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380
SureStore E Disk System SC10 Troubleshooting
Isolating Causes
Table 52
lists the probable causes and solutions for problems you may detect on the disk
enclosure. When more than one problem applies to your situation, investigate the first
description that applies. The table lists the most basic problems first and excludes them
from subsequent problem descriptions.
Table 52
Disk Enclosure Troubleshooting Table
Problem
Description
HW Event
Category
LED State
Status
Probable Cause/Solution
The disk
enclosure does
not power on
none
System
Power LED
off
none
– Neither power cord is plugged in.
– The power switch is not pressed.
– AC breaker is tripped.
– AC power source has failed.
– The PDU/PDRU is defective.
– Power switch is defective.
– A faulty component is causing
power supplies to turn off.
Remove all components and
reinsert one at a time until the
faulty component is isolated.
System fault LED
is on
none
Power
Supply LED
off
Power
supply Not
Available
– The power supply is not plugged
in.
– The PDU/PDRU or primary power
source has failed.
Critical
Part Fault
LED on
Critical
A component has failed. See
problem descriptions below.
Buzzer sounds
when BCC
installed
Critical
BCC Fault
flashing
Critical
BCC DIP switch settings do not
match peer BCC switch settings.
Reset switches.
BCC Fault LED is
on
Critical
BCC Fault
on
Critical
BCC hardware is faulty. Replace the
BCC.
Fan LED is
amber
Critical
Amber
Critical
Fan has slowed or stopped. Replace
the fan.
Содержание Surestore Disk Array 12h - And FC60
Страница 16: ...16 ...
Страница 36: ...36 Array Controller Enclosure Components Figure 9 Controller Enclosure Front View ...
Страница 41: ...Array Controller Enclosure Components 41 Product Description Figure 13 Controller Fan Module ...
Страница 44: ...44 Array Controller Enclosure Components Figure 15 Power Supply Fan Module ...
Страница 68: ...68 Capacity Management Features ...
Страница 117: ...Topologies for HP UX 117 Topology and Array Planning Figure 39 High Availability Topology ...
Страница 122: ...122 Topologies for HP UX Figure 40 High Availability Distance and Capacity Topology ...
Страница 126: ...126 Topologies for HP UX Figure 41 Campus Topology ...
Страница 130: ...130 Topologies for HP UX Figure 43 Four Hosts Connected to Cascaded Switches ...
Страница 134: ...134 Topologies for Windows NT and Windows 2000 Figure 45 Four Host Single Hub Single Disk Array Non HA Topology ...
Страница 136: ...136 Topologies for Windows NT and Windows 2000 Figure 47 Four Host Single Switch Dual Disk Array Non HA Topology ...
Страница 138: ...138 Topologies for Windows NT and Windows 2000 Figure 48 Direct Connect Single Host Single Disk Array HA Topology ...
Страница 140: ...140 Topologies for Windows NT and Windows 2000 Figure 50 Four Host Dual Hub Dual Disk Array HA Topology ...
Страница 142: ...142 Topologies for Windows NT and Windows 2000 ...
Страница 158: ...158 Installing the Disk Array FC60 Figure 54 Enclosure EIA Positions for System E Racks ...
Страница 159: ...Installing the Disk Array FC60 159 Installation Figure 55 Enclosure EIA Positions for Legacy Cabinets ...
Страница 161: ...Installing the Disk Enclosures 161 Installation Figure 56 Disk Enclosure Contents ...
Страница 172: ...172 Installing the Controller Figure 62 Controller Enclosure Package Contents ...
Страница 174: ...174 Installing the Controller Figure 63 Mounting the Controller Enclosure ...
Страница 234: ...234 Adding Disk Enclosures to Increase Capacity ...
Страница 274: ...274 Managing the Disk Array Using SAM Unassigned disks selected as hot spares ...
Страница 345: ...HP UX Diagnostic Tools 345 5 HP UX DIAGNOSTIC TOOLS Overview 346 Support Tools Manager 347 ...
Страница 350: ...350 Support Tools Manager Figure 90 mstm Interface Main Window ...
Страница 358: ...358 Support Tools Manager ...
Страница 401: ...Controller Enclosure Modules 401 Removal and Replacement Figure 101 BBU Removal and Replacement ...
Страница 440: ...440 FCC Statements USA Only ...
Страница 466: ...466 Index ...