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INTRODUCTION TO THE LINESHARE PRO

The LineShare Pro PRO is a telephone line management system that directs incoming phone calls to 1 of 4

destinations. It is capable of transferring calls in virtually many configurations of telephone devices includ-

ing the following: 

●

Credit card authorization terminal

●

Call diverter

●

Security alarm and monitoring system

●

All-in-one printer-fax-scanner

●

Money order dispensing system

●

Energy management system

●

Paging Systems

●

Flow monitoring system

●

Fax/modem cards

●

Time and attendance system

●

Telephones (phone systems)

●

Fluid storage system

●

Answering machine

●

Point-of-sale terminal

●

Fax machines

●

Remote diagnostic system

Before You Begin

• Please read this guide and choose the installation which is best for your application.

• Unpack and check for the items shown below.  If any of these items are missing or damaged,

contact the dealer where you purchased the unit or call Customer service. 

Note About Telephone Company Services

If you currently use or plan to use any of these services, please note the following:

• 

Call Waiting:

Fax machine and modem transmissions may be disrupted by the call-waiting sig-

nal.  Call Waiting can be disabled on a single call by pressing * 70 before dialing a phone num-
ber.

• 

Call Forwarding:

Is compatible only when used in conjunction with Distinctive Ring service and the

number of rings before the call forwarding occurs is adjustable.  Contact Technical Support for
installation assistance.

• 

Phone Company Voice Mail:

Is compatible only when used in conjunction with Distinctive Ring serv-

ice.  Contact Technical Support for installation assistance.

Long Range Systems

3

LineShare PRO1

Содержание LineShare PRO

Страница 1: ...Installation Warranty and Service Information Long Range Systems Inc 4550 Excel Parkway Suite 200 Addison TX 75001 800 437 4996 www pager net LineShare PRO P1 P2 P3 P4 LineShare PRO OPERATOR S GUIDE ...

Страница 2: ...for a Small or Home Offive 10 Operation 11 Automatic Mode 11 Semi Automatic Mode 12 Distinctive Ring Service 13 Distinctive Ring Service Automatic Mode 14 Distinctive Ring Service Semi Automatic Mode 15 Special Operating Note 16 Receiving a Computer Call 16 Computer Calls Using Distinctive Ring Service From the Telephone Company 17 Telephone Company 17 ComScan Scanning Intercom 18 Answering Incomi...

Страница 3: ...ection 29 Caller ID Retransmission 30 Emergrancy Call Override 31 Operationg Mode 32 Port Tone Assisgnment 32 Rings to Answer Call 33 Rings to Port P1 34 Rings to Port P2 34 Rings to Port P3 34 Rings to Port P4 35 Primary Port Transfer Timer 35 Ring Reduction Reset Timer 35 Single Tone Detection Timer 36 Remote Security Access Code 36 Port P1 Transfer Code 36 Port P2 Transfer Code 37 Port P3 Trans...

Страница 4: ...which is best for your application Unpack and check for the items shown below If any of these items are missing or damaged contact the dealer where you purchased the unit or call Customer service Note About Telephone Company Services If you currently use or plan to use any of these services please note the following Call Waiting Fax machine and modem transmissions may be disrupted by the call wait...

Страница 5: ...E MARC See Installation at the DEMARC for more information Answers the call automatically Transfers all calls to the pre designated telephone de vice s according to the tone s received from the call ing telephone device If telephones are connected to the LineShare Pro 104 calls without tones will transfer directly to the designated telephone Automatic operation calls are answered and processed whe...

Страница 6: ...ess codes are used Once you select your set up proceed with connecting the LineShare Pro 104 For more information on op erating procedures see Using the LineShare Pro 104 Wall Mounting the LineShare Pro PRO The LineShare Pro 104 may be mounted on a wall with the connected telephone line cords above or below the unit NOTE Do not place the LineShare Pro 104 in close proximity to any peripheral equip...

Страница 7: ... modem can connect to port P3 to enable the LineShare Pro 104 to transfer a modem call with the appropriate transfer codes 5 Another telephone device may be connected to port P4 to enable the LineShare Pro 104 to trans fer a call with the appropriate transfer codes Installation on a Telephone System This drawing illustrates telephone devices connected to the LineShare Pro 104 for a telephone syste...

