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19. Trouble Shooting

 

- No image displayed on the monitor after starting up normally.

Possible Reasons:

 

a) No VGA or HDMI(Trademark) connections.

 

b) The connection cable is damaged.

 

c) The input mode of the monitor is incorrect.

Steps:

 

1. Verify the device is connected with the monitor via a HDMI(Trademark) or VGA cable. If not, please connect the 
device with the monitor and reboot.
2. Verify the connection cable is good. If there is still no image display on the monitor after rebooting, please 
check if the connection cable is good, and change the cable if needed before connecting again. 

 

3. Verify the input mode of the monitor is correct. Please check the input mode of the monitor matches with the 
output mode of the device (e.g. if the output mode of the NVR/DVR is a HDMI(Trademark) output, then the input 
mode of the monitor must be the HDMI(Trademark) input). And if not, please modify the input mode of monitor.

 

4. Check if the fault is solved by step 1 to step 3. If it is solved, 

fi

nish the process. If not, please contact your 

system supplier for support.

- There is an audible warning sound (“Di-Di-Di-DiDi”) after a new bought NVR/DVR starts up.

Possible Reasons:

 

a) No HDD is installed in the device.

 

B) The installed HDD has not been initialised.

 

C) The installed HDD is not compatible with the NVR/DVR or has broken down.

Steps:

 

1. Verify whether at least one HDD is installed in the NVR/DVR.

 

1) If not, please install the compatible HDD.
 
NOTE: Please refer to chapter 4.2. “HDD Installation” for the required HDD installation steps.

 

2) If you do not want to install a HDD, select “Menu> Con

fi

guration> Exceptions”, and uncheck the Audible 

Warning checkbox of “HDD Error”.

 

2. Verify that the HDD is initialised.

 

1) Select “Menu> HDD> General”.

 

2) If the status of the HDD is “Uninitialized”, please check the checkbox of the corresponding HDD and click the 
“Init” button.

 

3. Verify the HDD is detected or is in good condition.

 

1) Select “Menu> HDD> General”.

 

2) If the HDD is not detected or the status is “Abnormal”, please replace the dedicated HDD according to the 
requirement.

 

4. Check if the fault is solved by step 1 to step 3. If it is solved, 

fi

nish the process. If not, please contact your 

system supplier for support.

165

English

Содержание GRN-R5128N

Страница 1: ...GRN R5128N 195 1 16 05 2017 Owner s Manual ASP AG Recorders GRN R5128N 128 Channel NVR GRN R7256N 256 Channel NVR...

Страница 2: ......

Страница 3: ...nd Connecting IP Cameras 30 5 8 1 Add Online IP Cameras 30 5 8 2 Edit the connected IP Cameras and customised Protocols 34 6 Live View 37 6 1 Introduction of the Live View 37 6 2 Operations in Live Vi...

Страница 4: ...of Playback 83 9 2 1 Playing Back Frame by Frame 83 9 2 2 Thumbnails View 83 9 2 3 Fast View 83 9 2 4 Digital Zoom 84 9 2 5 Reverse the Playback of Multi Channel 84 10 Backup 85 10 1 Backing up the R...

Страница 5: ...135 13 5 Configuring the Quota Mode 137 13 6 Configuring the Disk Clone 138 13 7 Checking the HDD Status 138 13 8 HDD Detection 139 13 9 Configuring HDD Error Alarms 141 14 RAID Setup 142 14 1 Configu...

Страница 6: ...156 17 Other Functions 157 17 1 Configuring the RS 232 Serial Port 157 17 2 Configuring the General Settings 157 17 3 Configuring the DST Settings 158 17 4 Configuring More Settings for the Device Par...

Страница 7: ...problem in the NVR DVR The warranty period for the Fan is one year after purchase This product is not for exclusive use of crime prevention but also for assistance in cases of fire We take no respons...

Страница 8: ...w screen can be switched to group view manual switch and automatic cycle live view are also provided and the interval of automatic cycle can be adjusted Quick setting menu is provided for live view Mo...

Страница 9: ...0p real time Backup Exports video data to a USB SATA or eSATA device depending on model Exports video clips during playback Management and maintenance of backup devices Hot Spare working mode to act a...

Страница 10: ...Product is for indoor use It is not weatherproof Please use the product considering its environmental specifications Temperature Humidity To clean the product gently wipe the outside with a clean dry...

