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112  

•

  Troubleshooting 

Genie Monochrome Series-GigE Vision Camera 

 Device IP Error 

The GigE server tray icon shows a warning with IP errors. Review the following topics on network IP problems to 
identify and correct the condition.  

Multiple Camera Issues 

• 

When using multiple cameras with a computer with multiple NIC ports, confirm each Genie has been 
assigned an IP address by checking the GigE server (see 

"

Sapera GigE Server Details

" on page 85

).  

• 

LLA mode can only be used for one NIC port. For other NIC ports use a DHCP server or persistent IP. For 
details see 

"

GigE Server Warning Example 1a: IP error with multiple NICs

" on page 114

 and 

"

GigE Server 

Warning Example 1b: IP error with multiple NICs

" on page 115

. 

• 

To reduce network traffic in configured problem free systems, use the Network Configuration tool to 
conflict and camera discovery broadcasts. See 

"

Network Card Information and Configuration

" on page 82

 

and 

"

System Information and Configuration

" on page 81

.  

• 

When using multiple cameras connected to an VLAN Ethernet switch, confirm that all cameras are on the 
same subnet setup on that switch. See 

"

Using Genie with a VLAN Ethernet Switch

" on page 77

. 

Other IP Issues 

• 

"

GigE Server Warning Example 2: Subnet Mask or IP error

" on page 116

 

• 

"

GigE Server Warning Example 3: Filter Driver (CorSnid) Disabled

" on page 116

 

 

 Device Available but with Operational Issues 

A properly installed Genie with no network issues may still not perform optimally. Operational issues concerning 
cabling, Ethernet switches, multiple cameras, and camera exposure are discussed in the following sections:  

Always Important 

• 

Why should Genie firmware be updated? See 

"

Firmware Updates

" on page 117

. 

• 

"

Power Failure During a Firmware Update–Now What?

" on page 118

 

• 

"

Cabling and Communication Issues

" on page 118

 

Getting Timeout Messages 

• 

See 

"

Acquisition Error with a Timeout Message

" on page 119

   

• 

Or specifically 

"

Disabling Windows Firewall

" on page 119

   

No Timeout messages 

• 

I can use CamExpert to grab (with no error message) but there is no image (display window stays black). 
See 

"

Acquisition Error without Timeout Messages 

" on page 120

.  

• 

There is no image and the frame rate is lower than expected. See 

"

Camera is functional but frame rate is 

lower than expected

" on page 120

.  

• 

There is no image but the frame rate is as expected. See 

"

Camera is functional, frame rate is as expected, 

but image is black

" on page 121

.   

There is a problem with the acquisition  

• 

"

Grab has Random Bad Data or Noise

" on page 121

 

Other problems 

• 

"

Ethernet Switch Issues

" on page 123

 

• 

"

Older Laptop Computer Networking Issues

" on page 122

 

 

Содержание M1024

Страница 1: ...Genie Monochrome Series Camera User s Manual Genie Framework 1 31 M640 M1024 M1400 M1410 M1600 GigE Vision Area Scan Camera CA GENM MUM00 www imaging com...

Страница 2: ...eir respective owners Document Date February 29 2008 Document Number CA GENM MUM00 CA GENM MUM00 About DALSA DALSA is an international high performance semiconductor and electronics company that desig...

Страница 3: ...MERA 17 WARNING GROUNDING INSTRUCTIONS 17 GIGE NETWORK ADAPTER GUIDELINE 17 Supported Network Configurations 17 INSTALLATION OVERVIEW PREPARATIONS 18 Network and Computer Overview 18 Installation Over...

Страница 4: ...CamExpert 51 Input Controls via Sapera LT or GigE Vision Compliant Applications 52 STROBE AND GENERAL OUTPUTS 53 General Outputs Settings via CamExpert 53 Open and Close Output Settings 54 Strobe On...

Страница 5: ...stent IP 83 Creating a Status Report 84 SAPERA GIGE SERVER DETAILS 85 SAPERA CAMEXPERT GUIDE 87 USING CAMEXPERT WITH GENIE MONOCHROME CAMERAS 87 CamExpert Panes 88 CamExpert LUT Controls 89 TECHNICAL...

