20. FAX ERROR
Field Service Ver. 1.1 May 2011
308
TROUBLESHOOTING
20.1.3
Dialing connection problem
• To explain the solution when dialing connection has problems.
A0FDF4E515DA
Can not hear any voice, when
pick up the phone.
After dialing, can not hear the
ring back tone.
After press down “On hook”
key, it is hard to hear the voice
from receiver/sender.
Cause
Action
The phone line cable connects incorrectly with
machine.
Make sure the phone line connects to the “TEL”
jack of machine.
Cause
Action
The phone line cable from wall jack to machine
connects incorrectly.
Make sure the phone line cable from wall jack to
machine connects to the “LINE” jack of machine.
Cause
Action
The telephone network system does n
ot
support
the selected dialing type.
Set correct dialing type (DTMF/PULSE) in the
machine.
The ringing volume of
phone is too low (loud).
Cause
Action
The ringing volume of the phone is set too low (loud).
Adjust the ringing volume of connected phone.
Cause
Action
The volume of line monitor is too low.
Increase the volume of line monitor.
( “UTILITY”
→
“ADMIN. MANAGEMENT”
→
“COMM. SETTING”
→
“LINE MONITOR” )
d-Color MF2400
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