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8. Contacting Customer Support
Before You Call Technical Support
1) Read the manuals and review the Troubleshooting section.
2) Try to isolate the problem. If possible, make the drive the only external
device on the CPU, and make sure all cables are correctly and firmly attached.
If you have asked yourself all of the pertinent questions in the troubleshooting
checklist, and you still can't get your LaCie drive to work properly, call us
directly using the number below. Before calling, make sure that you are in
front of your computer and that you have the following information on hand:
1) Your drive's serial number
2) Computer brand and model
3) Operating system and version (Mac OS or Windows)
4) Amount of memory installed
5) Names of CD or DVD drives installed on your computer
6) Names of any other devices installed on your computer
Technical Support Help Hours
LaCie Australia
•
Monday through Friday, 9:30AM –
5:30PM EST
Contact Us At:
Technical Support:
•
(61)2 9669 6900 phone
•
LaCie Belgium
•
Monday through Friday, 9AM – 5PM
Contact Us At:
Technical Support:
•
32 (0) 2 639 14 71
•
LaCie Canada
•
Monday through Friday, 9:30AM –
5:30PM EST
Contact Us At:
Technical Support:
•
(416) 530 2545 phone
•
(416) 530 2546 fax
•
LaCie Denmark
•
Monday through Friday, 9AM – 5PM
Contact Us At:
Technical Support:
•
45 70 27 65 43
•
LaCie France
•
Monday through Friday, 9AM – 5PM
LaCie Germany
•
Monday through Friday, 9AM – 5PM
Содержание 107416 - 1.6/4.16TB AIT3 2U 16SLOT
Страница 1: ...1 LACIE AIT LIBRARY USER S GUIDE...
Страница 40: ...40 The top page of the Library Administration Menu appears Example When using Microsoft Internet Explorer...
Страница 78: ...78 The top page of the Library Administration Menu appears Example When using Microsoft Internet Explorer...