Страница 11: ...age Contents These parts are included 2x AC Cords 19 Brackets 32x SATA HDD slides 512x Screws for HDDs 1x Cat 6 Network Cable 1x eSATA Cable 1x Remote Control 1x Mouse 1x Setup CD 1x Quick Guide 11 En...

Страница 12: ...4 Installation 4 1 Connections and Control Keys Front View 12 English...

Страница 13: ...and shorten the product s life cycle Recommendations on installing a NVR DVR in a rack Do not seal the inside of the rack where the NVR DVR is installed Keep the airflow through the inlet and outlet...

Страница 14: ...able must be removed for the HDDs previously used in a PC or other DVR models before installation Before you start Disconnect the power from the NVR DVR before installing a hard disk drive HDD A facto...

Страница 15: ...d the installation of all hard disks close the front panel and lock it with the key again 4 3 Peripheral Connections Instructions on wiring the Alarm Input Output The alarm input output interface of t...

Страница 16: ...ut By default the jumpers are connected To connect an AC load the jumpers should be removed NOTE An external relay is needed to prevent electric shock when connecting to an AC load Using the Alarm Con...

Страница 17: ...eration of the NVR 5 1 1 Remote Control It is possible to use all functions of the NVR DVR with the remote control If several NVR DVRs are set with unique ID numbers they can be controlled with one re...

Страница 18: ...18 English...

Страница 19: ...u have installed the batteries properly in the remote control And you have to aim the remote control at the IR receiver in the front panel If there is no response after you press any button on the rem...

Страница 20: ...not turn blue and there is still no response from the remote please check the following 1 Batteries are installed correctly and the polarities of the batteries are not reversed 2 Batteries are fresh a...

Страница 21: ...ent and the ground connection is working properly Starting up the NVR DVR Steps 1 Check whether the power supply is plugged into an electrical outlet It is HIGHLY recommended that an Uninterruptible P...

Страница 22: ...button 3 Click the Yes button 4 Turn off the power switch on the rear panel when the attention window pops up Rebooting the NVR DVR In the Shutdown menu you can also reboot the NVR DVR Steps 1 Enter...

Страница 23: ...g the Setup Wizard 1 The Setup Wizard can take you through some important settings of the NVR DVR If you do not want to use the Setup Wizard at that moment click the Cancel button You can also choose...

Страница 24: ...s numbers and special characters in order to increase the security of your product And we recommend you reset your password regularly Especially in a high security system resetting the password monthl...

Страница 25: ...ould be configured for the cameras connecting to the PoE or built in switch network interface of the NVR DVR 7 Click the Next button after you configured the network parameters which takes you to the...

Страница 26: ...takes you to the RAID Management window NOTE If you enable RAID the device needs to be rebooted 10 Click Next to enter the Array Management Window 11 Click the Next button after you configured the ne...

Страница 27: ...aved in the HDD 13 Click the Next button You enter the Adding IP Camera interface 14 Click Search to find an online IP Camera Select the IP camera to be added and click the Add button Enter username a...

Страница 28: ...rched IP Cameras 16 Click OK to complete the startup of the Setup Wizard 5 5 User Login To control any function of the NVR DVR you must login the device before operating the menu and other functions S...

Страница 29: ...rn NOTE Only the admin user has the possibility to unlock the device with a pattern Draw the pre defined pattern on the screen to unlock the menu If you have forgotten your pattern you can select the...

Страница 30: ...tion interface of the device the main menu bar will be displayed on the top of the screen You can click on the icons to enter the corresponding submenus and perform the operations The icon of the curr...

Страница 31: ...n is valid and correct For detailed checking and configuring of the network please see Chapter 9 3 Checking Network Traffic and the Chapter Configuring Network Detection Steps 1 Enter the Camera Manag...

Страница 32: ...n to pop up the Add IP Camera Custom interface 2 You can edit the IP address protocol management port and other information of the IP camera to be added 3 Click Add to add the camera NOTE If the Conti...

Страница 33: ...b 2 Select the backup device from the drop down list and click the Refresh button to get the latest information of the backup device 3 Select the configuration file of the IP camera from the list 4 Cl...

Страница 34: ...meras to the backup device 4 Click OK on the pop up message box after the exporting process is complete Enter a name for the file and click OK to export the camera configuation 5 8 2 Edit the connecte...

Страница 35: ...customised protocols provided in the system where you can edit the protocol name and choose whether to enable the sub stream 2 Choose the protocol type of transmission and choose the transfer protocol...

