Nortel Contact Center Manager, Руководство по установке и обслуживанию

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1380 Contact Center Multimedia/Outbound
Change the names or IP addresses of servers Standard 7.16
Overview
Contact Center 6.0 includes many server software applications that control the
routing, handling, and reporting of contacts. This chapter describes the
procedures required to change the computer name or IP address on each server
in the Contact Center 6.0 suite.
If you change the name or IP address of one server software application, you
must update the other server applications in your contact center with the new
information.
Your contact center can include the following set of server software applications,
depending on your licensed features:
„
Contact Center Manager Server
„
Contact Center License Manager server
„
Contact Center Manager Standby Server (and Replication Server)
„
Contact Center Manager Administration server
„
Communication Control Toolkit server
„
Contact Center Multimedia server
„
Contact Center Multimedia Standby server
You can install one or more server software applications on the same server.
ATTENTION
If your servers are all on a network, you can use a Domain
Name Service (DNS) server to resolve name and IP address
translations for your servers. If you do not use a DNS in your
network, you must manually update the HOSTS file on every
server in your network. This chapter provides the instructions
for both a DNS and a non-DNS network. Ensure you follow
the instructions appropriate for your network configuration.