inches 61 1 cm Chassis height 1 7 inches 4 3 cm Weight 21 pounds 9 5 kg RPS for Ethernet switch Chassis width 17 3 inches 43 9 cm Note The bezel is the same width as the u...

Страница 483: ...back With a fully configured system the maximum load per caster will not exceed 300 kg Depending on your needs the DXi8500 can be ordered and shipped in different configurations For detailed informat...

Страница 484: ...1 2 10 2 1 2 2 1 975 9 896 3 130 208 50U 1 1 1 2 10 3 1 2 2 2 065 4 936 8 140 224 53U 1 1 1 2 10 4 1 2 2 2 154 9 977 4 150 240 56U 1 1 1 2 10 5 1 2 2 2 244 4 1 018 0 160 256 59U 1 1 1 2 10 6 1 2 2 2...

Страница 485: ...Usable Capacity TB Nominal Capacity TB Required Rack Space Components Quantity Total Weight System Node Ethernet Switch Fibre Channel Switch Metadata Modules Array Modules Expansion Modules RPS for E...

Страница 486: ...TB 280 448 53U 1 1 1 2 10 4 1 2 2 2 189 9 993 2 300 480 56U 1 1 1 2 10 5 1 2 2 2 281 9 1 034 9 320 512 59U 1 1 1 2 10 6 1 2 2 2 373 9 1 076 6 Native Usable Capacity TB Nominal Capacity TB Required Rac...

Страница 487: ...able Capacity TB Nominal Capacity TB Required Rack Space Components Quantity Total Weight System Node Ethernet Switch Metadata Modules Array Modules Expansion Modules RPS for Ethernet Switch Racks Pal...

Страница 488: ...s with path to tape 4 Fibre Channel connections for VTL host or SAN connections and 2 Fibre Channel connections for Path to Tape connection 10 GbE Embedded 10 GbE PCI Optional 2 or 4 10 GbE Ethernet c...

Страница 489: ...ntum PX720 ATL M2500 ATL P1000 or ATL P7000 Tape drive command sets Quantum DLT S4 SDLT600 SDLT320 or DLT7000 Certance LTO 2 and LTO 3 IBM LTO 1 LTO 2 LTO 3 LTO 4 or LTO 5 HP LTO 1 LTO 2 LTO 3 LTO 4 o...

Страница 490: ...e creation Physical tape can be written in background over a dedicated Fibre Channel connection without using media server or backup SAN Function maintains barcode integrity between virtual and physic...

Страница 491: ...0 User s Guide 461 Table 35 Rack Power Specifications Location Total AC Line Cords For Each Rack Voltage Single Phase 50 60 hz Required Protective Service Delivered Power Connector Line Cord Amps Nort...

Страница 492: ...rent 220 Vac Total Secondary AC Current 220 Vac 20 2023 2 2 9 2 9 2 30 2388 2 2 10 9 10 9 40 2753 2 2 12 5 12 5 50 3325 2 2 15 1 15 1 60 3690 2 2 16 8 16 8 70 4055 2 2 18 4 18 4 80 4420 2 2 20 1 20 1...

Страница 493: ...ions Required Total Primary AC Current 220 Vac Total Secondary AC Current 220 Vac 20 1570 2 2 7 1 7 1 40 1948 2 2 8 9 8 9 60 2326 2 2 10 6 10 6 80 2703 2 2 12 3 12 3 100 3271 2 2 14 9 14 9 120 3649 2...

Страница 494: ...9 9 9 9 135 2387 2 2 10 8 10 8 165 2587 2 2 11 8 11 8 180 3154 2 2 14 3 14 3 210 3354 2 2 15 2 15 2 240 3554 2 2 16 2 16 2 270 3753 2 2 17 1 17 1 300 3953 2 2 18 0 18 0 330 4153 2 2 18 9 18 9 DXi8500...

Страница 495: ...rotection Environmental Specifications Table 40 provides various DXi8500 environmental specifications Table 40 Environmental Specifications Power Connector Types North America Each 30Amp power strip c...

Страница 496: ...0ft 0 to 3 048 m Shipping and storage 0 to 39 370ft 0 to 12 000 m Heat Operating 1TB drives 28 500 BTUs maximum configuration for 2 racks 2TB drives 24 297 BTUs maximum configuration for 2 racks 3TB d...

