20. FAX ERROR
Field Service Ver. 1.1 May 2011
328
TROUBLESHOOTING
(21) Error code: 00AF
(22) Error code: 00B1
(23) Error code: 00B2
(24) Error code: 00B3
(25) Error code: 00B4
Definition
Modem can not enter into control channel after TX side sending out RCP signal for
V.34.
Solution
1.
Check the line condition whether is too noisy, if necessary, please replace a new
telephone line or contact your telecom service provider.
2.
Boost the machine TX level. <*1>
3.
Change the machine TX speed to V.17, then resend again.
4.
Print out the protocol report, and provide it to technical center, ask for analyzing
the information.
Definition
Can not finish V.8 procedure or detect V.21 signal after ANSam signal within 35 sec-
onds.
Solution
1.
Check the line condition whether is too noisy, if necessary, please replace a new
telephone line or contact your telecom service provider.
2.
Boost the machine TX level. <*1>
3.
Change the machine TX speed to V.17, then resend again.
4.
Print out the protocol report, and provide it to technical center, ask for analyzing
the information.
Definition
Can not detect phase 2 signal after our side sending CJ signal within 30 seconds.
Solution
1.
Check the line condition whether is too noisy, if necessary, please replace a new
telephone line or contact your telecom service provider.
2.
Boost the machine TX level. <*1>
3.
Change the machine TX speed to V.17, then resend again.
4.
Print out the protocol report, and provide it to technical center, ask for analyzing
the information.
Definition
Can not detect correct V.21 or JM signal after sending CM signal.
Solution
1.
Check the line condition whether is too noisy, if necessary, please replace a new
telephone line or contact your telecom service provider.
2.
Boost the machine TX level. <*1>
3.
Change the machine TX speed to V.17, then resend again.
4.
Print out the protocol report, and provide it to technical center, ask for analyzing
the information.
Definition
Can not detect correct phase 2 signal within 25 second after CM/JM signal
exchange.
Solution
1.
Check the line condition whether is too noisy, if necessary, please replace a new
telephone line or contact your telecom service provider.
2.
Boost the machine TX level. <*1>
3.
Change the machine TX speed to V.17, then resend again.
4.
Print out the protocol report, and provide it to technical center, ask for analyzing
the information.
d-Color MF2400
Содержание PF-P09
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