Maintenance and Troubleshooting 4-9
Table 4-2 Problems and Solutions
Problem
Symptom
Solution
CD-ROM
Malfunction
System power not on.
1. Turn system power on.
Disc tray does not open.
1. System power not on. Turn system
power on.
2. System power failed. Insert about an
inch of a straightened paper clip into the
emergency eject hole, until the tray
opens.
Cannot access CD-ROM
reader.
1. Check that the CD-ROM driver
software is loaded and not corrupted.
2. Check signal and power connections
between the reader, system board, and
power supply.
3. Check the master/slave jumper
settings (see Appendix D).
4. Check the IDE cable. Replace as
necessary.
5. Check the power supply. Replace as
necessary.
6. Check the system board. Replace as
necessary.
No sound from CDs.
1. Check that speaker power is on and
volume is adjusted.
2. Check audio software settings.
3. Check the CD disc.
4. Check the CD-ROM drive audio
cable. Replace as necessary.
5. Replace the CD-ROM reader.
6. Replace the system board.
Slow CD-ROM
reader
performance
Noticeably slow performance
when accessing the CD-ROM
reader.
1. Check that the CD-ROM is connected
as a master device to its PCI/IDE port.
Содержание POWERMATE OFFICE 2513 - SERVICE
Страница 17: ...Technical Information 1 3 Figure 1 2 PowerMate Office Front View Figure 1 3 PowerMate Office Rear View ...
Страница 114: ...3 36 Option Installation Figure Section 3 31 Securing the Hard Disk Drive ...
Страница 117: ...Option Installation 3 39 Figure Section 3 33 Connecting the RS 232C Cable ...
Страница 154: ...A 2 Connector Pin Assignments Figure A 2 System Board External Connectors ...