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138 Chapter 9 Error Handling and Troubleshooting
How To Improve Quality When Banding Occurs
How To Improve Quality When Banding Occurs
Introduction
Banding can occur in an image for a number of reasons. Typically it occurs due to
neighboring nozzles that do not fire or multiple nozzles that fire with poor
directionality. This can occur if the printer sits idle for an extended period of time
(e.g., overnight or longer), or if debris has been picked up from the media or table by
a printhead. If this happens, perform the Printhead Maintenance procedure to clear
the affected printheads Printhead Maintenance. If banding is evident, print a nozzle
check to identify which nozzles of a particular print head are not firing How to Print
a Nozzle Check. After you perform the printhead maintenance, print another nozzle
check to confirm whether the problem has been fixed.
If a print shows banding and a nozzle check print shows more than three separate
nozzles out or two or more adjacent nozzles out, the following procedures for
recovering clogged nozzles is recommended to improve image quality.
Note: Keep the table surface clean and ensure the media is clean and free of dust to
help reduce banding. Use an anti-static brush, if necessary. Also use a micrometer
to accurately measure the media thickness so the proper printhead gap between the
printhead and the media is used. If the printhead gap is less than it should be, there
is a greater probability of picking up debris on the printheads
Recovering Clogged Nozzles
When banding appears in an image and nozzle dropouts appear in the Nozzle Check
print, we recommend that printhead maintenance is performed. In some cases it may
be beneficial to print an image file after maintenance, to exercise the firing of the
nozzles, then run the Nozzle Check again.
If some nozzles are still out, perform a purge of only the printheads with nozzles out.
To do this, close the ink valves of the colors that don't require a purge, then purge to
remove excess inks.
If dropouts still persist, you can also swab the printheads Swab Printheads.