Страница 6: ...GigE Server Warning Example 3 Filter Driver CorSnid Disabled 116 DEVICE AVAILABLE WITH OPERATIONAL ISSUES 117 Firmware Updates 117 Power Failure During a Firmware Update Now What 118 Cabling and Comm...

Страница 7: ...he camera to the host PC All Genie cameras are supported by DALSA Sapera LT software libraries featuring CamExpert for simplified camera set up and configuration Sapera LT is field proven in thousands...

Страница 8: ...IC through a GigE network switch Available in variety of resolutions each supporting 8 bit or 10 bit acquisitions Lookup table pre processing Real time shading correction i e Flat Field processing Hor...

Страница 9: ...network Imaging Package Genie Imaging Driver and latest Genie Firmware Required installation Included with Genie distribution CD Sapera Runtime including CamExpert Included and installed if desired Ge...

Страница 10: ...tion and polarity Features LUT 8 bit 10 bit Flip Real time horizontal flip Binning Horizontal 2 pixel and Vertical 2 line Timestamp 1 s internal timer to timestamp images and events Test image Interna...

Страница 11: ...2 27 1987 Test Ea and guide Shape half sine Amplitude 75 g Duration 3 ms Number 3 shocks and 3 shocks Supported Industry Standards Genie cameras are 100 compliant with the GigE Vision 1 0 specificatio...

Страница 12: ...2 inch diagonal Sensor Sony ICX414AL Resolution 640 x 480 pixels Minimum Frame Rate free running 0 1 fps one frame every 10 seconds Maximum Frame Rate free running 64 fps Minimum Exposure 22 s Maximu...

Страница 13: ...3 inch diagonal Sensor Sony ICX424AL Resolution 640 x 480 pixels Minimum Frame Rate free running 0 1 fps one frame every 10 seconds Maximum Frame Rate free running 64 fps Minimum Exposure 22 s Maximu...

Страница 14: ...inch diagonal Sensor Sony ICX204AL Resolution 1024 x 768 pixels Minimum Frame Rate free running 0 1 fps one frame every 10 seconds Maximum Frame Rate free running 20 fps Minimum Exposure 44 s Maximum...

Страница 15: ...inch diagonal Sensor ICX267AL Resolution 1360 x 1024 pixels Minimum Frame Rate free running 0 1 fps one frame every 10 seconds Maximum Frame Rate free running 15 fps Minimum Exposure 32 s Maximum Expo...

Страница 16: ...inch diagonal Sensor ICX285AL Resolution 1360 x 1024 pixels Minimum Frame Rate free running 0 1 fps one frame every 10 seconds Maximum Frame Rate free running 21 9 fps Minimum Exposure 32 s Maximum Ex...

Страница 17: ...inch diagonal Sensor Sony ICX274AL Resolution 1600 x 1200 pixels Minimum Frame Rate free running 0 1 fps one frame every 10 seconds Maximum Frame Rate free running 12 fps Minimum Exposure 100 s Maxim...

Страница 18: ...e set of C classes for image processing and analysis Sapera Processing offers highly optimized tools for image processing blob analysis search pattern recognition OCR and barcode decoding The followin...

Страница 19: ...ed for Windows Install the PCI bus Gigabit NIC as described by the NIC manufacture s documentation The Genie camera has been tested with a variety of Gigabit network adapters both built into the syste...

Страница 20: ...ndows Firewall exceptions feature is automatically configured to allow the Sapera GigE Server to pass through the firewall Computers with VPN software virtual private network may need to have the VPN...

Страница 21: ...0 or later must be installed Else Sapera LT is not required to control the Genie camera Insert the DALSA Sapera CD ROM If AUTORUN is enabled on your computer the DALSA installation menu is presented I...

Страница 22: ...ch includes CamExpert Follow the on screen prompts and reboot when the installation is complete GigE Server Verification After a successful Genie software package installation the GigE Server icon is...

Страница 23: ...section Connectors on page 21 for an overview of the Genie interfaces Connectors The Genie has only two connectors A single RJ45 Ethernet connector for control and video data transmitted to from the h...

Страница 24: ...s too hot Slow Flashing Blue Waiting for an IP address Fast Flashing Blue Ethernet cable disconnected no link Steady Blue IP address assigned no application connected to the camera Steady Green Applic...