Страница 8: ...ION ON LINE 1 For use in the Automatic mode to allow the LineShare Pro 104 control over all phones on the line The following diagram shows an installation at the point of demarcation DEMARC on line 1 Once con nected in this configuration the telephones will not ring on an inbound call if the LineShare Pro 104 trans fers the call to port P2 port P3 or port P4 Only calls that do not produce transfer...

Страница 9: ...ected to the Primary port port P1 default Extension phones not connected to the Primary port in the Automatic mode will ring only 1 time on an inbound call See Installation at the DEMARC for an alternate installation NOTE If you have a stand alone Caller ID device simply plug the device into the Primary port port P1 default and then plug the phone into the Caller ID The factory setting for Caller ...

Страница 10: ... The LineShare Pro 104 is capable of routing calls to any data device system or system of devices that can answer a standard phone company ring signal If your application requires additional information or support call our toll free Technical Service team at 800 437 4966 Application Number 1 Typical Connection for a Retail Store In this application 3 different computers systems connect to the Line...

Страница 11: ...hile the other is a dedicated Bul letin Board System BBS Calls will be routed to the telephone equipment by the following tones port P1 silence or 1 1 port P2 1100Hz CNG tone or 2 2 port P3 3 3 port P4 1300Hz Modem calling tone or 4 4 In this application the LineShare Pro 104 will provide Emergency Call Override to the Primary port port P1 is default if the phone company three way calling has been...

Страница 12: ... settings and may be changed by the user Any time a call is transferred to another port the port that is off hook with the call is the only port that will be allowed to transfer the call The originating port will receive a busy tone once the transfer occurs To accommodate faxes that do not produce CNG tones the Automatic Primary Port Transfer feature can transfer a call to another port Secondary P...

Страница 13: ...l is transferred to another port the port that is off hook with the call is the only port of the Line Share Pro 104 that is allowed to transfer the call The originating port will receive a busy tone once the trans fer occurs Call transfers may also come from the remote i e calling telephone or an extension phone not connected to the LineShare Pro104 To accommodate faxes that do not produce CNG ton...

Страница 14: ...long short short short long long long long short short short long long port P2 two burst ring port P4 three burst ring short long short long short long long long short NOTE If a ring burst is not assigned to a port the LineShare Pro 104 will not answer a call ringing with that specific cadence These settings are the default settings for transferring calls and can be changed to meet end user needs ...

Страница 15: ...grammed and ignore all other ring styles If a device connected to another port on the LineShare Pro 104 answers a call the LineShare Pro 104 will dis able the Single Tone Detection feature if the associated timer has not expired Then only tone transfers are allowed as follows port P1 1 1 tone port P2 2 2 tone port P3 3 3 tone port P4 4 4 tone Any time a call is transferred to another port the port...

Страница 16: ...tion is active for the duration of the Single Tone Transfer Timer factory setting is 10 seconds After the timer expires only tone transfers are al lowed If the LineShare Pro 104 detects any of the above signals it transfers the call to the appropriate port Other wise it remains on line until it receives transfer codes or the call disconnects Anytime a call is transferred to another port the port t...

Страница 17: ...3 33 33 33 for Automatic mode ATDT phone number 33 33 33 33 for Semi Automatic mode The calling modem picks up its phone line and dials the phone number The comma tells the modem to wait about two 2 seconds and then repeatedly over dial the access code NOTE Not all modem comma commands delay dialing for a 2 second interval Consult your modem Operator s Guide and adjust the number of commas you use...

Страница 18: ...ess one of the following transfer codes from a tone phone 1 1 for port P1 2 2 for port P2 3 3 for port P3 4 4 for port P4 3 Place the phone receiver on hook when finished Using Telephones with the LineShare Pro 104 Answering Incoming Calls Incoming calls can be answered from an extension phone if Extension Detection is turned ON or from a phone device connected to the Primary port After the call i...

Страница 19: ...ly transfers the call to the Secondary port To ac commodate these timing parameters the outgoing message should be between 15 and 20 seconds in length Single cassette style answering machines are not recommended for use with this feature due to timing lim itations of these types of machines Retrieving Answering Machine Messages from a Remote Location To retrieve answering machine messages follow t...

Страница 20: ...with 3 way calling When a call is in process on a port and a telephone connected to the Primary port goes off hook the LineShare Pro 104 will disconnect the active port from the phone line transmit a tone for 3 seconds and then hook flash to obtain dial tone from the phone company Manual Operation with 3 way calling When a call is in process on a port and a telephone connected to the Primary port ...

