08
July 27, 09 K.Okada
A.Miyoshi I.Fujioka
Refer to Revision Record on page 2.
TITLE
fi-6140/fi-6240/fi-6130/fi-6230/fi-614PR
Maintenance Manual
07
Nov.12, 08 K.Okada
T.Anzai
I.Fujioka
Refer to Revision Record on page 2.
CUST.
06
Mar.10, 08 K.Okada
T.Anzai
I.Fujioka
Refer to Revision Record on page 2.
DRAW
No.
P1PA03540-B0XX/6
Rev. DATE DESIGN CHECK APPR. DESCRIPTION
Design
July 27, 2007
K.Okada
CHECK
K.Okada
APPR.
T.Anzai
PFU LIMITED
Page
49
/
257
Section 4-3
4-3 Troubleshooting
When a temporary error or an alarm occurs, find the troubleshooting procedure from the list in this section and go to the related
section for maintenance. Before starting the troubleshooting, get the following information from your customer to understand
whether the error is scanner-related or system-related.
•
Is the scanner operated correctly?
•
Are the fault symptoms reproducible or persistent?
(Check if the target scanner causes the same error under other systems.)
Following lists the case of troubleshooting described later in this section.
[Scanner Section]
Error
category
Error description
Related
section
Error Recovery Guide message
02
Scanner is not turned ON. (Display of the operator
panel goes out)
4-3-1 ---
Scanning does not start.
4-3-2
---
Device
Scanned image is distorted.
4-3-3
---
Resolution is not satisfactory or tone error is too large.
4-3-4
---
Too much jitter on scanned image with FB scanning
4-3-5
---
Scanned image is misaligned with FB scanning
4-3-6
---
Scan magnification factor abnormal with FB scanning
4-3-7
---
Too much jitter on scanned image with ADF scanning
4-3-8
---
Scanned image is misaligned with ADF scanning
4-3-9
---
Scan magnification factor abnormal with ADF scanning
4-3-10
---
Vertical streaks appear in scanned image
4-3-11
---
Image
When calibrating white level of scanned image
4-3-12
---
Frequent “J0: Paper jam error” 06
4-3-41
Stopped Scanning to prevent paper damage
038001 51 06
Frequent “J1: Paper jam error” at scanner section
4-3-13
Document jam 038001 31
038001 50
Frequent “J2: Multi feed error”
4-3-14
Multifeed Detected (Length) 038007 56
Multifeed Detected (Overlap) 038007 55
Error detection of “U4: Scanner cover open”
4-3-15
ADF cover opened 038002 40
Temporary
error
Error detection of “No paper on the ADF paper chute
(Chuter Unit)”
4-3-16
No Document in Hopper 038003 20
Frequent “U0: Shipping lock error”
Shipping lock malfunction 048005 10
Frequent “E0: Carrier drive alarm”
4-3-17
Flatbed motor malfunction 048005 87
“E1: Optical alarm (FB)”
Optical error (Flatbed) 048006 7E
“E2: Optical alarm (ADF front)”
Optical error (ADF Front) 048006 74
“E3: Optical alarm (ADF back)”
4-3-18
Optical error (ADF Back) 048006 75
“E6: Operator panel alarm”
4-3-19
---
“E7: EEPROM alarm”
4-3-20
EEPROM error 044400 D2
“E8: SCSI alarm”
4-3-21
---
“E9: Image memory alarm”
4-3-22
Memory malfunction 044400 E4
“F4: Background changeover unit alarm”
4-3-23
Background changeover unit failure
048005 C2 (Front)
Background changeover unit failure
048005 C3 (Back)
“C0: LSI alarm”
4-3-24
LSI malfunction 044400 nn
“H0: Motor alarm”
“H8: Motor alarm”
4-3-25
Fuse for ADF motor blown 048004 nn
“H7: Lamp alarm”
4-3-26
Lamp fuse malfunction 048003 84
“L6: US sensor alarm”
4-3-27
Sensor malfunction 044400 nn
“F: ROM sum check alarm”
4-3-28
---
Scanner
alarm
Driver error
4-3-29
---