Table 4. DSA Preboot messages (continued)
• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• See Chapter 8 “Parts listing, TD200 Machine Types 3724, 3808, 3809, 3815, 3817, 3824, 3826, 3836” on page
257 to determine which components are customer replaceable units (CRU) and which components are
field replaceable units (FRU).
• If an action step is preceded by “(Trained service technician only),” that step must be performed only by
a Trained service technician.
• Go to the Lenovo support Web site at http://www.lenovo.com/support/ to check for technical information,
hints, tips, and new device drivers or to submit a request for information.
Message
number
Component Test
State
Description
Action
217-901-xxx SAS/SATA
Hard Drive
Disk Drive Test
Failed
1. Reseat all hard disk drive
backplane connections at both
ends.
2. Reseat the all drives.
3. Run the test again.
4. Make sure that the firmware is at
the latest level.
5. Run the test again.
6. If the failure remains, go to
the Lenovo Web site for more
troubleshooting information at
http://www.lenovo.com/support.
264-901-xxx Tape Drive
Tape Drive Test
Failed
An error was
found in the tape
alert log page.
1. Clean the tape drive using the
appropriate cleaning media and
install new media.
2. Run the test again.
3. Clear the error log.
4. Run the test again.
5. Make sure that the firmware is at
the latest level.
6. Run the test again.
7. If the failure remains, go to
the Lenovo Web site for more
troubleshooting information at
http://www.lenovo.com/support.
264-902-xxx Tape Drive
Tape Drive Test
Failed
Media is not
detected.
1. Clean the tape drive using the
appropriate cleaning media and
install new media.
2. Run the test again.
3. Clear the error log.
4. Run the test again.
5. Make sure that the firmware is at
the latest level.
6. Run the test again.
7. If the failure remains, go to
the Lenovo Web site for more
troubleshooting information at
http://www.lenovo.com/support.
Chapter 5
.
Diagnostics
117
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