19-40
Troubleshooting > Other Trouble
Responding to Printing System Error
Error
Code
Message
Checkpoints
Corrective Actions
1020
Machine interface board
failure.
Call service.
—
Printing System failure has
occurred. Make a note of the
error code displayed on the
touch panel. Call service.
1030
Failed to connect to the
Printing System.
Check the connection to the
Printing System.
> Printing System power
> Interface cable connection
Is the power switch of Printing
System turned ON?
Turn the power switch of
Printing System on.
Is the power cable of Printing
System plugged?
Turn the power switch of the
machine off and check that
the power cable of Printing
System is correctly plugged.
After checking the power
cable, turn the power switch
of the machine on.
Is the interface cable (DVI)
connected from the machine
to Printing System?
Check that the interface cable
is correctly connected.
1031
Failed to connect to the
Printing System.
Check the connection to the
Printing System.
> Interface cable connection
—
Check that the interface cable
is correctly connected. If the
error exists, Printing System
failure has occurred. Make a
note of the error code
displayed on the touch panel.
Call service.
1040
Failed to connect to the
Printing System.
Check the connection to the
Printing System.
> Network cable connection
> Network settings
Is the network cable
connected from the machine
to Printing System?
Check the network.
• The network cable is
connected.
• The hub is not operating
properly.
• The server is not operating
properly.
Are the network settings
correct?
Select [
System Menu/
Counter
], [
System/Network
],
[
Network
], [
Network
Settings
] and then [
Next
] of
"TCP/IP Setting" and
configure the following
settings:
• TCP/IP: On
• IPv6: On
2000
Failed to connect to the
Printing System.
Check the connection to the
Printing System.
> Both machine and Printing
System
> Firmware versions installed
on the machine and Printing
System
—
Make a note of the error code
displayed on the touch panel.
Call service.
Содержание Taskalfa Pro 15000c
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