Olivetti PF-P09, Руководство по обслуживанию

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20. FAX ERROR Field Service Ver. 1.1 May 2011
316
TROUBLESHOOTING
(6) Error code: 0017
(7) Error code: 0018
(8) Error code: 0019
(9) Error code: 001A
(10) Error code: 001D
(11) Error code: 0020
(12) Error code: 0021
Definition Can not receive any response from remote side after sending type of xxx_EOM sig-
nal.
Solution 1. Ask sender resend the FAX again.
2. Check the line condition whether is too noisy, if necessary, please replace a new
telephone line or contact your telecom service provider.
3. Boost the TX level of sender's machine.
4. Boost the machine TX level. <*1>
Definition Can not detect energy within 6 sec. after sending FTT command.
Solution 1. Ask sender resend the FAX again.
2. Check the line condition whether is too noisy, if necessary, please replace a new
telephone line or contact your telecom service provider.
3. Boost the TX level of sender's machine.
4. Boost the machine TX level. <*1>
Definition Received DCN signal after sending CFR signal.
Solution 1. Ask sender resend the FAX again.
2. Print out the protocol report, and provide it to technical center, ask for analyzing
the information.
Definition No energy on line over 6 sec. within phase C before any corrected ECM frame.
Solution 1. Ask sender resend the FAX again.
2. Check the line condition whether is too noisy, if necessary, please replace a new
telephone line or contact your telecom service provider.
3. Change the machine setting to ECM OFF, and then resend again.
4. Boost the TX level of sender's machine.
Definition Detect flag but nothing after CFR.
Solution 1. Ask sender resend the FAX again.
2. Check the line condition whether is too noisy, if necessary, please replace a new
telephone line or contact your telecom service provider.
3. Boost the TX level of sender's machine.
Definition Can not correct frame within 6 sec. or in no-ECM mode, one decoding line over 6
sec.
Solution 1. Ask sender resend the FAX again.
2. Check the line condition whether is too noisy, if necessary, please replace a new
telephone line or contact your telecom service provider.
3. Boost the TX level of sender's machine.
Definition File full.
Solution 1. Print out the receiving data which was stored in the FAX memory or delete the
unnecessary data.
2. Execute MEMORY CLEAR.
3. Reboot the machine.
d-Color MF2400