Nortel Contact Center Manager, Руководство по установке и обслуживанию

Страница: 148 / 1618

148 Contact Center Multimedia/Outbound
Installing the Multimedia/Outbound server Standard 7.16
Importing sample scripts
When you install Contact Center Manager Administration, the system
automatically installs the sample scripts in the following folder on Contact
Center Manager Administration server:
C:\Program Files\Nortel Networks\WClient\Server\SampleScripts where C: is
the drive on which you installed Contact Center Manager Administration.
You can use the sample Multimedia scripts in Contact Center Manager by
importing them into either an existing script or a new script in the Scripting
component. The Import command adds the text of the imported sample script at
the end of any text in the current script.
You can import a sample script into Contact Center Manager Administration in
two ways:
„
To import a sample script into an existing script, in the Script Manager,
double-click the script into which you want to import the sample script. The
script opens in the Script Editor.
„
To import a sample script into a new, blank script, right-click on the Script
Manager folder and select New from the resulting menu. The Script Editor
opens with a blank starting page.
To import a sample script
1 From the Contact Center Manager Administration Lauchpad, click
Scripting .
2 Right-click on the Script Manager folder.
3 Select New .
Result: The Script Editor window appears.
4 In the Script Editor window, click File > Import .
Result: The Import window appears.
5 Select the From Server option button, and then navigate to the location on
the server where the sample scripts are stored.
6 Select the sample script that you want to import.