Страница 25: ...erver is present Link Local Address always enabled The factory defaults for Genie is Persistent IP disabled and DHCP enabled with LLA always enabled as per the GigE Vision specification For additional...

Страница 26: ...uffer count and even among those that do such as the Intel NIC different versions will have different maximum receive descriptor values Refer to the NIC user documentation for details on configuring t...

Страница 27: ...s Control Panel Network Connections and select the NIC used to connect the Genie to Open the Properties for the Ethernet GigE NIC used with the Genie Click the Configure button GigE NIC Configuration...

Страница 28: ...example the NIC value is set to 9014 GigE NIC Jumbo Frames Running the Network Configuration Tool Once the GigE Server discovers a device start the Network Configuration tool to verify and modify the...

Страница 29: ...updated to correspond with the currently used Genie software framework After installing the new Genie software package and Genie camera update the firmware by following this procedure Important Make s...

Страница 30: ...off Both LAN LEDs will flash repeatedly for a short time Status LED will flash red then go off again Both LAN LEDs will flash repeatedly for a short time again Status LED will turn blue as normally ha...

Страница 31: ...n or will be listed in a few seconds after CamExpert completes the automatic device search device discovery Select the Genie camera device by clicking on the camera user defined name By default the Ge...

Страница 32: ...are seen as different Genie_M640_x devices Click on a Genie device user name to select it for control by CamExpert An imaging application uses any one of these attributes to identify a camera its IP...

Страница 33: ...ese features with the exception of the DeviceUserId are read only Sapera LT or GigE Vision Compliant calls are used to retrieve this information and correctly identify the camera along with its charac...

Страница 34: ...Power up configuration dialog box which allows you to specify camera power up configuration For more information see Power up Configuration on page 32 Power up Configuration The Power up configuratio...

Страница 35: ...erational mode of the general input pins GPO settings Defines the operational mode of the general output pins LUT Lookup Table function On or Off plus the LUT data Flat Field Correction FFC function O...

Страница 36: ...mation and Sensor tabs See Accessing Features with Sapera LT on page 69 XML features for Camera and Sensor Information DeviceVendorName Name of camera vendor DeviceModelName Name of the camera model D...

Страница 37: ...GigE Vision Compliant development environments Sensor Parameters Controls Via CamExpert The Sensor Parameters tab groups the parameters related to the camera sensor configuration for acquisition Read...

Страница 38: ...1 16 DN digital number which is the value assigned to a pixel in a digital image Possible values range from 128 to 127 Binning Horizontal Enables or disables horizontal binning Possible values are Di...

Страница 39: ...the sensor analog signal to shift the DC level of the video signal Black level is an additive offset to the analog video signal before digitization Black level offset increases the brightness of the v...

Страница 40: ...s an extreme example the M640 scanning a one line frame exposed around 589fps Scan Start Offset Scan Line Count Partial Image Scan Partial Scan Illustration Maximum Frame Rate Examples Vertical Lines...

Страница 41: ...oes not increase the maximum frame rate due to the CCD readout architecture Horizontal Crop Horizontal Scan offset Active Horizontal Scan Window ROI Vertical and Horizontal Cropping can be combined to...

Страница 42: ...sensor PixelFormat Monochrome 8 bit Monochrome 10 bit See Accessing Features with Sapera LT on page 69 XML features for Partial Scan and Window ROI Width Width of image area of interest must be an eve...

Страница 43: ...xels Height in Pixels Displays the image buffer height Y axis in pixels OffsetX in Pixels Specifies the offset in X from the left of the image when using an ROI The image buffer width is automatically...

Страница 44: ...ly by a factor of 2 in each axis Specifically if horizontal binning only is activated a nominal 640x480 image is reduced to 320x480 If vertical binning only is activated the image is reduced to 640x24...

Страница 45: ...isabled The Genie free running mode has a programmable internal timer for frame rate and a programmable exposure period Frame rate is 0 1 fps to the maximum supported by the sensor Exposures range fro...

Страница 46: ...osure on page 44 timer External Trigger Programmable Exposure on page 45 timer and External Trigger Level controlled Exposure on page 46 trigger pulse width Following are details for each mode Free ru...

