For Assistance
187
VIRGIN MOBILE ACCOUNT INFORMATION AND
HELP
Find out about managing your account online and on your phone, buying additional minutes for your
plan, and getting help.
For more information about your Virgin Mobile account, as well as other Virgin Mobile services, visit
us at:
virginmobileusa.com
.
Manage Your Account
Access information about your account. You can:
n
Check your minutes.
n
Add money (Top-Up).
n
Changes plans.
n
And more!
From Your Phone
Access your account from the special My Account app.
n
From home, tap
Apps
>
My Account
.
From Your Computer
n
Log in with your phone number and account PIN at
virginmobileusa.com
.
Top-Up Your Account
Sign up for Auto Pay to keep your service working month after month. Or, you can buy Top-Up
cards at thousands of retailers and add money to your account from your phone or by logging in at
virginmobileusa.com
.
Auto Pay
Auto Pay is the easiest way to keep your service working. Once you register your credit card, debit
card or PayPal account, you can set it to automatically pay your monthly plan. Then you can keep
emailing, IMing, Tweeting with Twitter, surfing, and talking with no interruptions. Set up Auto Pay
anytime by logging into My Account at
virginmobileusa.com
, and adjusting your payment settings.
From Your Phone
n
From home, tap
Apps
>
My Account
.
– or –