Страница 21: ...g the unit is in the programming mode Once in programming the LineShare Pro 104 allows 8 seconds between tone commands before exiting the programming mode without saving the changes Therefore it would be beneficial to write down all pro gramming changes before entering the programming mode Once a complete programming command is entered it must be followed by the key which stores it into memory Aft...

Страница 22: ...eShare Pro 104 The call must be placed from a tone phone that has the and keys When the LineShare Pro 104 answers the call and between the ring signals press the key followed by the Security Access Code The LineShare Pro 104 will beep 3 times indicating successful entry into the programming mode Continue with programming changes as previously described Customer Service Programming The LineShare Pr...

Страница 23: ...Distinctive Ring Service Detection OFF 013 113 14 Caller ID Pass Thru OFF 014 114 15 Emergency Call Override Action OFF 015 115 2 2 sec Flash on hook 16 Not Used 17 Not Used 18 Caller ID Store and Forward ON 018 118 Feature Number FEATURE FACTORY SETTING OPTIONS 20 and 21 Operating Mode 20 20 Automatic 21 Semi Automatic 30 Port Tone Assignment 0120 0 3 for each port 40 Rings to Answer Call 1 1 to ...

Страница 24: ... LineShare Pro 104 transfers the call to the Secondary port The factory setting for Automatic No Answer Transfer feature is ON If the Automatic No Answer Transfer feature is turned OFF the LineShare Pro 104 will operate as follows Semi Automatic mode The call will continue to ring as long as the caller stays on line without transferring To turn this feature OFF 1 Take the phone in port P2 off hook...

Страница 25: ... feature OFF 1 Take the phone in port P2 off hook 2 Press three beeps 0 1 three beeps one beep 3 Hang up the phone Automatic Ring Reduction This feature is designed to activate when Automatic No Answer Transfer routes an unanswered call to the Secondary port After this transfer occurs the Automatic Ring Reduction feature is activated Future in coming calls will ring the Primary Port only 2 times T...

Страница 26: ...Take the phone in port P2 off hook 2 Press three beeps 1 3 three beeps one beep 3 Hang up the phone Extension Detection Extension Detection provides a method to interrupt call processing from an extension phone and operates only in the Automatic mode With Extension Detection turned OFF the LineShare Pro 104 does not detect extension phones phones not connected to the LineShare Pro 104 going off ho...

Страница 27: ...beeps 0 5 three beeps one beep 3 Hang up the phone To turn this feature ON 1 Take the phone in port P2 off hook 2 Press three beeps 1 5 three beeps one beep 3 Hang up the phone Answer Any Port For an incoming call the Answer Any Port feature permits any port that is not ringing to answer the call Once the call is answered the LineShare Pro 104 listens for tone access codes to transfer the call to ...

Страница 28: ...Transfer Required feature is ON To turn this feature OFF 1 Take the phone in port P2 off hook 2 Press three beeps 0 8 three beeps one beep 3 Hang up the phone To turn this feature ON 1 Take the phone in port P2 off hook 2 Press three beeps 1 8 three beeps one beep 3 Hang up the phone Single Tone Detection This feature allows the LineShare Pro 104 to detect single frequency tones for the duration o...

Страница 29: ...z CNG tone typically from a FAX machine When set to ON 1100 Hz tones are detected When set to OFF 1100 Hz tones are ignored Operation in the Automatic mode and Semi Automatic mode varies as follows Automatic Mode After the LineShare Pro 104 answers a call the telephone line is monitored for the CNG tone and the call is transferred to the designated port if detected The port is determined by the Po...

Страница 30: ...e ter In both the Automatic and Semi Automatic modes the LineShare Pro 104 only monitors the line for tones for the time specified by the Single Tone Detection Timer This timer has a factory setting of 10 seconds The factory setting for Modem Calling Tone Detection is ON To turn this feature OFF 1 Take the phone in port P2 off hook 2 Press three beeps 0 1 1 three beeps one beep 3 Hang up the phone...

Страница 31: ...econd ring and processes the call normally All extensions phones will ring If Distinctive Ring Service Detection is turned ON only the primary port will receive the Caller ID information even if the primary port is not the designated port for the distinctive ring pattern The second incoming ring will be processed as described in Distinctive Ring Service Semi Automatic Mode In this mode Caller ID i...

