P/N 960-100175R_Rev. 4 {EDP #200824}
© 2013, Japan CashMachine Co., Limited
A - 2
Appendix A
Taiko™ Series Banknote Acceptor
TroubleShooting
Banknote jams occur
often.
A Feed or Pinch Roller is
soiled or broken
Clean the Feed or Pinch Roller (See "Cleaning Procedures” on page 2-6
in Section 2 of this Service Manual). If any roller corruption is found,
replace the defective Roller; then perform the "Sensor Circuit Board
Removal” on page 4-2 of Section 4 in this Service Manual.
(Continued)
Banknote jams occur
often.
The Feed or Pinch Roller
Spring is missing or loose
Examine the Feed and/or Pinch Roller Spring’s condition and replace it
as required if damage or fatigue is noted.
A foreign object exists on the
Transport Path
Remove ANY foreign object(s) found on the Transport Path and clean
the path (See "Clearing a Banknote Jam” on page 2-2 of Section 2 in this
Service Manual).
Incorrect Bezel width for
Banknote being inserted
Change the Bezel Guide to represent the correct Banknote width
specification (See "Installing the PUB-7/11 Taiko Bezel” on page 2-1 of
Section 2 in this Service Manual).
The Banknote width is 83mm
or larger or 62mm or smaller
(Out of Taiko Design
Specification)
Use only the acceptable Banknote width ("Technical Specifications” on
page 1-6 of Section 1 in this Service Manual).
Acceptance rates is
low
Rollers, Belts and Lenses are
soiled with dirt
Clean the Rollers, Belts and Lenses ("Cleaning Procedures” on page 2-6
in Section 2 of this Service Manual, and perform the "Calibration
Procedures” on page 6-7 in Section 6 of this Service Manual).
Sensors need adjustment
Adjust the Taiko Unit Sensors (See "Cleaning Procedures” on page 2-6
in Section 2 of this Manual and perform the "Calibration Procedures” on
page 6-7 of Section 6 in this Service Manual).
Taiko unit has not been
adjusted following
disassembly
Readjust the Taiko Unit (See "Cleaning Procedures” on page 2-6 in
Section 2 of this Service Manual and perform the "Calibration
Procedures” on page 6-7 in Section 6 of this Service Manual).
The Software revision is out of
date
Download and install the latest Software Program (See "Software
Downloading Procedure” on page 6-2 in Section 6 of this Service
Manual).
The Software program for the
Banknote inserted is not
supported
Verify if the denomination’s value issued year is appropriate for that
specified in the specific Country’s Software Information Sheet (See
Table 1-2, “Taiko PUB-7/11 Technical Specification,” on page 1-6 of
Section 1 in this Service Manual).
All Banknotes being
returned
The Loaded Software does not
match the currency being
validated
Download the appropriate Software program to the Taiko Unit (See
"Software Downloading Procedure” on page 6-2 in Section 6 of this
Service Manual).
DIP Switch Settings are wrong
Reset the Acceptance DIP Switch settings correctly and reapply power
to the Unit (See "DIP Switch Configurations” on page 2-3 in Section 2 of
this Service Manual).
The Host Command is set to
“inhibit” Mode
Reset the Host Command to the “Accept” Mode.
A CPU/Sensor failure has
occurred
Replace the CPU and/or Sensor Circuit Board (See "CPU Circuit Board
Removal" and "Sensor Circuit Board Removal” on page 4-2 of Section 4
in this Service Manual). Once the CPU/Sensor Board is replace, perform
a complete Calibration Procedure (See "Calibration Procedures” on
page 6-7 in Section 6 of this Service Manual).
Sensors needs to be cleaned
and readjusted
Readjust the Taiko Unit Sensors (See "Cleaning Procedures” on page 2-
6 in Section 2 of this Service Manual and perform the "Calibration
Procedures” on page 6-7 in Section 6 of this Service Manual).
Motor rotates a few
times and stops
CPU Circuit Board failure
Replace the CPU Circuit Board (See "CPU Circuit Board Removal"
procedure on page 4-1 of Section 4 in this Service Manual).
DIP Switch Settings are wrong
Reset the Acceptance DIP Switch settings correctly and reapply power
to the Unit (See "DIP Switch Configurations” on page 2-3 in Section 2 of
this Service Manual).
Can not enter the
TEST mode.
A DIP Switch is
suspect as broken
Perform the "DIP Switch Tests” on page 6-8 of Section 6 in this Service
Manual. If the DIP Switch Test result is good, replace the CPU Circuit
Board (See "CPU Circuit Board Removal" procedure in Section 4 of this
Service Manual). Once the CPU Circuit Board is replace, perform a
complete Calibration Procedure (See "Calibration Procedures” on
page 6-7 in Section 6 of this Service Manual).
CPU Board failure.
Replace the CPU Circuit Board (See "CPU Circuit Board Removal"
procedure in Section 4 of this Service Manual). Once the CPU Circuit
Board is replaced, perform a complete Calibration Procedure (See
"Calibration Procedures” on page 6-7 in Section 6 of this Service
Manual).
Table A-1
General Fault Conditions (Continued)
Symptoms/Error
Messages
Possible Fault Causes
Corrective Action Required