Getting help online
Online Housecall is a remote communication tool that allows an
IBM technical-support representative to access your PC by modem.
Many problems can be remotely diagnosed and corrected quickly
and easily. In addition to a modem, a remote-access application
program is required. This service is not available for servers. There
might be a charge for this service, depending on the request.
For more information about configuring your PC for Online
Housecall:
In the U.S., call 1-800-772-2227.
In Canada, call 1-800-565-3344.
In all other countries, contact your IBM reseller or IBM
marketing representative.
Getting help by telephone
During the warranty period, you can get help and information by
telephone through the IBM PC HelpCenter. Expert
technical-support representatives are available to assist you with
questions you might have on the following:
Setting up your computer and IBM monitor
Installing and setting up IBM options purchased from IBM or an
IBM reseller
30-day, preinstalled-operating-system support
Arranging for service (on-site or carry-in)
Arranging for overnight shipment of customer-replaceable parts
In addition, if you purchased an IBM PC Server or IBM Netfinity
Server, you are eligible for IBM Start Up Support for 90 days after
installation. This service provides assistance for:
Setting up your network operating system
Installing and configuring interface cards
Installing and configuring network adapters
Please have the following information ready when you call:
Machine Type and Model
Chapter 6. Getting help, service, and information
235
Содержание Netfinity 3000
Страница 1: ...Netfinity 3000 User s Handbook...
Страница 2: ......
Страница 3: ...Netfinity 3000 User s Handbook IBM...
Страница 8: ...vi Netfinity 3000 User s Handbook...
Страница 10: ...viii Netfinity 3000 User s Handbook...
Страница 12: ...x Netfinity 3000 User s Handbook...
Страница 17: ...Caution and danger statements xv...
Страница 23: ...Caution and danger statements xxi...
Страница 24: ...xxii Netfinity 3000 User s Handbook...
Страница 30: ...xxviii Netfinity 3000 User s Handbook...
Страница 52: ...Getting started Handling a CD 31 Loading and unloading a CD 31 18 Netfinity 3000 User s Handbook...
Страница 100: ...Using the SCSISelect Utility program 66 Netfinity 3000 User s Handbook...
Страница 190: ...156 Netfinity 3000 User s Handbook...
Страница 262: ...Replacing the battery 228 Netfinity 3000 User s Handbook...
Страница 276: ...242 Netfinity 3000 User s Handbook...
Страница 304: ...270 Netfinity 3000 User s Handbook...
Страница 328: ...294 Netfinity 3000 User s Handbook...
Страница 370: ...IBM Part Number 37L7037 Printed in U S A May 1999 37L7 37...