5.2
PORT SETTING OPTIONS
CUSTOMIZING THE SYSTEM
107
5.2 PORT SETTING OPTIONS
Design each system to suit the needs of the customer. You should be familiar with all options
for port assignment so that customers get exactly what they need and expect. Each port can be
assigned as Voice Mail, Interview Service, Automated Attendant, or Custom Service. Custom
Service is the most flexible of all the services because it allows access to the other services by
pressing one key.
We recommend programming all ports as Custom Service for caller
convenience.
5.2.1 Custom Service Setting Example
Custom Service incorporates all features of the Automated Attendant and Voice Mail. Custom
Service offers callers a menu of single digits that they may use to reach the desired location
quickly and easily.
Sample Company Greeting 1
"Thank you for calling the ABC company."(Company greeting should be short!)
Sample Custom Service Message
"If you know the extension number of the person you are calling, you can dial it at any time.
For a list of extensions, Press [1]; to reach the sales department, Press [2]; to reach the service
department, Press [3]; if you would like to place an order, Press [4]; all other callers, please
wait and an operator will be right with you."
Sample Custom Service Tree
Create a tree to design a route leading callers to the desired extension, mailbox, or next menu.
This tree should include all available caller options and cannot be deeper than 8 layers. Discuss
available options with the customer before programming the system.
Company Greeting
Custom Service
100
Main Greeting
all ports day
Custom 2
Extension List
Custom 3
Extension List
New Cars
Used Cars
Transfer
to Service
Transfer
to Orders
Содержание KX-TVS75
Страница 2: ...2...
Страница 13: ...VOICE PROCESSING SYSTEM OVERVIEW 13 Section 1 VOICE PROCESSING SYSTEM OVERVIEW...
Страница 26: ...1 3 SYSTEM BASICS 26 VOICE PROCESSING SYSTEM OVERVIEW Table 6 CO Lines Port 1 4 1 5 8 2...
Страница 30: ...1 4 DIGITAL INTEGRATION 30 VOICE PROCESSING SYSTEM OVERVIEW...
Страница 31: ...INSTALLATION 31 Section 2 INSTALLATION...
Страница 41: ...2 4 INSTALLING PORT EXPANSION CARD KX TVS100 KX TVS200 INSTALLATION 41 SLOT 3 SLOT 2 SLOT 1 Guide Rail TVS204...
Страница 74: ...3 3 CONNECTING THE VPS WITH PANASONIC KX T SERIES PBXs 74 INTEGRATING THE VPS WITH PANASONIC KX T PHONE SYSTEMS...
Страница 97: ...CUSTOMIZING THE SYSTEM 97 Section 5 CUSTOMIZING THE SYSTEM...
Страница 127: ...FINAL SETUP 127 Section 6 FINAL SETUP...
Страница 135: ...SYSTEM MAINTENANCE AND TROUBLESHOOTING 135 Section 7 SYSTEM MAINTENANCE AND TROUBLESHOOTING...
Страница 166: ...7 5 SPECIFICATIONS 166 SYSTEM MAINTENANCE AND TROUBLESHOOTING...
Страница 167: ...SYSTEM FEATURES 167 Appendix A SYSTEM FEATURES...
Страница 188: ...A1 SYSTEM FEATURES 188 SYSTEM FEATURES...
Страница 189: ...SYSTEM ADMINISTRATION 189 Appendix B SYSTEM ADMINISTRATION...
Страница 247: ...SYSTEM MANAGER S GUIDE 247 Appendix C SYSTEM MANAGER S GUIDE...
Страница 261: ...MESSAGE MANAGER S GUIDE 261 Appendix D MESSAGE MANAGER S GUIDE...
Страница 302: ...D7 LIST OF MODIFIABLE PROMPTS 302 MESSAGE MANAGER S GUIDE...
Страница 312: ...312 Glossary...
Страница 313: ...Index 313 INDEX...