Страница 47: ...le from 100 s to 4 seconds 1 s steps Supports Synchronous Mode on page 48 timing for fastest possible frame rates Start of exposure is aligned on the next horizontal line while exposure duration granu...

Страница 48: ...dge can be selected as either the low high or high low transition No delay from active trigger edge to start of exposure Note that the user must account for the input opto coupler electrical specifica...

Страница 49: ...ble under Sensor tab See Accessing Features with Sapera LT on page 69 XML features for Exposure Control ExposureMode Off 0 Timed 1 TriggerWidth 2 TriggerControlled 3 ResetContinuous 4 ExposureTimeRaw...

Страница 50: ...chronous mode starts the exposure period aligned to the sensor horizontal line timing and the programmable duration granularity is 1 s In the case of the Genie M640 a horizontal line occurs every 31 7...

Страница 51: ...ower than for Synchronous mode Any external trigger received before the previous exposure read out sequence is complete is ignored An application can elect to receive messages about ignored triggers S...

Страница 52: ...the Trigger parameter is True Frames per Trigger Set the number of frames acquired per trigger max 64k driver 1 10 limited to 1 frame Timestamp Counter Select Timestamp increment source Internal 1 s C...

Страница 53: ...rcuit following the opto couple to eliminate short noise transitions that could be wrongly interpreted as a valid pulse The duration is user programmable from 1 s to 255 s with CamExpert Note the exte...

Страница 54: ...period in s from 1 to 255 s See Accessing Features with Sapera LT on page 69 XML features for Trigger Modes and General Inputs TriggerMode Off 0 On 1 TriggerSelector not used TriggerSoftware Generates...

Страница 55: ...ert The Output Settings dialog box allows you to configure the event mode for both output 1 and output 2 Each output can be set independently to one of the available event modes A typical usage of out...

Страница 56: ...Close Output Settings You can open and close the output circuit using software rather than hardware events to control external devices To control the output setting with Sapera LT see Output Control v...

Страница 57: ...a valid input trigger is received Pulse On Invalid Trigger Event Mode This event mode generates an output signal when an invalid input trigger is received An invalid trigger is any trigger received wh...

Страница 58: ...nt Mode The Pulse On Start of Readout event mode generates an output signal when the camera begins a readout operation from the sensor Pulse On End of Readout Event Mode The Pulse On End of Readout ev...

Страница 59: ...n Event Mode The Pulse On End of Acquisition event mode generates an output signal when the acquisition process is terminated using software Pulse On Input 1 or Input 2 Event Modes The Pulse On Input...

Страница 60: ...pto coupler Active Close 0 Active Open 1 OutputLinePulseDelay Delay in s to assert pulse output range 0 to 64k OutputLinePulseDuration Pulse duration in s range 0 to 64k OutputLineValue static output...

Страница 61: ...iant Applications Sapera Genie Sapera parameters for LUT LUTEnable FALSE TRUE LUTFormat Mono 8 Mono 10 Unsigned LUTNumberEntries Number of entries in the LUT 256 for an 8 bit LUT 1024 for a 10 bit LUT...

Страница 62: ...the calibration such as a clean evenly lighted white wall or non glossy paper with the lens slightly out of focus Ideally a controlled diffused light source aimed directly at the lens should be used N...

Страница 63: ...mage should have pixel values less then 20 If the results are acceptable accept the image as the black reference Setup the camera to acquire a uniform white image but not saturated white Even illumina...

Страница 64: ...orrection Control via Sapera LT or GigE Vision Compliant Applications Sapera Genie Sapera parameters for Flat Field Correction FlatFieldEnable Enable Flat Field Correction False 0 True 1 FlatFieldForm...

Страница 65: ...gure a vertical flip function is simply accomplished by mounting the Genie camera upside down and by programming the camera to do a horizontal flip Genie provides identical mounting holes on both its...

Страница 66: ...m the drop menu Select live grab to see the pattern output Genie Test Pattern Selection on Sensor Tab The Genie test patterns are Horizontal ramp successive pixel s gray level is incremented by 1 to m...

Страница 67: ...at a control application can monitor Events provide real time notification on various stages of the acquisition sequence and of error conditions A Sapera application registers callbacks for those even...