Страница 36: ...fer Protocol Select the transfer protocol for the custom protocol Port Set the port No For the custom protocol Path Set the resource path for the custom protocol E g ch1 main av_stream NOTE The protoc...

Страница 37: ...ere are many functions provided The functions are listed below Single Screen showing only one screen on the monitor Multi screen showing multiple screens on the monitor simultaneously Auto switch the...

Страница 38: ...6 2 2 Quick Setting Toolbar in Live View Mode On the screen of each channel there is a quick setting toolbar which shows when you single click the mouse in the corresponding screen 38 English...

Страница 39: ...ing is found it means there was no recording during the last five minutes Digital Zoom Digital Zoom can zoom in the selected area to the full screen You can left click and draw to select the area for...

Страница 40: ...e Live View Settings The Live View settings can be customised according to different needs You can configure the output interface dwell time for the screen to be shown mute or turning on the audio the...

Страница 41: ...ach Video Output Interface 1 Select a View mode by pushing one of the View Buttons shown below 2 Select a small window and double click on the channel number to display the channel in the window If yo...

Страница 42: ...Spot 4 Configure the Frame Rate Max Bitrate Mode and Max Bitrate 5 Click the Apply button to activate the settings After you set the Digital Spot you can get a view in the remote client or web browse...

Страница 43: ...should be done before you control the PTZ camera Please note Only cameras using Grundig 1 protocol make use of all the PTZ functions Cameras using Grundig 2 ONVIF or any other protocol might need to b...

Страница 44: ...l the camera to the location where you want to set the limit and click the Left Limit or Right Limit button to link the location to the corresponding limit NOTE A speed dome starts a linear scan from...

Страница 45: ...panel 2 Choose a Camera in the dropdown list 3 Click the button to show the general settings of the PTZ control 4 Click to enter the preset No in the corresponding text field 5 Click the Call Preset b...

Страница 46: ...ou can click the OK button to save the key point to the patrol You can delete all the key points by clicking the Clear button for the selected patrol or click the Clear All button to delete all the ke...

Страница 47: ...to move the PTZ camera and click the Stop button to stop it The movement of the PTZ is recorded as the pattern 7 2 6 Calling the Patterns Follow the procedure to move the PTZ camera according to the p...

Страница 48: ...ocation to the corresponding limit NOTE A speed dome starts a linear scan from the left limit to the right limit and you must set the left limit on the left side of the right limit as well the angle f...

Страница 49: ...ar Scan button again to stop it You can click the Restore button to clear the defined left limit and right limit data and the dome needs to reboot to make settings take effect 7 2 9 One touch Park For...

Страница 50: ...5s 4 Click the button again to inactivate it 7 3 PTZ Control Panel To enter the PTZ control panel two ways are supported OPTION 1 In the PTZ settings interface click the PTZ button on the lower right...

Страница 51: ...eters you can define the parameters which affect the image quality such as the transmission stream type the resolution and so on Before you start 1 Make sure that the HDD has already been installed If...

Страница 52: ...ecording capacity For detailed information see the Chapter Configuring the Quota Mode 3 If the HDD mode is Group you should set the HDD group For detailed information see the Chapter Configuring the H...

Страница 53: ...will not be deleted The actual keeping time for the file should be determined by the capacity of the HDD Redundant Record Enabling redundant recording means that the recording files will be saved on...

Страница 54: ...ce Menu Record Schedule 2 Configure the Recording Schedule 1 Select Record Schedule 2 Choose the camera you want to configure 3 Select the check box after the Enable Schedule item 4 Click the Edit but...

Страница 55: ...ntent Analysis triggered recording and capture you must configure the motion detection settings alarm input settings or VCA settings as well For detailed information refer to Chapter 8 1 Chapter 8 2 a...

Страница 56: ...a motion detection event takes place the NVR DVR can analyse it and perform many actions to handle it Enabling the motion detection function can trigger certain channels to start recording or trigger...

Страница 57: ...ure 2 Check the checkbox after Enable Motion Detection 3 Drag and draw the area for motion detection by mouse If you want to set the motion detection for all the area shot by the camera click Full Scr...

Страница 58: ...u 8 Exit the Motion Detection menu 3 Edit the Motion Detection Recording Schedule For detailed information of schedule configuration see Chapter Configuring the Recording Schedule 8 4 Configuring the...

