• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• See Chapter 8 “Parts listing, TD200 Machine Types 3724, 3808, 3809, 3815, 3817, 3824, 3826, 3836” on page
257 to determine which components are customer replaceable units (CRU) and which components are
field replaceable units (FRU).
• If an action step is preceded by “(Trained service technician only),” that step must be performed only by
a trained service technician.
A PCI SERR has occurred
on system %1.(%1 =
CIM_ComputerSystem.ElementName)
Error
A PCI SERR has
occurred.(Sensor = PCI
Slot
n
;
n
= PCI slot number)
1. Check the extender-card
LEDs.
2. Reseat the affected adapters
and extender card.
3. Update the server (UEFI and
IMM) and adapter firmware.
Important:
Some cluster
solutions require specific code
levels or coordinated code
updates. If the device is part
of a cluster solution, verify
that the latest level of code
is supported for the cluster
solution before you update the
code.
4. Remove the adapter from slot
n
.
5. Replace the PCIe adapter.
6. Replace extender card
n
.
(
n
= PCI slot number)
A PCI PERR has occurred
on system %1.(%1 =
CIM_ComputerSystem.ElementName)
Error
A PCI PERR has
occurred.(Sensor = One
of PCI Err)
1. Check the extender-card
LEDs.
2. Reseat the affected adapters
and riser card.
3. Update the server (UEFI and
IMM) and adapter firmware.
Important:
Some cluster
solutions require specific code
levels or coordinated code
updates. If the device is part
of a cluster solution, verify
that the latest level of code
is supported for the cluster
solution before you update the
code.
4. Remove both adapters.
5. Replace the PCIe adapter.
6. Replace the extender card.
7. (Trained service technician
only) Replace the system
board.
Chapter 5
.
Diagnostics
45
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