Страница 68: ...ter is changed Invalid Trigger Trigger event software or external was invalid Input Event 0 External Input 1 has received a valid signal Input Event 1 External Input 2 has received a valid signal Outp...

Страница 69: ...ion describes optimizations for both desktop and laptop computers but laptops may require additional customization as described in section Older Laptop Computer Networking Issues on page 122 CamExpert...

Страница 70: ...ed and no image data will reach the PC Heartbeat Timeout in Sec Specifies the heartbeat timeout in seconds The range of permitted values is 0 5 to 65 in increments of 0 001 seconds This is used by the...

Страница 71: ...eature is stored in a SapFeature class object An important factor when reading or modifying Sapera features values is the feature Write Mode Each Genie feature description includes the access type and...

Страница 72: ...ormat dependent on camera model RO N conn ENUM Mono 8 Unsigned 16844800 Mono 9 Unsigned 16779520 Mono 10 Unsigned 16779776 RGB 1124075520 Flip RW ENUM Off 0 Horizontal 1 TestImageSelector RW Always EN...

Страница 73: ...ck 1 s resolution 0 Input 1 1 Input 2 2 End of Readout 3 SaveCameraConfigurationSelector RW N conn ENUM Camera Configuration 1 1 LoadCameraConfigurationSelector RW N conn ENUM Factory Default 0 Camera...

Страница 74: ...T32 EXP10 6 0 PacketSize RW N conn INT32 EXP10 0 1500 HeartbeatTimeout mS RW Always INT32 EXP10 3 500 MaximumPacketResend RW N conn INT32 EXP10 1 10 LUTData RW N conn Buffer FlatFieldGainBuffer RW N c...

Страница 75: ...anged is sent Other feature properties might have changed too Function Disabled The event Feature Info Changed is sent Other feature properties might have changed too Forced Value The event Feature Va...

Страница 76: ...rammable Pulse Controlled Exposure Mode Programmable Exposure Time Exposure Time TRUE Trigger Enable Trigger Source Exposure Time Software Trigger Frame Per Trigger Exposure Alignment Reset Trigger En...

Страница 77: ...xposure Pulse On Valid Trigger Pulse On End of Exposure Pulse On Invalid Trigger Pulse On Start of Readout Pulse On End of Readout Pulse On End of Acquisition Vertical Binning Vertical Binning Frame R...

Страница 78: ...peraBufferFormat PixelSize LUTFormat 8 Bit 10 bit LUTNumberEntries FlatFieldEnable Network Configuration Mode Network Configuration Mode Packet Size Heartbeat Timeout Inter Packet Delay Automatic Opti...

Страница 79: ...itch An Ethernet switch supporting VLAN Virtual Local Area Network allows multiple isolated subnets to exist on the same switch Within each VLAN group the Genie camera and controlling computer will be...

Страница 80: ...e NIC devices configured with LLA then the communication stack cannot accurately resolve which NIC to forward an IP packet on the 169 254 segment Limit the number of NIC configured using LLA to one in...

Страница 81: ...set the Genie to the factory default setting i e DHCP LLA mode The Genie MAC address must be known to use this function See Recovering a Camera with an Unknown Persistent IP on page 83 and GigE Serve...

Страница 82: ...the new flash settings Quick Genie Network Configuration Start the Network Configuration program from the windows start menu Start Programs DALSA Sapera Network Imaging Package DALSA Network Configur...

Страница 83: ...List By default the Sapera GigE Server is added to the Windows Firewall exception list This ensures the Windows Firewall remains active if it was enabled without having to individually put each Genie...

Страница 84: ...network card icon in the left pane to see the NIC configuration parameters The Network Configuration tool ensures that no two NIC devices installed in the computer are on the same subnet since that w...

Страница 85: ...buffers Select other NIC devices in the system and disable the Network Imaging Driver if they are not used with a Genie camera Additionally any system NIC can be excluded from the camera discovery pro...

Страница 86: ...y Enter the new IP address and click on Recover Camera Important Any changes made with this tool will update the Genie flash memory Do not remove power from the Genie camera for a minimum 10 seconds C...

Страница 87: ...possible to disabled the GigE server A Sapera application will then directly be linked to the library responsible for GigE Vision control channel communications This can be used to minimize inter pro...

