Integrated management module (IMM) error messages
The following table describes the IMM error messages and suggested actions to correct the detected
problems. For more information about IMM, see the
IMM User's Guide
on the Web.
• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• See Chapter 8 “Parts listing, TD200 Machine Types 3724, 3808, 3809, 3815, 3817, 3824, 3826, 3836” on page
257 to determine which components are customer replaceable units (CRU) and which components are
field replaceable units (FRU).
• If an action step is preceded by “(Trained service technician only),” that step must be performed only by
a trained service technician.
Message
Severity
Description
Action
Numeric sensor Ambient Temp
going high (upper critical) has
asserted.
Error
An upper critical sensor
going high has asserted.
Reduce the ambient temperature.
Numeric sensor Ambient Temp
going high (upper non-recoverable)
has asserted.
Error
An upper nonrecoverable
sensor going high has
asserted.
Reduce the ambient temperature.
Numeric sensor Planar 3.3V going
low (lower critical) has asserted.
Error
A lower critical sensor going
low has asserted.
(Trained service technician only)
Replace the system board.
Numeric sensor Planar 3.3V going
high (upper critical) has asserted.
Error
An upper critical sensor
going high has asserted.
(Trained service technician only)
Replace the system board.
Numeric sensor Planar 5V going low
(lower critical) has asserted.
Error
A lower critical sensor going
low has asserted.
(Trained service technician only)
Replace the system board.
Numeric sensor Planar 5V going
high (upper critical) has asserted.
Error
An upper critical sensor
going high has asserted.
(Trained service technician only)
Replace the system board.
Numeric sensor Planar VBAT going
low (lower critical) has asserted.
Error
A lower critical sensor going
low has asserted.
Replace the 3 V battery.
Numeric sensor Fan
n
Tach going
low (lower critical) has asserted.(
n
=
fan number)
Error
A lower critical sensor going
low has asserted.
1. Reseat the failing fan
n
, which
is indicated by a lit LED on the
fan.
2. Replace the failing fan.
(
n
= fan number)
Chapter 5
.
Diagnostics
33
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