20. FAX ERROR
Field Service Ver. 1.1 May 2011
322
TROUBLESHOOTING
(43) Error code: 0057
(44) Error code: 0058
(45) Error code: 005A
(46) Error code: 005B
(47) Error code: 005C
(48) Error code: 005D
Definition
Can not detect image signal within 6 seconds after sending CFR.
Solution
1.
Check the line condition whether is too noisy, if necessary, please replace a new
telephone line or contact your telecom service provider.
2.
Change the machine setting to ECM OFF, and then ask sender resend again.
3.
Print out the protocol report, and provide it to technical center, ask for analyzing
the information.
Definition
Can not detect image signal within 6 seconds after modem enter to primary phase in
V.34.
Solution
1.
Check the line condition whether is too noisy, if necessary, please replace a new
telephone line or contact your telecom service provider.
2.
Change the machine RX speed to V.17, and then ask sender resend again.
3.
Change the machine setting to ECM OFF, and then ask sender resend again.
4.
Print out the protocol report, and provide it to technical center, ask for analyzing
the information.
Definition
Modem can not detect any correct ECM frame within 3 minutes in phase C.
Solution
1.
Check the line condition whether is too noisy, if necessary, please replace a new
telephone line or contact your telecom service provider.
2.
Change the machine setting to ECM OFF, and then ask sender resend again.
3.
Print out the protocol report, and provide it to technical center, ask for analyzing
the information.
Definition
Can not detect phase 5 signal after primary channel within 6 seconds.
Solution
1.
Check the line condition whether is too noisy, if necessary, please replace a new
telephone line or contact your telecom service provider.
2.
Print out the protocol report, and provide it to technical center, ask for analyzing
the information.
Definition
Detect busy tone within control channel after phase C.
Solution
1.
Ask sender resend the FAX again.
2.
Check the line condition whether is too noisy, if necessary, please replace a new
telephone line or contact your telecom service provider.
3.
Print out the protocol report, and provide it to technical center, ask for analyzing
the information.
Definition
Modem can not detect any correct ECM frame within 12 sec. in phase C.
Solution
1.
Ask sender resend the FAX again.
2.
Check the line condition whether is too noisy, if necessary, please replace a new
telephone line or contact your telecom service provider.
3.
Change the machine setting to ECM OFF, and then ask sender resend again.
4.
Print out the protocol report, and provide it to technical center, ask for analyzing
the information.
d-Color MF2400
Содержание PF-P09
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