Страница 59: ...larm parameters 1 Select the Alarm Input number and configure the alarm parameters 2 Choose N O normally open or N C normally closed as the alarm type 3 Check the checkbox at Enable 4 Click on the cog...

Страница 60: ...menu Repeat the above steps to configure other alarm input parameters If the settings can also be applied to other alarm inputs click Copy and choose the alarm input number 3 Edit the Alarm triggered...

Страница 61: ...1 Enter the Manual settings interface Menu Manual 2 Enable the Manual Recording 1 Select Record on the left bar 2 Click the status button in front of the camera number to change from OFF to ON 3 Disab...

Страница 62: ...ule on holidays for that year as you may want to have a different plan for recording on a holiday Steps 1 Enter the Recording setting interface Menu Record Holiday 2 Enabling the Edit Holiday schedule...

Страница 63: ...e 3 Enter the Recording Schedule settings interface to edit the holiday recording schedule For details see Chapter 6 2 Configuring the Recording Schedule 8 7 Configuring the Redundant Recording Enabli...

Страница 64: ...to save the settings c Click OK to go back to the upper level menu NOTE You must set the Storage mode in the HDD Advanced settings to Group before you set the HDD property to Redundant For detailed in...

Страница 65: ...down list D Check the checkbox of Redundant Record Capture E Click on OK to save the settings and back to the upper level menu F Repeat the above steps for configuring all cameras you want to have red...

Страница 66: ...e HDD group 1 Choose a group number for the HDD group 2 Click Apply and then in the pop up message box click Yes to save your settings 3 Click OK to go back to the upper level menu Repeat the above st...

Страница 67: ...the recording files Steps 1 Enter Export setting interface Menu Export 2 Select the channels you want to investigate by checking the checkbox 3 Configure the recording type file type and start end tim...

Страница 68: ...the open lock icon which will turn to a closed lock indicating that the file is locked NOTE The recording files for which the recording is not completed yet cannot be locked 2 Click on closed lock to...

Страница 69: ...the backward arrow on an SD card button in the quick setting toolbar NOTE In the instant playback mode only the recording files recorded during the last five minutes on this channel will be played ba...

Страница 70: ...2 Playback management The toolbar in the bottom part of the Playback interface can be used to control the playing progress Click on the channel s to execute simultaneous playback of multiple channels...

Страница 71: ...NOTE For the Playback progress bar use the mouse to click any point of the progress bar or drag the progress bar to locate special frames 71 English...

Страница 72: ...ill be played in 16 time speed mode The smart playback rules and areas are configurable Before you start To get the smart search result the corresponding event type must be enabled and configured on t...

Страница 73: ...ar to play the video file 5 Click on the Smart Playback status bar to switch to the playback by smart search interface 6 Set the rules and areas for the smart search of line crossing detection intrusi...

Страница 74: ...dar the icon for that day is displayed as a number in a dark coloured square Otherwise it is displayed as a number in a light coloured square In the Playback interface The toolbar in the bottom part o...

Страница 75: ...ction Steps 1 Enter the Playback interface Menu Playback 2 Select Event in the drop down list on the top left side 3 Select Alarm Input Motion or VCA as the event type edit the Start time and End time...

Страница 76: ...You can click the Back button to go back to the search interface NOTE Pre play and post play can be configured 6 Playback interface The toolbar in the bottom part of Playback interface can be used to...

Страница 77: ...y tag 1 Enter the Playback interface Menu Playback 2 Search and play back the recording file s Refer to Chapter 9 1 for detailed information about searching and playback of the recording files Click t...

Страница 78: ...and then click Search to enter the Search Result interface NOTE You can enter the keyword in the textbox next to Keyword to search the tag on your command 3 Click the button to play back the file You...

Страница 79: ...rface Menu Maintenance Log Information 2 Click the Log Search tab to enter the Playback by System Logs Set the search time and type and click the Search button 3 Choose a log with the recording file a...

Страница 80: ...channel at different times The split ratio is based on the length of the recording and the amount of split screens Enter Menu Playback Sub Periods Select the Date and the amount of Split Screens in th...

Страница 81: ...Enter the Tag Search interface Menu Playback 2 Select the External File in the drop down list on the top left side The files are listed in the right side list You can click the Refresh button to refre...

Страница 82: ...Select a Picture from the drop down list in the upper left corner of the page to enter the Picture Playback interface 3 Check the checkbox to select the channel s and specify the start time and end t...