Страница 32: ...matic mode the unit detects the incoming ring signal and receives the caller ID information between the first and seconds rings Before the second ring the LineShare Pro 104 answers and processes the call normally The determined port is rung and the Caller ID information is re transmitted to the port after the first ring to the port The Caller ID information is only retransmitted only time It is no...

Страница 33: ...ature designates where the LineShare Pro 104 will transfer a call that produces the following identi fying tones 1100Hz Fax CNG tone if turned ON 1300Hz modem calling tone if turned ON The tones can be set to transfer automatically depending on operating mode to any port on the LineShare Pro 104 The LineShare Pro 104 looks for a 4 digit code to set the port designations for receiving tone transfer...

Страница 34: ...ected to the Primary port goes off hook and the key is pressed and released the LineShare Pro 104 will automatically release the line as described in Using the LineShare Pro 104 The factory setting for Emergency Call Override is OFF three beeps 3 1 0 three beeps one beep To set the LineShare Pro 104 for Automatic Emergency Call Override perform the following steps 1 Take the phone in port P2 off h...

Страница 35: ...hook 2 Press three beeps 4 1 _ _ three beeps one beep blank spaces represent the new Rings to Port P1 3 Hang up the phone Rings to Port P2 This feature determines the number of rings that the LineShare Pro 104 provides to port P2 with a range of 0 30 rings and operates in either the Automatic mode or the Semi Automatic mode The factory setting for the Rings to Port P2 is 6 rings To change this fea...

Страница 36: ... Automatic Primary Port Transfer will al ways transfer calls to the Secondary port regardless of time on the line The factory setting for the Primary Port Transfer Timer is 30 seconds To change this feature perform the following steps 1 Take the phone in port P2 off hook 2 Press three beeps 50_ _ three beeps one beep Blank keys represent new Primary Port Transfer Timer setting 3 Hang up the phone ...

Страница 37: ...ss Code can be 1to 4 digits not including the key See Pound Key Transfer Re quired for use with the Remote Security Access Code Do not use a transfer code for a port on the LineShare Pro 104 or 0 0 0 0 as it will disable remote programming The factory setting for the Remote Security Access Code is unprogrammed for your protection It must be entered before you can access the remote programming mode...

Страница 38: ...eps 1 Take the phone in port P2 off hook 2 Press three beeps 6 2 _ _ _ _ three beeps one beep blank spaces represent the new Port P2 Transfer Code 3 Hang up the phone A code of 0 0 0 0 disables transfers to this port Port P3 Transfer Code This feature assigns the access code to transfer a call to port P3 The Port P3 Transfer Code can be any numeric 1 4 digits not including the key See Pound Key Tr...

Страница 39: ...Port Selection Any of the 4 ports can be des ignated as the Primary Port One port cannot be designated to be both the Primary Port and Secondary Port The factory setting for Primary Port Selection is port P1 three beeps 7 1 1 three beeps one beep To select transfer to port P2 1 Take the phone in port P2 off hook three beeps one beep 2 Press three beeps 7 2 1 three beeps one beep 3 Hang up the phon...

Страница 40: ...ee beeps 8 0 1 2 3 4 which transfers a standard ring to port P1 a two burst ring to port P2 a three burst ring above to port P3 and a three burst ring above to port P4 To change this feature perform the following steps 1 Take the phone in port P2 off hook 2 Press three beeps 8 0 _ _ _ _ three beeps one beep blank spaces represent the new DRS Assignment 3 Hang up the phone NOTE If a ring burst is n...

Страница 41: ...ens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted serv ice Repairs or Returns If trouble is experienced with this equipment for repairs or warranty information con tact Long Range Systems at 800 437 4996 If the equipment is causing harm to the telephone network the telephone company may request that you disconnect the e...

Страница 42: ...nt mal functions may give the telecommunications company cause to request the user to disconnect the equipment Users should ensure for their own protection that the electrical ground connections of the power utility tele phone lines and internal metallic water pipe system if present are connected together This precaution may be particularly important in rural areas CAUTION Users should not attempt...

Страница 43: ...rmation contained within this document are subject to change without notice Long Range Systems Inc reserves the right to make changes without further notice to any products herein LRS Inc makes no warranty representation or guarantee regarding the suitability of its products for any particular purpose nor does LRS Inc assume any liability arising out of the application or use of any product or cir...

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