7.4
TROUBLESHOOTING GUIDE
162
SYSTEM MAINTENANCE AND TROUBLESHOOTING
7.4 TROUBLESHOOTING GUIDE
Table 36
PROBLEM
PROBABLE CAUSE
POSSIBLE SOLUTION
The VPS does not operate.
•
Bad printed circuit board.
•
Bad connection with PBX.
•
Card was inserted into the
wrong slot.
•
Incomplete card insertion.
•
Change the printed circuit
board.
•
If the phone works properly
when the SLT is connected
instead of the VPS, change the
Port card. If the phone still fails
to work properly, check the
connection between the VPS
and PBX.
•
Insert the card firmly into the
normal card slot.
•
Insert the card firmly into the
back board.
Dialing is not registered.
•
A pulse phone is being used by
mistake.
•
Improper setting of integration
mode.
•
Change to a touch tone phone.
•
Adjust the integration mode
properly between the VPS and
your PBX.
Line disconnection occurs
while transferring an outside
call.
Outside calls cannot be
transferred.
•
Improper setting of the
sequence.
•
Improper setting of the
hooking time.
•
Improper setting of the CPC
signal.
•
Adjust the transfer sequence to
that of the connected PBX and
reset.
•
Adjust the hooking time to that
of the connected PBX and reset.
•
Adjust the CPC signal to that of
the connected PBX and reset.
Unable to make outside calls. •
Improper setting of the outside
call dial mode.
•
Improper setting of the outside
call dial procedure.
•
Reset the outside call dial mode
(tone/pulse) properly.
•
Reset the outside line access
sequence of the connected
PBX.
Unable to call an extension. •
Improper setting of extension
numbering plan.
•
Adjust the extension numbering
plan properly.
Unable to access the
mailbox.
•
Improper setting of the number
of digits in the mailbox
number.
•
Readjust the number of digits in
the mailbox number.
Содержание KX-TVS75
Страница 2: ...2...
Страница 13: ...VOICE PROCESSING SYSTEM OVERVIEW 13 Section 1 VOICE PROCESSING SYSTEM OVERVIEW...
Страница 26: ...1 3 SYSTEM BASICS 26 VOICE PROCESSING SYSTEM OVERVIEW Table 6 CO Lines Port 1 4 1 5 8 2...
Страница 30: ...1 4 DIGITAL INTEGRATION 30 VOICE PROCESSING SYSTEM OVERVIEW...
Страница 31: ...INSTALLATION 31 Section 2 INSTALLATION...
Страница 41: ...2 4 INSTALLING PORT EXPANSION CARD KX TVS100 KX TVS200 INSTALLATION 41 SLOT 3 SLOT 2 SLOT 1 Guide Rail TVS204...
Страница 74: ...3 3 CONNECTING THE VPS WITH PANASONIC KX T SERIES PBXs 74 INTEGRATING THE VPS WITH PANASONIC KX T PHONE SYSTEMS...
Страница 97: ...CUSTOMIZING THE SYSTEM 97 Section 5 CUSTOMIZING THE SYSTEM...
Страница 127: ...FINAL SETUP 127 Section 6 FINAL SETUP...
Страница 135: ...SYSTEM MAINTENANCE AND TROUBLESHOOTING 135 Section 7 SYSTEM MAINTENANCE AND TROUBLESHOOTING...
Страница 166: ...7 5 SPECIFICATIONS 166 SYSTEM MAINTENANCE AND TROUBLESHOOTING...
Страница 167: ...SYSTEM FEATURES 167 Appendix A SYSTEM FEATURES...
Страница 188: ...A1 SYSTEM FEATURES 188 SYSTEM FEATURES...
Страница 189: ...SYSTEM ADMINISTRATION 189 Appendix B SYSTEM ADMINISTRATION...
Страница 247: ...SYSTEM MANAGER S GUIDE 247 Appendix C SYSTEM MANAGER S GUIDE...
Страница 261: ...MESSAGE MANAGER S GUIDE 261 Appendix D MESSAGE MANAGER S GUIDE...
Страница 302: ...D7 LIST OF MODIFIABLE PROMPTS 302 MESSAGE MANAGER S GUIDE...
Страница 312: ...312 Glossary...
Страница 313: ...Index 313 INDEX...