5.6
TRAINING THE SUBSCRIBER
126
CUSTOMIZING THE SYSTEM
5.6 TRAINING THE SUBSCRIBER
The System Administrator should explain the basic functions of the VPS to all the subscribers.
He should explain which service (Voice Mail service, Automated Attendant service, Interview
service, or a Custom service) will play during the day, and what service will play during night.
He should explain that outside callers are called "non-subscribers" because they do not have a
mailbox. VPS guidance prompts will assist non-subscribers in reaching the extension or
mailbox they need. He should explain the responsibilities of the System Administrator, the
Message Manager, and the System Manager — and how each can be contacted (phone number,
mailbox number, or email address, or all three).
The System Administrator should also explain the special privileges of VPS subscribers.
Subscribers can call from any DTMF telephone in the world and get their messages. To check
messages (or change mailbox parameters) from an outside phone, do the following:
As soon as the VPS plays a guidance message,
Press
code
[# 6 ]
and then
the mailbox
number
. For example, a subscriber who has extension 115 and mailbox 115 would press
code [# 6 115]. If the subscriber has a password enabled, the password must be entered.
If the subscriber forgets his password, he should contact either the System Administrator or the
System Manager. Either one can clear the password so that the subscriber can establish a new
password.
Explain the purpose of the General Delivery Mailbox. The Message Manager will periodically
check it, and forward the contents to the appropriate subscriber.
Explain the purpose of the System Group Distribution Lists. They can be created by the System
Administrator to facilitate the distribution of messages to several subscribers. In particular,
senior staff members ought to know how to take advantage of System Group Distribution Lists.
Twenty lists can be created, with 20 mailboxes in each list.
Finally, if Custom Service menus are used, subscribers should be encouraged to listen to these
menus often and make suggestions for improvement. Custom service is a very powerful feature
of the Panasonic VPS. Make the most of this feature.
Содержание KX-TVS75
Страница 2: ...2...
Страница 13: ...VOICE PROCESSING SYSTEM OVERVIEW 13 Section 1 VOICE PROCESSING SYSTEM OVERVIEW...
Страница 26: ...1 3 SYSTEM BASICS 26 VOICE PROCESSING SYSTEM OVERVIEW Table 6 CO Lines Port 1 4 1 5 8 2...
Страница 30: ...1 4 DIGITAL INTEGRATION 30 VOICE PROCESSING SYSTEM OVERVIEW...
Страница 31: ...INSTALLATION 31 Section 2 INSTALLATION...
Страница 41: ...2 4 INSTALLING PORT EXPANSION CARD KX TVS100 KX TVS200 INSTALLATION 41 SLOT 3 SLOT 2 SLOT 1 Guide Rail TVS204...
Страница 74: ...3 3 CONNECTING THE VPS WITH PANASONIC KX T SERIES PBXs 74 INTEGRATING THE VPS WITH PANASONIC KX T PHONE SYSTEMS...
Страница 97: ...CUSTOMIZING THE SYSTEM 97 Section 5 CUSTOMIZING THE SYSTEM...
Страница 127: ...FINAL SETUP 127 Section 6 FINAL SETUP...
Страница 135: ...SYSTEM MAINTENANCE AND TROUBLESHOOTING 135 Section 7 SYSTEM MAINTENANCE AND TROUBLESHOOTING...
Страница 166: ...7 5 SPECIFICATIONS 166 SYSTEM MAINTENANCE AND TROUBLESHOOTING...
Страница 167: ...SYSTEM FEATURES 167 Appendix A SYSTEM FEATURES...
Страница 188: ...A1 SYSTEM FEATURES 188 SYSTEM FEATURES...
Страница 189: ...SYSTEM ADMINISTRATION 189 Appendix B SYSTEM ADMINISTRATION...
Страница 247: ...SYSTEM MANAGER S GUIDE 247 Appendix C SYSTEM MANAGER S GUIDE...
Страница 261: ...MESSAGE MANAGER S GUIDE 261 Appendix D MESSAGE MANAGER S GUIDE...
Страница 302: ...D7 LIST OF MODIFIABLE PROMPTS 302 MESSAGE MANAGER S GUIDE...
Страница 312: ...312 Glossary...
Страница 313: ...Index 313 INDEX...