297
Chapter 3: Diagnostics
MAP 0800: server hardware problem determination
This MAP describes isolation of hardware-related problems with the
customer-supplied server communicating with the switch through
the SANpilot interface, EFC Server, or customer-supplied server
running the EFC Manager application.
The MAP provides high-level fault isolation instructions only. Refer
to the documentation provided with the server for detailed problem
determination and resolution.
To fault isolate software-related problems with the server, go to
MAP 0300: console application problem determination
on page 226.
To fault isolate switch-to-server communication problems, go to
MAP 0400: loss of console communication
on page 235.
1
Are you performing fault isolation at a customer-supplied server
communicating with the switch through the SANpilot interface?
NO
YES
↓
The server and Internet browser application are not IBM-
supported and analysis for the failure is not described in this
MAP. Refer to the supporting documentation shipped with the
server for instructions on resolving the problem. Exit MAP.
2
Are you performing fault isolation at a customer-supplied, Unix-based
server running the client EFC Manager application?
NO
YES
↓
Unix-based servers are not IBM-supported and analysis for
the failure is not described in this MAP. Refer to the
supporting documentation shipped with the server for
instructions on resolving the problem. Exit MAP.
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