Optional-device problems
• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• See Chapter 8 “Parts listing, TD200 Machine Types 3724, 3808, 3809, 3815, 3817, 3824, 3826, 3836” on page
257 to determine which components are customer replaceable units (CRU) and which components are
field replaceable units (FRU).
• If an action step is preceded by “(Trained service technician only),” that step must be performed only by
a trained service technician.
Symptom
Action
An optional device that was
just installed does not work.
1. Make sure that:
• The device is designed for the server. (See http://www.lenovo.com/thinkserver
and then click
Options
. Open the Server Options Guide.pdf).
• You followed the installation instructions that came with the device and the
device is installed correctly.
• You have not loosened any other installed devices or cables.
• You updated the configuration information in the Setup utility program.
Whenever memory or any other device is changed, you must update the
configuration.
2. Reseat the device that you just installed.
3. Replace the device that you just installed.
An optional device that used to
work does not work now.
1. Make sure that all of the hardware and cable connections for the device are
secure.
2. If the device comes with test instructions, use those instructions to test the
device.
3. Reseat the failing device.
4. Replace the failing device.
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