Страница 83: ...frame It is also feasible to use the button II in the toolbar 9 2 2 Thumbnails View With the thumbnails view on the playback interface you can conveniently locate the required video files on the time...

Страница 84: ...channel You can play back the recording files of multi channel reversely Up to 16 ch with 1280 720 resolution simultaneous reverse playback is supported up to 4 ch with 1920 1080P resolution simultane...

Страница 85: ...and USB HDDs Steps 1 Enter the Export interface Menu Export Normal 2 Set the search condition and click the Search button to enter the search result interface 3 Select the recording files you want to...

Страница 86: ...vice If this does not work this device might not be supported or defect You can also format USB flash drives or USB HDDs via the device Stay in the Exporting interface until all recording files are ex...

Страница 87: ...h button to enter the search result interface 3 Select the recording files you want to back up Click the button to play the recording file if you want to check it Check the checkbox in front of the re...

Страница 88: ...ton Reconnect the device If this does not work this device might not be supported or defect Stay in the Exporting interface until all recording files are exported and until the pop up message box Expo...

Страница 89: ...er and or a SATA device Quick Backup and Normal Backup are supported Steps 1 Enter the Export interface Menu Export Event 1 Select Alarm Input from the dropdown list of Event Type 2 Select the Alarm I...

Страница 90: ...2 Select the recording files to export 1 Clicking the Quick Export button will export the recording files of all channels triggered by the selected alarm input 90 English...

Страница 91: ...porting interface until all recording files are exported and until the pop up message Export finished appears 3 Check the backup result NOTE The Player player exe will be exported automatically during...

Страница 92: ...on the cogwheel symbol to save the video clips Otherwise the promption for saving clips will pop up when you quit the playback interface NOTE A maximum of 30 clips can be selected for each channel 92...

Страница 93: ...xported and the pop up message Export finished appears 5 Check the backup result 10 1 4 Hot Spare Device Backup The device can form an N 1 hot spare system The system consists of several working devic...

Страница 94: ...switching the working mode of the hot spare device to normal mode to ensure the normal operation afterwards Steps 1 Enter the Hot Spare settings interface Menu Configuration Hot Spare 2 Set the Work M...

Страница 95: ...to the hot spare device 4 You can view the working status of the hot spare device on the Working Status list a When the working device works properly the working status of the hot spare device is dis...

Страница 96: ...up the motion detection for Menu Camera Motion 2 Set up the detection area and sensitivity Tick Enable Motion Detection and use the mouse to draw detection area s and drag the sensitivity bar to set t...

Страница 97: ...click Apply to save the settings 4 Set up the arming schedule of the channel 1 Select the Arming Schedule tab to set the arming schedule of handling actions for the motion detection 2 Choose one day o...

Страница 98: ...repeat the above steps or just click Copy in the Motion Detection interface to copy the above settings to it 11 2 Setting the Sensor Alarms Here you can set the handling action of an external sensor a...

Страница 99: ...t up its alarm response actions 3 Select the Trigger Channel tab and select one or more channels which will start to record or turn to full screen monitoring when an external alarm is input and click...

Страница 100: ...5 Select the Linkage Action tab to set up alarm response actions for the alarm input please refer to Chapter Setting Alarm Response Actions 6 If necessary select the PTZ Linking tab and set the PTZ l...

Страница 101: ...p interface and check the checkbox of alarm inputs to copy the settings to them 11 3 Detecting a Video Loss Alarm This function is for detecting video loss of a channel and taking alarm response actio...

Страница 102: ...e tab to set the channel s arming schedule 2 Choose one day of a week and up to eight time periods can be set within each day 3 Click Apply button to save the settings NOTE Time periods shall not be r...

Страница 103: ...Set up the handling action for tampering Check the checkbox of Enable Video Tampering Detection and click the cogwheel button to set up the handling action of video loss 3 Set up the arming schedule...

Страница 104: ...lete the tampering settings of the channel NOTE Time periods shall not be repeated or overlapped 11 5 Detecting VCA Events If the connected camera supports VCA this function can be edited directly fro...

Страница 105: ...the handling actions 1 Select the Arming Schedule tab to set the channel s arming schedule 2 Choose one day of a week Up to eight time periods can be set within each day 3 Click Apply button to save...

Страница 106: ...ated IP address Illegal Login Incorrect user ID or password Record Exception No space for saving recorded files PoE Power Overload The power consumption of the connected cameras via the PoE interface...