Страница 497: ...the operating temperature inside the rack enclosure does not exceed the maximum rated ambient temperature Do not restrict air flow to the DXi8500 components 35 C 95 F is the maximum temperature for t...

Страница 498: ...Appendix A DXi8500 System Specifications Environmental Specifications 468 Quantum DXi8500 User s Guide...

Страница 499: ...or information about troubleshooting the DXi8500 see the following sections DXi8500 Status and Problem Reporting General Troubleshooting Actions Common Problems and Solutions DXi8500 Status and Proble...

Страница 500: ...DXi8500 generates service tickets according to the following scenarios If the component associated with the problem does not have an open service ticket the DXi8500 opens a service ticket for the comp...

Страница 501: ...page see Hardware on page 224 Downloading a System Diagnostics File The System Diag File page allows you to generate and download a system diagnostics file This file contains the diagnostic logs for...

Страница 502: ...oes not power on Make sure the power cords are connected to a grounded electrical outlet and the power switches located on the back of the power supplies are on If the problem persists contact your Qu...

Страница 503: ...not operating Contact your Quantum Customer Support representative to arrange for service see Getting More Information or Help on page xxviii A hard drive is not responding Determine which drive has...

Страница 504: ...light on the switch or hub is not lit when a cable is connected to DXi8500 system Check to make sure the Ethernet cable is not a cross over cable Use only straight CAT 6 Ethernet cables Port on the hu...

Страница 505: ...the associated Ethernet port A Service ticket will be issued The possibility of errors exist data corruption will not occur Reconnect the cable as soon as possible It is not necessary to power the sy...

Страница 506: ...is paused a failure event is generated on the Replication Events page They system will continue the replication when you click Resume Replication was disabled while a replication was in process and t...

Страница 507: ...ns Quantum DXi8500 User s Guide 477 3 If a component reports a temperature problem verify that the associated fan is operating correctly If necessary contact Quantum customer support to replace the fa...

Страница 508: ...Appendix B Troubleshooting Common Problems and Solutions 478 Quantum DXi8500 User s Guide...

Страница 509: ...cordance with the instruction manual may cause harmful interference to radio communications Any changes or modifications made to this equipment may void the user s authority to operate this equipment...

Страница 510: ...Interference Causing Equipment Regulations Cet appareil num rique de la classe A respecte toutes les exigences du Regl ment sur le mat riel brouilleur du Canada CISPR 22 WARNING This is a Class A pro...

Страница 511: ...shipped to Canada use the CSA CERTIFIED power cord specified below for 100 120V operation Plug CapParallel blade with ground pin NEMA 5 15P configuration CordType SJT three 16 AWG 1 5 mm2 or 18 AWG 1...

Страница 512: ...tery is replaced by an incorrect type Dispose of used batteries according to the instructions Lithium may be considered a hazardous material Dispose of this battery in accordance with local state and...

Страница 513: ...atteria al litio Esiste un rischio di esplosione se la batteria viene sostituita con un modello non idoneo Lo smaltimento delle batterie usate deve essere disposto secondo quanto previsto dalla legge...

Страница 514: ...ctez tous les fils lectriques avant d effectuer des r parations Warnung Vor der Wartung alle Netzkabel abziehen Attenzione Prima di effettuare qualsiasi intervento di manutenzione scollegare tutti i c...

Страница 515: ...electrical and electronic equipment The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a m...

Страница 516: ...Appendix C Regulatory Statements 486 Quantum DXi8500 User s Guide Declaration of Conformity...

Страница 517: ...is large enough to hold one character C Compress A process of removing fine grained redundancy from data prior to storing or transmitting it The granularity may vary but generally compression deals w...

Страница 518: ...he system L LSU Logical Storage Unit A logical storage entity defined under the Symantec OpenStorage API N NAS Network Attached Storage is file level computer data storage connected to a computer netw...

Страница 519: ...Short for Simple Network Management Protocol a set of protocols for managing complex networks Sync ID When you configure a share for Directory File Based Replication you specify a Sync ID for the sha...

Страница 520: ...Glossary 490 Quantum DXi8500 User s Guide...

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