1.1
WHAT THE VPS CAN AND CANNOT DO
14
VOICE PROCESSING SYSTEM OVERVIEW
1.1 WHAT THE VPS CAN AND CANNOT DO
1.1.1 Why Voice Processing?
The VPS handles incoming and outgoing calls. When a call comes in, it answers, forwards to
appropriate extensions, takes and stores messages, and notifies subscribers when messages are
left. Subscribers may send and transfer messages to other subscribers within the system. The
VPS is easy to use, helping callers through the system with step-by-step voice prompts.
Unlike handwritten messages or those left with answering services, VPS messages are
confidential; they are stored in a mailbox and retrieved only with the subscriber's password.
Other advantages of the VPS are clarity and accuracy, which are commonly lacking with
written messages. The messages come directly from the caller, in the caller's own voice. To
further ensure accuracy, the system allows the sender to correct or change messages before
saving them. Messages can be erased, transferred, or saved for future reference by the recipient.
1.1.2 Basic Operations
Greeting Callers:
Callers are greeted by a prerecorded message that includes directions for leaving and editing
messages. The VPS can list single-digit numbers for each available extension, mailbox, or
department. Callers who know the extension of the person they wish to reach may dial the
extension number at any time. Callers with rotary phones are transferred to a pre-programmed
destination (which is often an operator or the General Delivery Mailbox) to leave a message.
Sending Messages:
Callers can review and edit messages before leaving them in a mailbox. Subscribers can send
messages to an individual or to several mailboxes at once. The message sender can then verify
that the other subscriber has received the message.
Receiving Messages:
Subscribers can choose from several different message notification methods. They can be
notified by: message waiting lamp, beeper, or a call from the system to another line. System
programming determines whether a subscriber will be notified each time that a message is left.
(Subscribers can choose to be notified of messages differently depending on the time of day.)
Mailbox parameters determine maximum length and accommodate 5-100 messages. If the
system is connected using Digital Integration, subscribers can press a button to record
conversations in their own mailboxes or other subscribers' mailboxes while talking on the
phone. Digital Integration also allows subscribers to screen messages as they are being left or
pick up if they choose to take the call.
Содержание KX-TVS75
Страница 2: ...2...
Страница 13: ...VOICE PROCESSING SYSTEM OVERVIEW 13 Section 1 VOICE PROCESSING SYSTEM OVERVIEW...
Страница 26: ...1 3 SYSTEM BASICS 26 VOICE PROCESSING SYSTEM OVERVIEW Table 6 CO Lines Port 1 4 1 5 8 2...
Страница 30: ...1 4 DIGITAL INTEGRATION 30 VOICE PROCESSING SYSTEM OVERVIEW...
Страница 31: ...INSTALLATION 31 Section 2 INSTALLATION...
Страница 41: ...2 4 INSTALLING PORT EXPANSION CARD KX TVS100 KX TVS200 INSTALLATION 41 SLOT 3 SLOT 2 SLOT 1 Guide Rail TVS204...
Страница 74: ...3 3 CONNECTING THE VPS WITH PANASONIC KX T SERIES PBXs 74 INTEGRATING THE VPS WITH PANASONIC KX T PHONE SYSTEMS...
Страница 97: ...CUSTOMIZING THE SYSTEM 97 Section 5 CUSTOMIZING THE SYSTEM...
Страница 127: ...FINAL SETUP 127 Section 6 FINAL SETUP...
Страница 135: ...SYSTEM MAINTENANCE AND TROUBLESHOOTING 135 Section 7 SYSTEM MAINTENANCE AND TROUBLESHOOTING...
Страница 166: ...7 5 SPECIFICATIONS 166 SYSTEM MAINTENANCE AND TROUBLESHOOTING...
Страница 167: ...SYSTEM FEATURES 167 Appendix A SYSTEM FEATURES...
Страница 188: ...A1 SYSTEM FEATURES 188 SYSTEM FEATURES...
Страница 189: ...SYSTEM ADMINISTRATION 189 Appendix B SYSTEM ADMINISTRATION...
Страница 247: ...SYSTEM MANAGER S GUIDE 247 Appendix C SYSTEM MANAGER S GUIDE...
Страница 261: ...MESSAGE MANAGER S GUIDE 261 Appendix D MESSAGE MANAGER S GUIDE...
Страница 302: ...D7 LIST OF MODIFIABLE PROMPTS 302 MESSAGE MANAGER S GUIDE...
Страница 312: ...312 Glossary...
Страница 313: ...Index 313 INDEX...