Страница 107: ...Picture to FTP Trigger Alarm Output and Send Email Event Hint Display When an event or exception happens a hint can be displayed on the lower left corner of the live view image And you can click on t...

Страница 108: ...ation Live View Full Screen Monitoring Dwell Time Auto switch will terminate once the alarm stops and you will be taken back to the Live View interface NOTE You must select during the Trigger Channel...

Страница 109: ...riggers an alarm output when an alarm is triggered 1 Enter the Alarm Output interface Menu Configuration Alarm Alarm Output Select an alarm output and set the alarm name and dwell time Click the Sched...

Страница 110: ...shall not be repeated or overlapped 3 Repeat the above steps to set up the arming schedule of other days of a week You can also use the Copy button to copy an arming schedule to other days Click the...

Страница 111: ...cleared only by clicking the Clear button in the following interface Steps 1 Select the alarm output you want to trigger or clear and make related operations for Menu Manual Alarm 2 Click the Trigger...

Страница 112: ...server is available you can click the checkbox of DHCP to automatically obtain an IP address and other network settings from that server Working Mode Four 10M 100M 1000M NIC cards are provided and it...

Страница 113: ...d the general settings click the Apply button to save the settings 12 2 Configuring the Advanced Settings 12 2 1 Configuring DDNS If your NVR DVR is set to use PPPoE as ist default network connection...

Страница 114: ...in the corresponding fields Refer to the DynDNS settings 1 Enter the Server Address for NO IP 2 In the NVR DVR Domain Name text field enter the domain obtained from the NO IP website www no ip com 3...

Страница 115: ...o enable this feature 4 Configure the following NTP settings Interval Time interval between the two synchronising actions with the NTP server The unit is minute NTP Server IP address of the NTP server...

Страница 116: ...feature b User Name The user name of the sender s account registered on the SMTP server c Password The password of the sender s account registered on the SMTP server d SMTP Server The SMTP Server IP...

Страница 117: ...MP checkbox to enable this feature 4 Configure the following SNMP settings Trap Address IP Address of the SNMP host Trap Port Port of the SNMP host 5 Click the Apply button to save and exit the interf...

Страница 118: ...and click on the Login button to log in to the device 3 Enter the HTTPS settings interface Configuration Remote Configuration Network Settings HTTPS 4 Create the self signed certificate or authorised...

Страница 119: ...Menu Configuration Network 2 Select the More Settings tab to enter the More Settings interface as shown below 3 Enter the Alarm Host IP and Alarm Host Port in the text fields The Alarm Host IP refers...

Страница 120: ...the multicast address must be the same as the NVR DVR s multicast IP 4 Click the Apply button to save and exit the interface NOTE The multicast function should be supported by the network switch to wh...

Страница 121: ...ould be set to the range of 2000 65535 it is used for remote client software access The HTTP port is used for remote web browser access 12 2 10 Configuring Email The system can be configured to send a...

Страница 122: ...name of the sender Sender s Address The Email address of the sender Select Receivers Select the receiver Up to 3 receivers can be configured Receiver The name of the user to be notified Receiver s Ad...

Страница 123: ...nP function to enable the fast connection of the device to the WAN via a router without port mapping Before you start If you want to enable the UPnP function of the device you must enable the UPnP fun...

Страница 124: ...1 Auto If you select Auto the Port Mapping items are read only and the external ports are going to be set by the router automatically Steps 1 Select Auto in the drop down list of Mapping Type 2 Click...

Страница 125: ...tps port respectively NOTE You can use the default port No or change it according to your actual requirements The External Port indicates the port No For port mapping in the router The value of the RT...

Страница 126: ...other ports should be between 1 and 65535 and the values must be different from each other If multiple devices are configured for the UPnP settings under the same router the value of the port No For e...

Страница 127: ...the Network Traffic interface Menu Maintenance Net Detect 2 You can view the sending rate and receiving rate information on the interface The traffic data is going to be refreshed every second 12 4 Co...

Страница 128: ...ck the Network Detection tab to enter the Network Detection menu 3 Enter the destination address in the text field of Destination Address 4 Click the Test button to start testing network delay and pac...

Страница 129: ...on if the connected local backup device cannot be displayed When it fails to detect the backup device please check whether it is compatible with the NVR DVR You can format the backup device if the for...