Страница 88: ...86 Network Overview Tools Genie Monochrome Series GigE Vision Camera...

Страница 89: ...tion parameter will be shown in a popup Click on the button to open the help file for more descriptive information on CamExpert The central section of CamExpert provides access to the Genie parameters...

Страница 90: ...ion parameters applicable to that device Parameters pane Allows viewing or changing all acquisition parameters supported by the acquisition device CamExpert displays parameters only if those parameter...

Страница 91: ...mExpert or the device driver Video Status bar Located on the lower right of the CamExpert window color coded camera signal status information is displayed Green for valid signals detected red for miss...

Страница 92: ...etic operation Binary pattern modifies some LUT entries based on a binary pattern Boolean operation modifies all LUT entries using a Boolean operation Gamma correction modifies all LUT entries using G...

Страница 93: ...hnical Specifications Mechanical Specifications The following sections show 3D views and the mechanical dimensions for Genie with C mount or CS mount and also for Genie with right angled lens mounts A...

Страница 94: ...92 Technical Specifications Genie Monochrome Series GigE Vision Camera Genie C mount and CS mount Mechanical Specifications...

Страница 95: ...Genie Monochrome Series GigE Vision Camera Technical Specifications 93 Genie 3D View with Right angle C mount and CS mount...

Страница 96: ...94 Technical Specifications Genie Monochrome Series GigE Vision Camera Genie Right angle C mount and CS mount Mechanical Specifications...

Страница 97: ...e supporting a screw lock Ethernet cable see Ruggedized RJ45 Ethernet Cables on page 105 A single 12 pin Hirose male connector for power trigger and strobe signals The suggested female cable mating co...

Страница 98: ...96 Technical Specifications Genie Monochrome Series GigE Vision Camera shell shield via cable shield Genie chassis connects to supply earth ground improves EMI shielding...

Страница 99: ...es below 24 Volt signals supported with additional external current limiting see figure below Used as trigger or integration control External signal polarity selected via configuration parameter User...

Страница 100: ...rose 12 connector V Event Signal Buffer driver example 74HC244 Trigger Debounce IN 3 3V Genie RS 422 External Signal Example 4 7K Fairchild HMHA281R 01 f 680 IN IN Hirose 12 connector Event Signal Buf...

Страница 101: ...enie NEC PS2805 1 680 5V 10K 75 Example 74LS14 Output Signal Hirose 12 connector Output Driving a TTL User Circuit The opto coupler is typically a NEC PS2805 1 with the following characteristics Outpu...

Страница 102: ...Ethernet standard for devices defines that they will auto negotiate send and receive channels eliminating the need for users to use a specific Ethernet cable type Camera Status LED The Genie has one...

Страница 103: ...than the rate at which it arrives For example 5 J cm2 can be achieved by exposing 5mW cm2 for 1ms just the same as exposing an intensity of 5W cm2 for 1 s Light Sources Keep these guidelines in mind...

Страница 104: ...the lens surface to the second focal point The object distance OD is the distance from the first principal point to the object Primary Points in a Lens System Magnification and Resolution The magnific...

Страница 105: ...er 24 hours Protecting Against Dust Oil and Scratches The CCD window is part of the optical path and should be handled like other optical components with extreme care Dust can obscure pixels producing...

Страница 106: ...ondensation even when left to dry naturally will deposit more particles on the sensor When compressed air cannot clean the sensor Dalsa recommends using lint free ESD safe cloth wipers that do not con...

Страница 107: ...high vibration environment Contact sales at DALSA for availability of Genie with female mounts for this secure Ethernet cable All cables made in U S A all cables RoHS compliant CAT6 certified tested f...

Страница 108: ...pecifications and pass spectrum Contact Midwest Optical Systems directly for technical information and pricing Physical Specifications Outside diameter 25 4mm 32 NS2A thread c mount thread Clear Apert...

Страница 109: ...filter is behind sensor surface see text C Mount Filter Illustration Change of Focal Point with inserted C mount filter In this example using the Midwest Optical Systems C mount NIR UV filter the imag...

Страница 110: ...nformation Laptop computers with built in GigE network adapters may still not be able to stream full frame rates from Genie Thorough testing is required with any laptop computer to determine the maxim...

