Nortel Contact Center Manager, Руководство по установке и обслуживанию

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258 Contact Center Multimedia/Outbound
Using the Web communications customer interface Standard 7.16
Access the sample customer interface Web
site
You can use the sample Customer Interface (CI) Web site as a reference
implementation of the open interface to the Contact Center Multimedia
database. The sample Web Customer Interface is implemented using Java Server
Pages (JSP) running on a Tomcat Servlet container. The primary purpose of the
sample CI Web site is to demonstrate the basic functionality available through
the Web services and for testing the Contact Center Multimedia in a lab
environment.
Access the sample CI Web site using the URL:
http://<webserver>:8080/CI_Sample_Website
where <webserver> is the host name of the Web server where you installed the
sample CI Web site.
Note: The default port for Apache Tomcat server is 8080. For information about
changing the default port, see the Apache Tomcat documentation.
The following sections briefly describe the functionality available through the
sample CI Web site.
Registering new customers in the Contact Center Multimedia
database
The registerNewCustomer.jsp page is the HTML form that customers use to
enter their title, first name, last name, e-mail address, password, postal address,
and telephone number. When the form is submitted, the information in the fields
are passed to registerNewCustomer_WSClient.jsp, which invokes the
registerNewCustomer Web method to create the new customer in the Contact
Center Multimedia database.