Страница 130: ...the Network Statistics You can check here the network status to obtain the real time information from the NVR DVR Steps 1 Enter the Network Detection interface Menu Maintenance Net Detect 2 Choose th...

Страница 131: ...Yes button to initialise it immediately or you can perform the following steps to initialise the HDD Steps 1 Enter the HDD Information interface Menu HDD General 2 Select the HDD to be initialised 3 C...

Страница 132: ...can add the allocated NAS or disk of IP SAN to the NVR DVR and use it as a network HDD Steps 1 Enter the HDD Information interface Menu HDD General 2 Click the Add button to enter the Add NetHDD inte...

Страница 133: ...can just manually enter the directory in the text field of the NetHDD Directory 4 Click the OK button to add the configured NAS disk NOTE Up to 8 NAS disks can be added with a max capacity of 8TB eac...

Страница 134: ...NetHDD is uninitialised please select it and click the Init button for initialisation 13 3 Managing eSATA When there is an external eSATA device connected to the NVR you can configure eSATA for the u...

Страница 135: ...ral 4 Edit the property of the selected eSATA or initialise it if required NOTE Two storage modes can be configured for the eSATA when it is used for Record Capture Please refer to the Chapter Managin...

Страница 136: ...elect a HDD from the list and click on the pencil on a written sheet icon to enter the Local HDD Settings interface as shown below 7 Select the Group number for the current HDD NOTE The default group...

Страница 137: ...d 2 Set the Mode to Quota as shown below NOTE The NVR DVR must be rebooted to enable the changes to take effect 3 Select a camera for which you want to configure the quota 4 Enter the storage capacity...

Страница 138: ...e Set button to set it Choose Export and click on the OK button 4 Check the checkbox of the HDD to be cloned in the Clone Source list 5 Click on the Clone button A message box will pop up 6 Click on t...

Страница 139: ...he HDD detection function such as the adopting of the S M A R T and the Bad Sector Detection technique The S M A R T Self Monitoring Analysis and Reporting Technology is a monitoring system for the HD...

Страница 140: ...ion Steps 1 Click the Bad Sector Detection tab 2 Select the HDD No in the dropdown list that you want to configure and choose Full Detection or Key Area Detection as detection type 3 Click the Detect...

Страница 141: ...dropdown list 3 Click the checkbox s below to select the HDD error alarm type s as shown below The alarm type can be set to Audible Warning Notify Surveillance Center Send Email and Trigger Alarm Out...

Страница 142: ...your demand Before you start Please install the HDD s properly and it is recommended to use the same enterprise level HDDs including model and capacity for array creation and configuration to maintain...

Страница 143: ...Chapter 14 2 Enable RAID for details 2 As the default array type is RAID 5 please install at least 3 HDDs in your device 3 If more than 10 HDDs are installed 2 arrays can be configured Steps 1 Enter t...

Страница 144: ...ibe the manual configuration of the array and virtual disk Steps 1 Enter the Physical Disk Settings interface Menu HDD RAID Physical Disk 2 Click on the Create button to enter the Create Array interfa...

Страница 145: ...number of lost disks has exceeded the limit the working status of the array will change to Offline In other conditions the working status is Degraded When the virtual disk is in Degraded status you ca...

Страница 146: ...he virtual disk is in Degraded status Steps 1 Enter the Array Settings interface Menu HDD RAID Array 2 Click on the Array tab to go back to the Array Settings interface and click on the Edit button to...

Страница 147: ...tings interface Menu HDD RAID Array 2 Select an array and click on the Delete button to delete the array 3 In the pop up message box click on the Yes button to confirm the array deletion NOTE Deleting...

Страница 148: ...d you will need to edit it in the OSD of the camera Steps 1 Enter the OSD Configuration interface Menu Camera OSD 2 Select the camera to configure the OSD settings for 3 Edit the Camera Name in the te...

Страница 149: ...privacy mask for 3 Click the checkbox of Enable Privacy Mask to enable this feature 4 Use the mouse to draw a zone in the window The zones will be marked in different frame colours NOTE Up to 4 priva...

Страница 150: ...s Steps 1 Enter the Image Settings interface Menu Camera Image 2 Select the camera to set the image parameters 3 You can click on the arrow to change the value of each parameter 4 Click the Apply butt...

Страница 151: ...the System Information Steps 1 Enter the System Information interface Menu Maintenance System Info 2 You can click the Device Info Camera Record Alarm Network and HDD tabs to view the system informat...

