5.2
PORT SETTING OPTIONS
116
CUSTOMIZING THE SYSTEM
Callers can access Automated Attendant Service by:
•
Automated Attendant Port - This service can be programmed independently of any or
all ports of the VPS. Callers reaching these ports access Automated Attendant service.
•
Service Access Command - A caller can switch to Automated Attendant service by
dialing [#8] during a call.
•
Custom Service - The call transfer service can be assigned to a keypad digit within a
Custom Service. After pressing this key, the caller enters Automated Attendant Service.
5.2.11 Department Dialing Service
Callers can access extensions by pressing a key 1 through 9 (one-touch dialing). As a guide for
the caller, the Message Manager should record the Department Dialing Menu — for example,
"Thank you for calling. For overseas travel, press 1. For domestic travel, press 2. For group
travel, press 3."
5.2.12 Operator Service
This service (when enabled) can be accessed via:
•
Voice Mail - Rotary Telephone Service allows rotary callers to reach the General
Delivery Mailbox or Operator Service.
•
Automated Attendant - Dial 0 and your call will go to Operator Service.
•
Custom Service - The Operator Service can be assigned to a keypad digit within a
Custom Service; after pressing this key, the caller enters Operator Service. Operator
Service can also be the destination of "no-DTMF-input".
Operator Service offers callers many chances to reach a human operator. Operator Service can
be structured as a cascade so that if Operator 1 cannot take the call, it goes to Operator 2. If that
fails, the call goes to Operator 3. If that fails, the caller can record a message. At each stage,
there are other options for busy cases and no-answer cases. Operator Service can be
programmed differently for day and night mode. Each operator can be assigned a mailbox for
message-taking.
Содержание KX-TVS75
Страница 2: ...2...
Страница 13: ...VOICE PROCESSING SYSTEM OVERVIEW 13 Section 1 VOICE PROCESSING SYSTEM OVERVIEW...
Страница 26: ...1 3 SYSTEM BASICS 26 VOICE PROCESSING SYSTEM OVERVIEW Table 6 CO Lines Port 1 4 1 5 8 2...
Страница 30: ...1 4 DIGITAL INTEGRATION 30 VOICE PROCESSING SYSTEM OVERVIEW...
Страница 31: ...INSTALLATION 31 Section 2 INSTALLATION...
Страница 41: ...2 4 INSTALLING PORT EXPANSION CARD KX TVS100 KX TVS200 INSTALLATION 41 SLOT 3 SLOT 2 SLOT 1 Guide Rail TVS204...
Страница 74: ...3 3 CONNECTING THE VPS WITH PANASONIC KX T SERIES PBXs 74 INTEGRATING THE VPS WITH PANASONIC KX T PHONE SYSTEMS...
Страница 97: ...CUSTOMIZING THE SYSTEM 97 Section 5 CUSTOMIZING THE SYSTEM...
Страница 127: ...FINAL SETUP 127 Section 6 FINAL SETUP...
Страница 135: ...SYSTEM MAINTENANCE AND TROUBLESHOOTING 135 Section 7 SYSTEM MAINTENANCE AND TROUBLESHOOTING...
Страница 166: ...7 5 SPECIFICATIONS 166 SYSTEM MAINTENANCE AND TROUBLESHOOTING...
Страница 167: ...SYSTEM FEATURES 167 Appendix A SYSTEM FEATURES...
Страница 188: ...A1 SYSTEM FEATURES 188 SYSTEM FEATURES...
Страница 189: ...SYSTEM ADMINISTRATION 189 Appendix B SYSTEM ADMINISTRATION...
Страница 247: ...SYSTEM MANAGER S GUIDE 247 Appendix C SYSTEM MANAGER S GUIDE...
Страница 261: ...MESSAGE MANAGER S GUIDE 261 Appendix D MESSAGE MANAGER S GUIDE...
Страница 302: ...D7 LIST OF MODIFIABLE PROMPTS 302 MESSAGE MANAGER S GUIDE...
Страница 312: ...312 Glossary...
Страница 313: ...Index 313 INDEX...