Nortel Contact Center Manager, Руководство по установке и обслуживанию

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664 Contact Center Multimedia/Outbound
Migrating Contact Center 6.0 to a new server Standard 7.16
9 If you want to back up the e-mail attachment folders, in the Attachments
box, browse to X:\ folder name on the network share . If you are backing
up the database to a mapped network folder, you must back up the
attachments to the same location.
Note: You can only back up your e-mail attachments to a mapped network
drive. Be sure that your network drive contains enough space.
If you do not want to back up your e-mail attachment folders, select the
check box
Do not Backup E-mail Attachments , and then skip to step 11.
10 In the E-mail Attachments Source Location box, ensure that the location
matches the e-mail attachment folders on your Multimedia server. Click
Browse to change the path to the e-mail attachment folders.
11 Click Backup Now .
Result: A reminder box appears to remind you of what you are currently
backing up.
12 Click OK to begin the backup.
Result: After the backup is complete, a dialog box appears displaying the
contents of the backup.txt log file.
If the backup of the Multimedia database is successful, you see Backup
complete. If the backup of e-mail attachments is successful, you see a
number of files copied.
If the Backup failed message appears in the backup.txt file, the Multimedia
database is not backed up. If this occurs, ensure the backup locations are
correct, and the network share or tape is available, has sufficient
permissions, and is not full.
If the 0 files copied message appears in the backup.txt file, the e-mail
attachments are not backed up. If this occurs, ensure the folders to be
backed up are correct, the backup locations are correct, and the network
share or tape is available, has sufficient permissions, and is not full.
13 Click Close .
14 After you make a correction, back up the database and attachment folders
again.
15 Close the Administrator application.