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16
Troubleshooting the BL-WV10A
[For assistance, please call: 1-800-272-7033]
155
16.8 Connectivity
16.9 Indicators on the BL-WV10A
Issue
Causes and Solutions
You cannot connect to a
camera after registering it
for the MAC address filter.
To register MAC address filtering for a wireless-
compatible camera, register both MAC addresses
assigned to the camera (the MAC addresses for the
camera’s wired interface and its wireless interface).
Refer to the Operating Instructions included with your
camera for information on confirming the camera’s
MAC addresses.
Issue
Causes and Solutions
After turning the power on,
the indicator is either solid
amber or flashing amber.
The Ethernet cable is not correctly connected.
•
Re-connect the Ethernet cable.
The router is not working properly.
•
Check the router.
You are attempting to connect a BL-C30A in wired
mode but the wired/wireless switch is set to
wireless, or you are attempting to work in a
wireless mode and the wired/wireless switch is
set to wired.
•
Set the switch to the appropriate setting.
The wireless settings are different for the router
and the BL-WV10A. (for wireless cameras)
•
Re-perform Quick Setup.
The indicator continues to
flash green.
The Quick Setup settings are incomplete.
•
Re-perform Quick Setup.
The indicator continues to
flash red.
There is something wrong with a camera.
•
Contact your dealer.
The indicator is red.
Privacy Mode is turned on.
•
Either press the PRIVACY button on the front
of the camera or turn off Privacy Mode (see
page 111).
The indicator does not
turn green when using the
wireless LAN.
The signal is bad. (for wireless cameras)
•
Change the camera location, remove any
potential obstructions and try the connection
again.