Страница 152: ...d exported at any time Steps 1 Enter the Log Search interface Menu Maintenance Log Information 2 Set the log search conditions to refine your search including the Start Time End Time Major Type and Mi...

Страница 153: ...button of each log or double click it to view its detailed information as shown below And you can also click the button to view the related video files if available 6 If you want to export the log fil...

Страница 154: ...ort all the log files stored in the HDD 16 3 Importing Exporting IP Camera Information The information of the added IP camera can be generated into an excel file and exported to the local device for b...

Страница 155: ...ion files the device will reboot automatically 16 5 Upgrading the System The firmware on your NVR DVR can be upgraded by a local backup device or remote FTP server 16 5 1 Upgrading by a Local Backup D...

Страница 156: ...nce Default 2 Click the OK button to restore the default settings NOTE Except the network parameters including IP address subnet mask gateway MTU NIC working mode default route and server port all oth...

Страница 157: ...VR DVR The serial device will be controlled remotely by the PC through the network and the protocol of the serial device Steps 1 Enter the RS 232 Settings interface Menu Configuration RS 232 2 Configu...

Страница 158: ...the speed of the mouse pointer 4 levels are configurable Enable Wizard Enable disable the Wizard that starts up when the device starts up Enable Password Enable disable the use of the login password 4...

Страница 159: ...control Auto Logout Set the timeout time for menu inactivity E g when the timeout time is set to 5 Minutes then the system will exit from the current operation menu to change to the live view screen a...

Страница 160: ...17 5 1 Adding a User Steps 1 Enter the User Management interface Menu Configuration User 2 Click the Add button to enter the Add User interface 160 English...

Страница 161: ...n for the Two way Audio in Remote Configuration and only has the local remote playback permission in the Camera Configuration by default User s MAC Address The MAC address of the remote PC which logs...

Страница 162: ...VR Remote Alarm Control Remotely arming a notify alarm and exception message to the remote client and controlling the alarm output Remote Advanced Operation Remotely operating the HDD management initi...

Страница 163: ...ected user 17 5 3 Editing a User Steps 1 Enter the User Management interface Menu Configuration User 2 Select the user to be edited from the list as shown in the picture Operator and Guest below 3 Cli...

Страница 164: ...g the Point to Point Protocol PPP frames inside Ethernet frames It is used mainly with ADSL services where individual users connect to the ADSL transceiver modem over the Ethernet and in plain Metro E...

Страница 165: ...If not please contact your system supplier for support There is an audible warning sound Di Di Di DiDi after a new bought NVR DVR starts up Possible Reasons a No HDD is installed in the device B The...

Страница 166: ...NOTE Simultaneously press Ctrl and C to exit the ping command If there exists a return information and the time value is little the network is normal 2 Verify that the setting parameters are correct...

Страница 167: ...power indicator is normal 2 When the IP camera is offline please try the ping command on the PC to check if the PC connects with the IP camera 3 Verify whether the network between the IP camera and th...

Страница 168: ...interfaces separately and digits like D1 and D2 stand for the channel number and X means the selected window has no image output 3 Check if the fault is solved by the above steps If it is solved finis...

Страница 169: ...y press Ctrl Alt and Delete to enter the windows task management interface as shown in the following picture Select the Performance tab check the status of the CPU and Memory If the resource is not en...

Страница 170: ...DVR with the RS 232 cable 2 Open the Super Terminal Software and execute the command of ping 192 168 0 0 l 1472 f the IP address may change according to the real condition and check if there exists a...

Страница 171: ...Configuration General General and verify that the device s time setting is correct 2 Verify that the search condition is correct Select Playback and verify that the channel and time are correct 3 Ver...

Страница 172: ...Control Pan Tilt Zoom Camera OSD Preset set call Audio Outputs 1 CH RCA Audio Outputs 1 CH RCA 2x HDMI Alarm Inputs 16 contact input N O or N C Alarm Outputs 8 Relay ONVIF compliant Profile S Profile...

Страница 173: ...140 W Power Consumption 16 kg Weight 442 x 494 x 164 mm Dimensions wxhxd 173 English...

Страница 174: ...relevant provisions EC EMC Directive 2014 30 EU LVD Directive 2014 35 EU Applied harmonised standards and technical specifications EN 50130 4 2011 A1 2014 EN 55032 2015 EN 61000 3 2 2014 EN 61000 3 3...

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