Maintenance and Troubleshooting 4-7
Table 4-2 Problems and Solutions
Problem
Symptom
Solution
Hard disk drive
malfunction
Hard drive lamp does not light
but hard disk drive can be
accessed.
1. Check cable connections between
lamp and system board.
Hard disk drive controller
failure message displayed.
1. Check that the IDE port and hard disk
drives are enabled in Setup.
Cannot access hard disk drive.
1. Check signal/power connections
between hard disk drive, PCB, power
supply.
2. Check hard drive jumper settings (see
Appendix B).
3. Check power supply.
4. Check hard disk cable and hard disk
drive. Replace as necessary.
5. Replace system board (or hard disk
drive controller PCB if the system board
controller is not used).
Slow hard disk
drive performance
Noticeably slow performance
when accessing the hard disk
drive.
1. Check that the hard disk drive is
connected to the primary PCI/IDE port
to take advantage of the system’s high
performance fast IDE.
Memory
malfunction
Total memory not recognized.
1. Reseat SIMMs.
2. Systematically swap SIMMs.
3. Check to see if the SIMM
configuration is valid (see Section 3).
4. Replace SIMMs.
5. Replace system board.
fax/data/
speakerphone
board malfunction
No output from board.
1. Check interrupts (see Section 2).
2. Check DMA channels (see Section 2).
Keyboard or mouse
malfunction
Monitor has prompt, but cannot
input data.
1. Check that keyboard/mouse is
plugged in.
2. Check password (see Section 2).
3. Disable password (see Section 2).
4. Replace keyboard (or mouse).
5. Replace system board.
Содержание POWERMATE OFFICE 2513 - SERVICE
Страница 17: ...Technical Information 1 3 Figure 1 2 PowerMate Office Front View Figure 1 3 PowerMate Office Rear View ...
Страница 114: ...3 36 Option Installation Figure Section 3 31 Securing the Hard Disk Drive ...
Страница 117: ...Option Installation 3 39 Figure Section 3 33 Connecting the RS 232C Cable ...
Страница 154: ...A 2 Connector Pin Assignments Figure A 2 System Board External Connectors ...