Страница 111: ...Genie Monochrome Series GigE Vision Camera Technical Specifications 109 EC FCC Declaration of Conformity...

Страница 112: ......

Страница 113: ...server tray icon when the Genie device is not found This indicates a network issue where there is no communication with Genie Or in the simplest case the Genie is not connected The GigE server tray i...

Страница 114: ...Server Warning Example 2 Subnet Mask or IP error on page 116 GigE Server Warning Example 3 Filter Driver CorSnid Disabled on page 116 Device Available but with Operational Issues A properly installed...

Страница 115: ...ues described in this Troubleshooting section To aid DALSA personnel when support is required the following three status files should be generated and included with the request for support The host co...

Страница 116: ...both NICs are assigned the same IP subnet address preventing communication with any connected Genie When multiple NICs are used only one can be set to LLA mode A second NIC connected to Genie must use...

Страница 117: ...llowing illustration shows an example of this fault condition The second NIC has no Genie connected ether directly or via a switch Host Computer NIC 1 NIC 2 LLA Mode only 1 NIC LLA Mode error Persiste...

Страница 118: ...rk Configuration tool provides a device recovery function to force the Genie back to LLA mode See Recovering a Camera with an Unknown Persistent IP on page 83 An alternative solution is to change IP a...

Страница 119: ...Genie Framework software is likely to have unpredictable behavior Problems might be Genie is not found by the device discovery process Genie is found by the Sapera GigE Server but an application such...

Страница 120: ...the Hirose connector shell electrically connects the Genie chassis to the power supply earth ground This can eliminate trigger issues in a high EMI environment Check that the Ethernet cable is clipped...

Страница 121: ...ng the Genie camera to a system running a firewall would require careful planning of the camera IP and the ports used by the streaming video and messaging In general the Genie camera is installed in a...

Страница 122: ...in various computers and setups No camera exposure when expected Verify by using the camera in free running mode Do not use external trigger mode when testing a camera setup If using free running mod...

Страница 123: ...example of this type of bad acquisition while testing a Genie installation with CamExpert with the Genie set to generate its internal test pattern Following are various examples of this data transmiss...

Страница 124: ...adapters may still not be able to stream full frame rates from Genie Laptops with gigabit Ethernet PCMCIA boards may not be able to stream video at all unless network parameters are modified Thorough...

Страница 125: ...ausing the NIC to drop the connection may make it unrecoverable Communication with the Genie can not be reestablished without power cycling In this case trying a variety of NIC products is suggested E...

Страница 126: ...124 Troubleshooting Genie Monochrome Series GigE Vision Camera...

Страница 127: ...lsa com International Canada DALSA Montreal office 7075 Place Robert Joncas Suite 142 St Laurent Quebec Canada H4M 2Z2 Tel 514 333 1301 Fax 514 333 1388 USA DALSA 700 Technology Park Drive Billerica M...

Страница 128: ...tp www imaging com download Before contacting Technical support the following three status files should be generated and included with the request for support The host computer network status file is...

Страница 129: ...or managed networks Driver Also called a device driver a program routine that links a peripheral device to the operating system a device driver is required for its frame grabber capabilities DSNU Dark...

Страница 130: ...naged networks NIC Network Interface Card Controller For the Genie products the NIC must be a Gigabit Ethernet interface to provide sufficient bandwidth Pixel A contraction of picture element The numb...

Страница 131: ...external event A trigger generally causes a program routine to be executed such as the resetting of camera exposure and or the firing of a strobe light UDP User Datagram Protocol is a connectionless t...

Страница 132: ...130 Glossary of Terms Genie Monochrome Series GigE Vision Camera...

Страница 133: ...121 event modes 53 event notification 98 events 65 exposure duration 44 exposure period 118 Exposure time granularity 48 external trigger 118 F fastest frame rates 44 feature availability 73 feature i...

Страница 134: ...ration Mode 68 network configuration tool 80 Network Configurations 17 Network Imaging driver 20 Network Imaging Driver 83 network optimizations 67 network status 21 99 NIC host buffers 24 NIC receive...

Страница 135: ...subnet 20 83 synchronization timing 44 T test pattern generator 64 test patterns 29 threshold processes 58 Transfer events 65 U unmanaged networks 78 User Name 30 user defined name 30 V vertical and h...

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